The Happy Puzzle Company reviews

The Happy Puzzle Company reviews

Excellent
9.1
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About

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Review by confirmed purchaser

Very satisfied with my whole experience with The Happy Puzzle Company

Lovely website, easy to navigate; good description of products featured; easy check out service; fast, efficient delivery.
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Review by confirmed purchaser

brill stadiums!!!

My boys bought themselves a 3d stadium each. I hoped as it was age 7 like them that they could build themselves. Unfortunately not cause they were really fiddly. It seemed many a night to finish them but gladly the finished result made it all worthwhile! They look great and would recommend to any footie fan :)
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Review by confirmed purchaser

Birthday joy

We bought Luke a football stadium kit of his favourite football team for his birthday . He absolutely loved it and couldn't wait to start to make it. He found it quite easy to put together and was delighted with the end result.
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Review by confirmed purchaser

Very speedy delivery

Ordered a puzzle for my dad whos in a nursing home as he is very good with his hands & bought a wooden ship for him to put together. Its has just the right amount of difficulty to challenge him.
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Review by confirmed purchaser

Good service

I got this puzzle for my Grandsons birthday,he hasn't opened it yet but as he's such an avid Chelsea supporter I know he will love the Stamford Bridge 3d puzzle.
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Review by confirmed purchaser

Happy Mum, Happy Children, Happy Puzzle Co

I have used the Happy Puzzle Co for 5 years or more. I find their products new and innovative, quite different from most High Street toy stores, usually purchasing gifts for Birthdays and Christmas, although I browse their catalogue on a regular basis.
The games I have bought have always been of superior quality, long lasting and "kid-proof"!
Their delivery service has never failed me.
I would recommend the company to other parents and have recently introduced my daughters' school to them.
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Review by confirmed purchaser

A good company to deal with and a stunning finished model.

As a Chelsea supporter my son was over the moon with the stadium as a subject & how the model turned out.
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Review by confirmed purchaser

company that seems to care

I bought one of the football stadiums and it was very impressive apart from the fact that there was one piece missing which I don't think was the happy puzzle company's fault. They replied to my complaint in good time and even sent a replacement, whilst also contacting me. However unfortunately I am still waiting for Oliver to get back to me regarding the 'steel rope'.
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Review by confirmed purchaser

No puzzle there! simple good service...

All good.... will be back.
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Review by confirmed purchaser

Trustworth Company

I love dealing with this company, they might be a small company but their commitment is huge. Thank you
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Review by confirmed purchaser

Happy Puzzle means happy little grandchildren

I have bought two items from the Happy Puzzle Company and my young grandsons are thrilled with them. The website was easy to use and delivery quick and the parcels well wrapped.
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Review by confirmed purchaser

Poor communication

Half of order received, other half not. No communication until I contacted them to chase order. Letter received stating new delivery date 4 days after my phone call.
The Happy Puzzle Company

Reply from The Happy Puzzle Company

Dear Jamie,

Thank you for your email. I apologise that you did not receive an email letting you know that the Jumping Clay Dinosaur was out of stock and will be arriving at a latter date. I can only presume that this email has gone into your trash/junk mail. Please accept my apologies for any inconvenience and please do not hesitate to contact me if I can help with any future orders.

Kind regards,

Talia Schlagman
Office Manager
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Review by confirmed purchaser

Happy Puzzles, happy moments!

I have found the roller coaster difficult but absorbing. The plans and directions needed to be clearer and fuller. However this does encourage the builder to use their own inventiveness and skills. Excellent for making all ages especially the elderly use their minds.
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Review by confirmed purchaser

Jigsaw - Not up to Standard

Recently purchased a UK counties jigsaw puzzle. Turned out to be made of thin cardboard, very easy for a young child to break in attempting to complete. At £14.95 + p&p I would expect a wooden structure for an item designed for young children.
The Happy Puzzle Company

Reply from The Happy Puzzle Company

Dear Mr Griffiths,

Thank you for your feedback. I apologise that you are disappointed with the quality of the Jigraphy.

We initially did a 'test' run of the Jigraphy sets and it was a resounding success however, in the main run, from which your puzzle comes, I too have not been as happy as I could have been. We always look at our products very carefully and where there is an issue we will seek to put the situation right.

We have now re-designed Jigraphy and the next run goes into production this week. In this new version, the entire border around the outside of the Jigsaw will 'lock' together, making it easier for the county sections to stay in place. In addition, we have significantly thickened the backing card in order to make the pieces more sturdy.

Please do not hesitate to contact me if you would like to discuss this matter further.

Kind regards,

Talia Schlagman
Office Manager
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Review by confirmed purchaser

A fantastic range of models that allows young people to identify with UK/Europe and the World

From a youth centre point of view - our centre has sessions for young people 10-17 yrs and we have found over the past few years that items ordered from the Happy Puzzle Company are great for getting young people to socialise and learn with each other. We have used models for various awards projects to support young people with achievement and have built up a fantastic display of the London venues which members are very proud of. We find all ages can do them and some parents have asked where we got them from to use as ideas for gifts etc. Our recent purchases were for a European project, a great way for young people to experience other countries.
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Review by confirmed purchaser

Excellent. Delivery prompt and emails answered right away.

I have purchased two football stadiums from this company and today I saw the one I bought for my 9 year old grandson made up. It is brilliant and very lifelike. He is over the moon with it. I have no hesitation in recommending this website and in fact one of my friends has already purchased from it. I would definitely use again.
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Review by confirmed purchaser

As described

Everything arrived in good order and when it said it would.
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Review by confirmed purchaser

Excellent products, prices and service

I can recommend these products as I've bought them for use in a secondary school, as well as for family members. I've passed the catalogue on to my son as I'm sure there are lots of games and puzzles which will give hours of fun and stimulation to my grandchildren.
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Review by confirmed purchaser

Easy to order online and very fast delivery.

Never ordered from these people before, but it was a pleasure all round: from browsing their website, to placing an order (with a discount), to checkout, and finally speedy delivery in a very good packaging box! Thank you!
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Review by confirmed purchaser

Brilliant

I brought the emeriates puzzle for my 7 year old grandson, easy to put together, he is delighted with it

The Happy Puzzle Company Details

About this company

Visit The Happy Puzzle Company

Contact information

Call us on: 0844 848 2822
We live here: Unit 1, Lismirrane Ind. Est., Elstree Road. Elstree.
WD6 3EE Elstree
United Kingdom

Category

The Happy Puzzle Company is ranked 13 out of 85 in the category

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