I ordered several items and was delighted to receive them, in excellent condition, in what I thought was speedy despatch and delivery. I have used Happy Puzzle Company before and will most certainly do so again.
Genuine company, no problems dealing with this company. No idea of the contents, as these are presents!
I saw this puzzle in the Daily Mail and thought it was a really good idea for one of our grandson,s presents. I think all the family will love helping him with the jigsaw and they will learn where lots of places are in the UK which they did not know. Hope he enjoys it.
I bought a game as a gift for a six-year-old boy, when I was going to tea with him and his mother. He lit on it excitedly and we all played it for over an hour. Then he made up new rules for it as a variation and the next thing I heard, two days later, was that he has extended the game by making his own additional tokens. I was delighted that the game had fired his imagination in this way and would recommend it for any child aged 4+. His mum and I did not get bored playing it with him, a definite bonus.
I regularly buy games and toys from the Happy Puzzle Company and find them a pleasure to deal with.
Despatch & refund were prompt but a waste of time for me in view of the above.
Always a pleasure to read your advertisements and offers. Have purchased several products for my Grandaughter nothing has disappointed.
I just bought a small selection of puzzles called Crazy Squares to go into home made crackers which should keep all the kids (of all ages) quiet for hours. And there is a mean looking puzzle called Tantrix which I am looking forward to doing myself.
Just get on there site brouse there pages and I'm sure you'll find something for all the family ,such a lot to choose from.
3 items were ordered. I was emailed to say one was out of stock but it would be sent once they were in the warehouse. I then emailed happy puzzle 2/52 later to ask about the other two items in my order as they were not Christmas gifts and I needed them to give as birthday presents. I received an email saying that they were going to send all the items together but as I had requested an earlier delivery they would ask the warehouse to despatch the two items the following day. Another two weeks passed and I sent a third email asking where my items were and I had a very short email saying they had been despatched. No apology for the appalling service or lack of communication.
I do feel that better communication would have helped.
I am not inclined to recommend this company to friends as the experience I have had on my first encounter with them has not been satisfactory.
I ordered a ''Jigraphy'' jigsaw puzzle from The Happy Puzzle Company and received it in 4 days which was perfect for me to catch the last posting date for my granddaughter to get it for Xmas in America. I never opened the box so can't comment on the quaity of it but if it is anything as good as the box art , my granddaughter will have no complaints . I will definately be ordering something else from them for my grandaughters birthday in July .
Everything I have bought from the Happy Puzzle Company has been brilliant. Well made, sturdy and very very interesting for both my Grandchildren Boy age 7 and Girl age 5. They play with them all the time.
Keeps them hands and brains active, and mine too I must say. Thank You Happy Puzzle Company !!!!!
This is the second year I have used Happy Puzzle for a lot of my Christmas presents - I always find something you can't get in the shops (and without having to leave home is a definite bonus). Excellent products - excellent service - have already recommended to family and friends.
I'd seen the newspaper adverts and thought about buying previously but this year I did buy two games. After seeing the quality of them, I bought five more and will continue to use Happy Puzzle in the future. Excellent games.
Great solutions for Xmas & Birthday Presents, quick delivery and quality products. The only small downside was the lack of communication regarding some of the products that was no longer available. No response to email but did answer the telephone.
i saw an advertisement in a weekend newspaper, offering a good discount, The puzzle was not only fun but interesting and educational. The description was clear and informative. Having ordered the puzzle on line, it was delivered in just over 7 days. No hassle but great service.
I just bought one jigsaw from them and now I'm inundated with emails every day. Even after I have unsubscribed they send me this asking for my opinion.
Please stop emailing me
I tried this company but they are giving rubbish service, by losing your orders and then promising to send replacement immediately, I am still waiting!
No problem with the Chinese made products but having purchased a number of
them at full price a few weeks ago am now disappointed to see the later heavily
discounted prices for the same items!!
I understnd the desire to maximise sales in the run up to Christmas but perhaps
previous purchasers of substance could be awarded a voucher against the purchase
of future products as some compensation for their extra expense
Ordering was easy, price was good and item arrived quickly. What more can I say?
This puzzle is brilliant for a stepson who is into geography. I just know he will love it and hopefully the information will stay with him in his minds eye when he remembers the puzzle layout.
Not happy with the service at all, money taken and we are still waiting for our parcel. Received wrong parcel, sent it back which cost £13, spoke to someone to chasse it up, was reassured that will get to us last week as well as the refund for postage and still waiting for both.
Thank you for your speedy delivery of out order. These games creat a lot of amusement and skill.the chairs game is a winner and all age groups can play .we took it to Our German friends and it prompted hours of amusement without having to do very much translation.
For at least 10 years we as a family have enjoyed our purchases from the Happy Puzzle Company. As gifts, they are always a joy to give. One Christmas we chose 3 puzzles to play during Boxing Day and then when the 3 families went home they each took one of the puzzle games home as their Christmas present. It was a great success.
We especially liked the penguins climbing on the icebergs, particularly as my husband I have seen them in Antarctica doing just that! As a learning support specialist I find the key which accompanies the description of each item useful. I always point this feature out to parents when recommending the the Happy Puzzle Company. Any extra brochure are given to parents.
I appreciate the personal interaction of Gavin Ucko. I won Rush Hour once in a raffle at a Dyspraxia Foundation conference; it has been well used by siblings of my students while waiting for a lesson to finish. I wrote at the time and received a personal letter in return. Thanks again, keep going, you hold many an item that will help children's learning while having fun.
Don't usually have any trouble with this company, however on this occassion I am less than happy. No nofication of whether my parcel had been dispatched, so no idea when to expect it. Then when it did arrive three items were missing and would not be dispatched until the company had a full compliment of stock which was expected to be the 4th of December. It is now 7 pm on the 9th of December and according to my account they still haven't havent been despatched. Not bad considering the original order was placed on the 18th of November. To make matters worse one of the missing items was for a secret santa, which had to be given on the 7th of December, so I had to buy an alternative gift. Great. Still waiting for happy puzzle company to tell me if and when I'm going to get the rest of my order!
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