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Handlestore reviews

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6.7 out of 10

6 Trustpilot review(s)
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  • Reviews (6)
Handlestore

Spot on...

I have not once left a review for a company before (except feedback on ebay) but in this case it would be silly not to. Handlestore have got their priorities spot on. Ordered at 2pm yesterday afternoon, and received this morning at 9:30am, window handles and locks were fitted within the hour, i cannot believe how simple they were to fit. The videos made it very easy to do the job quickly and easily. Telephone staff are very helpful and helped me to find the right handles and locks, i was happy after i placed the order, and even happier when dpd turned up right in the middle of the one hour time slot. Have already started looking around the house to see if there is any other jobs i can do, will definately be using you again in the near future! Great Service 5 stars

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Handlestore

Excellent service - well done!

Locks fitted a treat and love the keyed-alike service. Can now open all my doors with one key! Thanks Customer Services for helping me through it and being so patient, being a woman I had no idea how to do this! Will recommend to evryone.

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Handlestore

Returns policy is a joke.

Full detailed review coming soon.

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Handlestore

Lousy customer services

After just having spent over £100 on 4 replacement euro cylinderers, I had the great misfortune to speak to a manageress in what passes for their 'customer services' department. Right from the outset her attitude was one of 'tough luck' with absolutely no concern for my request. I will have no problem with taking all of my companies business elsewhere and have already conveyed my experience to the manufacturer directly.
Great products guys but you really need to sort this woman out.

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Reply from Handlestore

Thanks for the feedback. We listened back to your phone call and the lady concerned was very professional but unfortunately had to acknowledge that orders made specifically to customer requirements are non-returnable. You explained that you had ordered the wrong sizes for your customer and you were aware of the terms when placing the order. As we make these inhouse we would have to take the loss and that is unfair if you ordered incorrectly. We are satisfied the lady concerned handled things professionally and we are sorry you feel this way, understandable to some extent.
Handlestore

Excellent site, easy to order, great price, fast delivery

I would like to commend this company on their extremely great service, prices great, website easy to use, have already placed my next order, the best internet experience I have had, delivered and fitted within 24 hours, fantastic

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Handlestore

Fantastic service

Good prices and exceptional service. Highly recommended.

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Handlestore Details

About this company

Window Handles, Window Furniture, replacement of uPVC door handles and uPVC Window Handles are offered by HandleStore.com, the leading double glazing spares supplier in UK

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