GSF Car Parts reviews

GSF Car Parts reviews

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Review by confirmed purchaser

Reliable seller, quality parts

Bought just two parts but had bought them before and have to say the quality is far better - paid few quid more, but it looks like its gonna last a lot longer than my previous parts. Thank you.
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Review by confirmed purchaser

please mote semt wronge part! then misinformed:((((((

You have cost me time and money:( the Portsmouth branch sent you aE mail.
GSF Car Parts

Reply from GSF Car Parts

Dear Steve,

I'm sorry to hear that you've had a problem with your order. I can see you've had a partial refund done on your order which I can only presume was to do with the incorrect part you mention.

Please contact us at website.sales@gsfcarparts.com with any issues that still need to be resolved, or ring us on 0121 626 7981, with details of your order to hand, so we can bring this to a swift conclusion.

Regards.
The GSF web sales team.
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Review by confirmed purchaser

Friendly and helpful

I ordered brake parts and accessories for my Audi A4. The parts arrived by 10:00am the next day, as promised.
The staff at the local store were knowledgeable, polite and extremely helpful.
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Review by confirmed purchaser

Quick and reliable.

Good service and easy to deal with even on returns.
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Review by confirmed purchaser

Very good

Quick delivery, right part !
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Review by confirmed purchaser

Wonderful Worthing

Good service from Worthing branch, good guidance on parts to order.
On the web site however, not clear how many brake pads in a box so over ordered. The brake discs are show in pairs or priced individually ,
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Review by confirmed purchaser

2 day 2nd class delivery?

Yep, that's right. Ordered my parts on a Wednesday night (around 10pm) and recieved them Saturday morning. There's a reason the owners club I looked at suggested them and fast service like that is exactly why. Also, the price of the parts I bought meant I could get two for the price a main dealer was asking for. I will most definitely be using them again in the future.
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Review by confirmed purchaser

not great

when the correct order is sent out im happy but over half of the stuff iv recieved from online has been wrong even when searching by number plate.
GSF Car Parts

Reply from GSF Car Parts

Dear Stuart,

We're sorry to hear that you have received some incorrect parts from our site.

Please contact us at website.sales@gsfcarparts.com or ring us on 0121 626 7981, with details of your order to hand, so we can check in to what went wrong and resolve this situation for you.

Regards.
The GSF web sales team.
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Review by confirmed purchaser

very good service

Price very competitive. Prompt delivery.
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Review by confirmed purchaser

Best of the Best

I would like to thank GSF for the excellent service, fast dispatch and good quality of their products.

I don't wish to buy parts for my car, but if I had to, I will definitely use them again.
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Review by confirmed purchaser

Just the job!

Only used GSF a couple of times so far, but finding the parts I needed was quick and easy using the great search tool. I have now added nearly all the cars in the family to "my garage" ready for later!
Minor issue with ParcelForce was resolved quickly with a refund for the additional carriage charge we had paid.
In all, very good service and will surely be ordering again soon!
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Review by confirmed purchaser

Excellent service, correct parts delivered quickly - thanks

Excellent service, correct parts delivered quickly - thanks
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Review by confirmed purchaser

Huge choice great price

Quick delivery of quality parts with the bonus of huge selection at a good price
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Review by confirmed purchaser

1 part in order wrong still waiting for replacement

Order arrived promptly and was well advised of its arrival, however the box a set of wiper blades came in had clear signs of being returned previously or certainly having been opened. Box had correct part number written on but the wrong part/ figment inside. Customer services advised they would send a replacement out 4 working days has passed with no replacement. Part is needed for MOT which is booked for later this week!
GSF Car Parts

Reply from GSF Car Parts

Dear Howard,

We're sorry to hear that the part you received wasn't suitable or correct.

I've emailed you directly to resolve the situation.

Apologies for any inconvenience caused.

Regards.
The GSF web sales team.
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Review by confirmed purchaser

Easy to order and fast delivery

The ordering and payment process was easy to use but the cabin filter I purchased was damaged during transit. The filter was cracked and some of the fins were damaged.
GSF kindly (and very quickly) replaced the damaged filter with no quibbles at all!

Excellent customer service GSF, thank you!
Highly recommended.

Credit to Elliot Maynard of GSF for sorting the problem so quickly!

Regards
Mike
GSF Car Parts

Reply from GSF Car Parts

Dear Mike,

We're sorry to hear that your order was damaged in transit. I've emailed you direct to resolve this situation for you.

Apologies for any inconvenience caused.

Regards.
The GSF web sales team.
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Review by confirmed purchaser

A poor slow service

Although the products I ordered were perfect the delivery time was over 5 days and I had no comformation email and after ringing the office I was told "yeah they should be with you tomorrow and we didn't see a need to email you comformation of your purchase" and it was another 4 days before my items arrived
GSF Car Parts

Reply from GSF Car Parts

Dear Tony,

We apologise for the delay in delivery, we can see it took three working days to get to you which is not usually the case.

I can see an email address was left on your order form and the copy of the order would have been sent to that address for you at the time of order. It may have gone in to your junk or spam folder so it may be worth checking there just to be sure. In the meantime I'll send a copy of that across to you again.

Apologies for any inconvenience caused and please contact us at website.sales@gsfcarparts.com with any issues that still need to be resolved, or ring us on 0121 626 7981, with details of your order to hand, so we can bring this to a swift conclusion.

Regards.
The GSF web sales team.
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Review by confirmed purchaser

Good prices and fast delivery

As I own a Mercedes and my son has a Bmw I find gsf prices very competitive and delivery times very good
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Review by confirmed purchaser

Quick arrival, good service.

Good in all just shocked by exhaust part prices! Delivery was quick so van repaired fast thanks gsf
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Review by confirmed purchaser

Couldn't be better

Quality Manufacturers Part at lowest price
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Review by confirmed purchaser

quality and service second to none

Parts arrived sooner than expected for free! Fitting was easy and saved me a fortune over using a BMW service dealer.

GSF Car Parts Details

About this company

GSF Car Parts are the UK's largest privately owned car parts supplier. GSF provides discount car parts saving up to 50% compared to main dealers. Quality parts for all makes of car at discounted prices. Buy today Online, In store or by phone. 74 Branches Nationwide - Next Day UK Delivery.

Visit GSF Car Parts

Category

GSF Car Parts is ranked 24 out of 41 in the category

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