I used Guitar Guitar to order a birthday present for my husband. As I had reservations about ordering the wrong thing, I spoke with the staff about the product and about the returns policy. They were really helpful and knowledgeable and I was confident about my purchase. The delivery went without a hitch - which was novel, after dealing with a lot of other companies!
i bought a two and a half grand plus gibson r8 off these chancers and have had better service from a pound shop.Unreliable , was told to bring the guitar back in a month or so for a free set up , brought it back on the date the shop had set to find out their alleged repair guy was on holiday went back the next week and had to leave the guitar for another week and when i went to collect it as far as i could tell they,d changed the strings.The action was high but buzzing and the repair guy responce was 'well i can,t hear it' I am 48 and have been playing for thirty years and could not quite believe these clowns expected me to believe them that i was hearing things.This guitar was the realisation of a lifetimes dream tarnished by an attitude of thats as good as it gets ,it wasnt i took the guitar to jimmy at ccmusic an he turned it round in a couple of days.The salesmen are outright liars as i was told the guitar had a one piece slab fingerboard which it doesn,t it has a two piece ply fingerboard. All in all if i ever by another high end custom shop gibson it wont be in glasgow because these clowns seem to have the distribution in town with a stack em high , sell em quick and to hell with the customer just tell them anything to make the sale and once the,ve paid just ridicule them and any concerns they have , seriously they are that bad
I have bought a few guitars from here and they always have the best range and prices. When you get things delivered its always quick and when they says it going to up. Will continue to shop here for years to come.
I have purchased two guitars. Both were secondhand, one a 6 string Freshman OC2 the other a 1975 string Eko Ranger 12. Both guitars were delivered within a couple of days and were securely packaged. No problems with either, I'm now waiting for an Eko 6 to appear :-) . Very good service and a great web site.
With a website with real time stock levels you avoid disappointments. Next day ( or if you order soon enough same day ) despatch I have bought 2 guitars from these guys and they come set up and playable straight out of the box. I challange you to beat this company but I know you cant. Well done Guitarguitar
Really impressed - the website is really easy to navigate, with a good range of products. Delivery is fast and efficient and when my guitar was delivered it was securely wrapped to prevent damage. Would highly recommend.
I have purchased an excellent pedal (Catalinbread DLSmkIII, amazing...) from Guitarguitar on line. I dont normally buy a lot of stuff online, but this pedal was just being released in the UK and the first and so far only place I could find it in stock already was Guitarguitar. The price was even slightly cheaper than forecasted. I have received the pedal within 48 hours I think, I could track it all the way and even choose the time of delivery to my door. I will buy again from Gtrgtr and I strongly recommend.
Walking into the store and seeing such a choice of instruments I thought I would,nt be able to chose. The staff were very knowledgeable and took the time finding out what type/types of music to be played. The instruments suitable were explained and finally you can try before you buy. All accessories available as well as speedy delivery. Will be using them for all my future requirements and have no hesitation recommending them.
Having become a roadie for my budding rock guitarist son, I see guitar guitar as my second home. Excellent service from friendly, knowledgeable staff who never fail to spend as much time as is needed to ensure outstanding customer service. Guitar guitar would be my first choice for any new or existing guitarist.