First time user, looking for a Sim Free Moto x, Handtec came up with a Google search, good price, Pay Pal accepted . Ordered late Tuesday, phone despatched with DPD Wednesday. Great contact with E Mail and messages. Thursday morning message with 1 hour window from DPD, including the drivers name ! Excellent service and will definitely use again. Recommended.
Especially when the phone I bought was for my daughter's birthday . She was so disappointed. Handtec sent me a mobile with an opened box. security label was broken and tampered with. How could you miss such big thing for a big company like Handtec. customer care is above everything.
I bought a samsung portable battery pack charger for £50. I ordered it online and wasn't sure if the product purchase went through . So I called the uk customer service and they were so helpful. Truly great service. I am now a customer for life !!
I bought the phone as it said "in stock - immediate delivery" on website but after a couple of days and no communication, I contacted them to find out status only to be told that item not in stock for at least a week! No apology which annoyed most.
Why use a 'Signed for delivery' for an item worth £25 I don't know. I had to have it redelivered and then wait in all day, missing my game of golf. It would have gone through our letter box. Stupid system.
The best price by a margin of 15%, was a bit worried when the order said 'when in stock' so anticipated a long wait but delivery happened within 4 days. So cheap by a mile and exceptionally quick in satisfying my order, what more can I say.
The guys I dealt with were very helpful, easy to deal with and even sorted next day delivery when I ordered late in the day. The HTC one dual SIM is also perfect, beating my iPhone 5 hands down. Thanks very much
I was a bit wary about ordering from Handtec as I'd never heard of them before so I did a bit of research on the internet and turned up so many great reviews...and now I feel obliged to add to those as they have delivered my watch within a couple of days, all tracked and its great. Will definitely be using Hantec again.
Debating on where to buy a Samsung from. Came across Handtec, unsure whether to trust them but after looking at the good reviews decided to go ahead. Overall a good service. Product came in good original packaging and fully working since. Only trouble I had was payment and tracking but Handtec more than made up for it by responding quickly to my queries. Surely will use them again and recommend them to others.