Click and collected a great deal for some car lifting equipment. Sadly the York store sold the last one I had ordered. The in store sales rep was about as much use as Anne Franks drum kit and frankly very rude. Called customer service to complain and within hours had an alternative set of lifting equipment put together at the Selby store, this new set was uprated equipment and much more expensive than the original set. I am almost certain Halfords lost out on this sale but have definitely made their money back off me since. Would like to make special mention of Charlie and Becky in store for making the customer experience bearable. Sadly cant remember the phone customer service reps name but she was tremendous. Even called me back to save my mobile minutes.
Went from completely enraged customer on the war path to happy as Larry.
I bought these items about 8 months ago but noticed a string of bad Halfords reviews so thought I should tip in my 2 cents.
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