GTX reviews

GTX reviews

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Crap Service with GTXGaming - Dont Use at All

March 5th, 2014

So we had a dedicated box with these guys and it kept having high pings at random times normally in the afternoon. I couldnt even RDP onto the box to try and resolve it.

We raised a few tickets to get it rebooted etc but the problem persisted. I did notice when i looked at the box at the start they had not done a clean install to the point i found a hidden Minecraft server running and could also clearly see the previous owners name which breaks data protection within the UK.

Even after i told them this they didnt offer to clean it up. I checked the event viewer logs and there was error after error dating back over a year nearly.

We raised a ticket on the 4th of feb to try and get a final resolution and after 20 days of trying to get simple work done everything really just broke down. It only got worse from here.

It is now at a point where the owner Matthew Griffin is being personal and also seeking alternative ways to abuse me with such comments as “stop being a douche” sent to me on facebook. I am not even friends with him on it….

The invoice was due by the time they went to do the work (20 days later!!) so we said we would only pay it once the money was done. This again caused a problem and an agreement with terms was made within the ticket that if they agreed to do the work on the wednesday at 12pm we would pay a £20 deposit which we did. They didnt do the work until 8pm even after me telling them not to take us down during obvious gaming peak hours. They are now refusing to return the deposit because i did a screencast showing the ticket, poor service and abuse from Matthew the owner. They are even disputing it in PayPal!

I would avoid them like the plague if i was you… Stole money, gave poor service and then abused me for standing up to them.

Evidence of everything can be found here:
http://www.youtube.com/watch?v=Ixh8ZmYEq3U <– part 1
http://www.youtube.com/watch?v=ZGje1IDrAfU <– part 2

Supporting Documents:
https://www.dropbox.com/s/1u62wdglumgwl9t/gtx2.docx <– full ticket log
https://www.dropbox.com/s/5xq7wpwtw9hs42m/fbabuse.png? <– Screenshot of Facebook abuse

Another note to add which was rather amusing, he will probably remove it but on youtube clip #2 he claimed not to be the owner even though his own website says he is and everything is registered in his name lol

Again if you want service with decent support and no abuse i would not be looking here.
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Took a few hours to get it going, but brilliant support on getting it running.

Brilliant host, got worried for a while but they do have to set it up which takes an hour or two. Few problems got them sorted very quicly. Gave a well deserved 4 Star.
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Stay away from this company

I have had a DayZ Epoch server up for almost three weeks now and it has only got worse, GTX will not allow us access to certain files that we need to change (even though they're not a security risk) we haven't been able to access MYPHP Admin and they simply put our support ticket concerning PHP on hold for three days!! We have also experienced complete database disconnect meaning all vehicles and structures built by players disappeared for almost 24 hours, this meant losing players who have not returned. I could go on but quite simply I have never seen so many issues with a GSP, so I warn you all to avoid GTX like the plague.

I'm pretty much 100% sure that most of the positive reviews for GTX gaming are NOT truthful, there is no way that this company can get it so wrong for some of its customers and so right for the rest, so somebody is lying in their reviews and it is not me.
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Avoid unless you like giving money away!

GTX don’t actually host any servers themselves and every time you submit a ticket, they in turn have to submit one to their suppliers. They are just a bunch of young lads with no real experience of how to run a server, hence the sometimes somewhat garbled responses they give, I dropped them straight away and they will do anything they can to avoid giving you a refund.

Cut out the middle man and save yourselves money.
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Rip off

Rented a server for DayZ

And they had the option for a SSD drive for reasonable price.
So stupid as i where, i went for it, and after checking out their website highlights where "Instant Setup" "Full ftp"

But went over 24 hour before the server where running,
No support in the time frame.
The server where not running on a SSD
No ftp access

So in that month the didn't even respond to 2 tickets made, never got on a SSD drive. And in no way where ftp supported.

So be smart, and stay away from them. Just my point.
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was ok, now gone to pot, avoid this company.

having been a customer of GTX on and off for around 4 years.
ive seen them at their best, but over the last few months its been rubbish.
they just dont seem to care anymore, when steam update a game, GTX take forever to update their servers. making it impossible for us to keep a busy and populated server. last month they took a week to get my csgo server updated correctly.
and then again last week my css server out of date for 6days, so ive canceled my account with them, 5 days later my account is still showing active, and my servers still online, although noone would be able to join it, as its still not been updated.

avoid this company, and go with a well established server provider!
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Best Support ever

Best hosting ever.

- Fast server
- Fast setup
- Best and fast Support



GOODJOB GTXGAMING>
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Best service I have had

I had my first server with multiplay but it was terrible, they employ techincal support staff that are clueless about the games they host for and I also had latency issues with them [users had low ping but were lagging / rubber banding in game].

