Goods were supplied quickly apart from one I had to wait for but I was kept informed, and I sent in a second order for a missing product this time it was back in no time. The only thing I would have liked differently was my last item wasn't available initially, and it's a shame it couldn't just be put on back orders with postage included so I didn't have to reorder as it was back on sale very soon after. I'm still very pleased with the service I received and the interest you showed in me and the thanks for the order. It was really nice. I will certainly order again if I need anything,
I ordered my great nephews Christmas present from the Happy Puzzle Company, following an advert I saw in a magazine.. The website was easy to use and the ordering and payment hassle free. Delivery was quick and the parcel was well packaged and arrived in perfect condition. All-in-all a very HAPPY experience
my first purchase was completely satisfactory. I then ordered another item some weeks ago, heard nothing, sent email, no reply.
Sent another email and had phone call and was told the order would be delivered 28th november. Still not arrived!
I was a bit disappointed with the product, doesn't look much for the money. Bought via a newspaper discount but even so not a lot for your money, would have been extremely annoyed if I had paid full price.
Clear easy to use catalogue. Items were just as shown descriptions spot on . Easy to use web ordering prompt despatch. Can't wait for Christmas to play.
I would recommend the Happy Puzzle Company as their products are educational and their service very efficient. My grandchildren love the products that I've purchased for them.
This is a game I have never seen before. I originally purchased as a present but have decided to keep for myself. Many thanks
What a brill puzzle shop. I got some great puzzles at bargain prices for my year 2 class for what I call our "Brain Fizzle" morning sessions. The puzzles get the kids ready for work in the morning. Glad I was told about it.
I placed a fairly large order and after a while received all but one of the items. There had been nothing to inform me this item was out of stock and I was worried as it is something I needed to post as a present. On inspecting the delivery further I noticed that one of the items had been opened in the box and a piece was missing. When I called they were very good and promised a replacement which did arrive and indeed the out of stock item arrived earlier than they had said but I felt the communication about this item being out of stock and then when it would arrive could have been much better.
I ;love your catalogye! I spend hours looking at it and choosing things.
Am currently still waiting two items that were out of stock when I ordered three weeks ago. When I rang yesterday to enquire, your operator was quite short with me, informing me they had now been dispatched. Not firiendly at all!
They are always friendly and helpful
The item (a puzzle-puzzlington) is plastic and would be in danger of being broken if young children took it apart themselves. It will have to be carefully watched over by an adult. It is quite tacky and cheap looking.
We have bought several games from The Happy Puzzle Company over the past few years. Their prices have been reasonable, the buying process is simple enough and delivery has been good - what more can you ask for?
I saw the Jigraphy Puzzle in the latest catalogue from the Happy Puzzle company. My great niece was 6 in July and is not at all a "pink princess". She delights in dinosaurs loves the local museum and rock pools on the local beach. This will be right up her street. It took no time to arrive and I was kept informed at all times. One important gift problem solved!
Excellent website packed full of delightful puzzles to match all ages and interests. Good price range from stocking fillers upwards. Thank you Happy Puzzle company for sorting out my Christmas presents for this year! Fast delivery and all items arrived in good condition. Would by from this company again.
I'd recommend Happy Puzzle Co: a great choice of games and puzzles for family together time and for presents.
The small puzzles were excellent for party bag fillers for my sons birthday, however, one of the puzzle pens was dirty inside and couldn't be cleaned?! I also purchased a walking dinosaur for my son when the company came intimately school. It was extremely hard to build and wouldn't fit together properly, thus didn't work, extremely disappointing!
This company is one of the best with whom I have ever shopped. Their products are innovative, very high quality in strong boxes/packaging which wear well with children's 'rougher' handling. Product dispatch is prompt with fast delivery, catalogues are well designed and attractive. I have had no reason to contact Customer Services but I hazard a guess that that is Five Star also!
Ordered 2 items from the company. First item arrived but am still waiting for the second. Would have appreciated something from the company on why it has been delayed, especially when the money was taken out very promptly over a month ago.
I received their small 'christmas offers' catalogue and that led me to the website. Ending up buying loads of Christmas gifts - so nice to be able to choose presents that may actually teach the children as well. Service was prompt and we had no problems at all.
We are delighted with the clock and puzzle ordered, both of which were sent out to us very promptly. A catalogue filled with stimulating and imaginative products and No Junk - wonderful!!!
As a teacher, the appeal of old fashioned family puzzles with a modern twist was just too much to resist! I ordered several puzzles for the family (youngsters, through teenagers and young adults). The service was excellent, the puzzles were fantastic and several visitors have taken either the catalogue or web address stating that you can't buy things like this any more.
I have bought several items from The Happy Puzzle Co as presents. All have been very well received as they are unusual and not what can be found in shops. Despatch and delivery is efficient and I would recommend the company to anyone looking for something a bit different.
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