Really happy with the quality of service offered by G Wizz, who sub contract our work out to City Link and UPS at amazingly competitive rates. We have now been using them for a year and are delighted. Any problems with the actual carriers are handled for you, and all claims have been dealt with, on items for which we have taken out their insurance option, which is unheard of with couriers.
BEWARE!!! Stay well away from these cowboys, I used them once and never again. 12 weeks after my collection this cowboy outfit stole money from my account claiming a missed collection. They ignored my emails for several weeks and I only got my money back from my credit card. There are several cheaper, better and certainly more professional companies so avoid this mob at all costs!
I thought I had saved a fortune when I found this company. Booking went through and everything looked good. Then.. waited all day for collection and no-one turned up, contacted them and rebooked for next day. Fingers crossed I thought. Still no collection!!! I was livid and demanded a full refund. Just when I thought the whole palaver was over, I checked my bank statement, only to find that they CHARGED MY CARD for over £15 for a failed collection.... even though I was IN!!!! I tried contacting them and all I got back was check the Terms and Conditions... Yes, I agree it does say you will be charged if no-one is there or the parcel wasn't ready, but other than standing all day waiting on the doorstep to hand over a parcel, what more could I have done????? UNBELIEVABLE!!! Cheap prices at first MAYBE HOWEVER, they do not provide the service, charge my card almost double the initial "cheap" price for a "failed collection" and did not provide any type of customer support!! YOU HAVE BEEN WARNED!