Halfords reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Sexist and faulty products

My daughter purchased a top of the line Tomtom satnav and also advised to have a home charger. As she is still a learner I went with her to the Tonbridge store. The young male assistant knew that the purchase was in her name and still spoke to me and I walked away so that the in car set up was with my daughter alone. When we got home she found out that the home charger was not compatible and that the live update feature on the Tomtom had expired, supposed to be for three years.
My wife went with her to the Sevenoaks store and encountered more sexism with the male assistants ignoring them and serving male clients in preference. When challenged with "we were next" he became defensive and and said that he was not sexist even though he hadn't been accused of it. perhaps he has been in the past. It still took two visits to get a refund!
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