I've had the full experience with guitarguitar. The first guitar I bought developed a problem (Manufacturer fault) and guitarguitar were incredibly helpful. They didnt moan about the return, they didnt try to wriggle out of anything. They even sent me new packaging to return my guitar in at no extra cost to me.
Once my guitar arrived back to them there was still no fuss. They made me feel like a valued customer and even knocked the price down for my replacement guitar and threw in some strings which I thought was very generous.
The service is fast and the delivery is excellent. You get email and txt confirmation of your order plus email and txt updates on delivery such as the day it will arrive with options to change it and then when the time gets closer they even tell you to within the hour when it will arrive. It makes the whole thing much easier and predictable.
I couldnt have asked for more from guitarguitar and I they are now my number 1 choice for musical instrument purchases, especially as they will do price matches.
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