Заказывал смартфон. Отправлен в тот же день. В московском почтовом отделении оказался ровно через месяц. Посылка упакована на совесть. Трекинг-номер почему-то не был указан в подтверждении об отправке, но при обращении по электронной почте номер незамедлительно выслали.
My son wanted beats headphones for his birthday last year! after trawling through the internet looking for a good price, i found handtec!! thought for the price, were they real??? thought would order and see!! they are totally 100% the real deal!! son thrilled! after 10 months of use, my son said the sound was patchy!i rang handtec , assuming they would perhaps give me the address of beats for a repair!! nope,, asked to return to them, where they would repair or replace!!! in this day and age , retailers squirm to get out of any excahnge or repair, so a real breath of fresh air to deal with a company that actually puts customer service first!! big thank you espcially to nick, who was incredibly helpful, professional and kind. Super service, thanks guys!
I hadn't seen or heard of this company before so i had a few second thoughts before ordering, my expectations were surpassed by quite a distance i have to say. The price of the product was excellent, and the communication i received via email and txt pinpointing my delivery time to within 10 mins!! Was nothing short of outstanding. Perfect product at a great price delivered to me in less than 24 hours. I wouldn't hesitate to use this company again and would highly recommend them.
I ordered a Garmin 810 cycle satnav on a Thursday, it was delivered on the Saturday without paying any extra for fast delivery. The price was about as low as I could find on the web so all in all, very pleased with Handtec.
Having purchased the item it was at my doorstep before I was expecting it in perfect of the shelf condition. Communication was excellent from the moment I made payment with a caring feel to the whole transaction. You'd be lucky to experience better service in a high street shop.
Have used Handtec twice for Garmin purchases and not been disappointed with pricing and speed of delivery. There was some initial sceptism due to some negative reviews but received assurances from some friends who have bought from Handtec and so far, all's well. Will use again.
Ordered the phone in the morning, it was despatched on the day. Though they didn't email me to say that it was despatched or provide the tracking number for the delivery. When I sent them a support message for the tracking number I had a response in four minutes. As for the phone itself, it was adequately packaged with no faults or problems.
Ordered a Garmin Virb at a very good price - 1 in stock. When item didn't arrive next day I was advised there was no stock and it would be available in " 1-2 Weeks". Item arrived nearly 4 weeks later. On the plus side, all emails were answered quickly and I could have been given a refund at any point.
I will use Handtec again as they were responsive to my emails, the price was good and eventual delivery process was very smooth..but they need to be more accurate on availability and lead times.