So I chose GTXGaming to try out after the bad experience with Multiplay and they are ALOT better, they sorted out my server within 30 mins, I also requested a mumble server which isn't advertised on their website and they set me one up. My tickets were answered within a few hours and were resolved quickly.

I highly recommend these guys
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The Best Hosting Company Out There.

The best hosting company i've been with. They host my website and my gameservers. The staff are very supportive and quick to reply. I recommend 100%
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The most helpful customer service I've seen

I recently bought a CS:GO gameserver, and I had quite some troubling getting it running with the mods I wanted, so I thought I'd try asking their support.

They answered instantly, and started fixing all of my problems one by one.
This site is definitely have the most helpful support I've ever experienced, and is DEFINITELY worth the money.

I'll be a customer here for a long time, that's for sure.
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This is the most Awesome server/ web hosting company

The best things about www.gtxgaming.co.uk is the support, you can talk to all the employees that are working there (witch is awesome support for any field to do with there servers!) and its cheep!

i would also like to add. Great servers lay free (for me any way)! And 99.9%

since i have been renting servers off of them, I have not had any issues and if i do then the support is 5 out of 5, because the people that you talk to understand you and you can have a nice natter to them (if you have no one else to talk to) love them all!
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I love GTXgaming.

The support is GREAT.
They help me when I need it, they set up what I need, then even gave me free license to Microsoft SQL server 2008!

I would recommend GTX to ANYONE.

(Cheap dedicated servers too, So I bought the one with 32 GB ram in Paris)
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Legendary Service and Support!!! 10/10

I would recommend GTX Gaming to anyone ,From the very start they have been brilliant ,the amount of support given by Matt and Karl is legendary! really go that extra mile to help you in which ever way they can which was very helpful for a novice like me,really glad i found them and used them for my dedicated server couldn't be happier !! i think anybody would be silly to go anywhere else,give them a try you wont be dissapointed.

Vist my community ... www.fragzonegaming.co.uk
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Great service from Danish costumer!

The support is the best i have seen from a host, and my dedicated server works very great to, without lag, and its very stable.

I have had many other hosts, but this is absolutely the best!

- Rasmus Larsen
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Awesome guys! Awesome Service! Awesome Hardware

Extremely polite, nice staff, great service and are very helpful. Installed everything i needed on my dedi server. showed me how to use everything and how to set things up. i got the server on the same day i ordered it. I would recommend this company to anyone. Its a pleasure to be of their custom.
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Amazing Hosters!

I’ve been with Gtxgaming for a couple of months now, Whenever i get a problem with my minecraft server like a plugin error, they always fix it. i highly recommend this hosting company to all who want an good, No-Lag, 24/7 Gaming server.

Amazing Support,
Amazing Game Servers
Just Generaly an Amazing host!
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Awesome hosting company

Been using GTX for about a year, and wish i had found them sooner.

We host 4 Wolfenstein servers with them and a teamspeak. We have no issues whatsoever, very friendly but professional staff. When something needs changing we go on their live chat and they sort it out for us immediatly, im a complete novice at this type of thing and its good to have a host that wont patronise you and make you feel stupid, they just do it for, no fuss.

100% Great
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Best host in my opinion (Been with so many)

I bought a 32 slot Gmod server with GTXGaming, It was just after the release of Gmod 13 therefore everything was broken, After working endlessly for 6 hours I gave up, although GTX where more then happy to add my Skype account and work from there, I did this and it was a massive help, Although I came down to the conclusion that I should wait for the official mods to come out, After this I asked Matt (GTXGaming) If he would change my server to CSGO, He did this within minutes of asking with a free 32 slot TS3 server. This host takes great care of their customers, not like any other big named hosts (Not saying any of them) I strongly suggest you rent a server here, you should not be in doubt. If you do not believe this opinion is genuine (I don't on most reviews) then please take a look at my website (TeamNitrosGaming) www.teamnitrosgaming.co.uk

Oops, Sorry about the old picture (Hate Facebook) my brother once hacked my account.
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Good

Got a dedi from these and its not only cheap but very fast and has not gone down even once.

The support answer within minutes of asking. Matt is really helpful. I would recommend buying from them. They are good and pretty cheap as well considering its so good.

5 stars
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Same day setup and run through on how to set everything up!!

I would strongly advise anyone who is thinking of purchasing from gtxgaming.com to do so. I have been with a lot of hosting companies and gtx gaming have such good support and extremely quick setup times. Fully recommend them to anyone. Im glad to be of custom to them. 5 stars easily.

Gtxgaming Details

About this company

Game servers 50p Per Slot, game servers, game server, cheap game servers, cheapest game servers, game server hosting, game servers, ventrilo servers, teamspeak servers, gaming servers, game server rental, call of duty server, css servers, counter strike servers, dedicated servers, GameServern, Gameserver

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GTX is ranked 57 out of 65 in the category

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