Hargroves Cycles LTD reviews

Hargroves Cycles LTD reviews

Good
8.3
from 0 - 10
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First time use of Hargroves Cycles and very happy with the service.

This was the first time I used this company, and I would have no hesitation in using them again. Although the item was low value (£2.19) I received a quick response to my enquiry, then purchased the item with ease. The delivery was quick, so overall a well deserved five star rating.
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if carlsberg made bike shops - it would be hargroves

After looking for a hybrid bike for a few weeks and feeling sick of the overpriced local bike shops with their commission based couldn't give a s**t salesmen, I stumbled across hargroves by accident.
I quickly saw on their website there was a sale on 2013 hybrid bikes.
After quite a few beers and wondering how I could get away with spending £400-£500 I opted for the cannondale quick cx42013 model.
It was ordered at 10.30 on a Saturday night, and as I had no idea of how long it would take to arrive, I gave Tom a call on Monday afternoon, he advised it was all being sorted and I should receive delivery by the weekend.
9am on Friday that week it arrived, It obviously had been fully tested after being built by one of the mechanics, and all that was left for me to do was to fit the handlebars, saddle, and front wheel, which took a total of 15 minutes.
Everything worked perfectly from the first test ride, which is testament to the no corners cut attitude which must have been taken when the bike was built.
I am totally happy with my purchase, and would recommend hargroves to anyone looking for a new bike
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Great value and service

I'd not used Hargroves cycles before but they had the real standout price for the Cube MTB I was looking for. The website was easy enough to use and the bike even came with tools. Delivery day was as promised and clear instructions to manage the final part of assembling the bike. Well packed and no damage on receipt. A couple of days later I bought a Cateye computer from them, again at a very good price. This was well packed and despatched quickly. I would certainly recommend and will use them again without hesitation.
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Fantastic service (online purchase)

I knew exactly what I was looking for, Hargroves popped up in my online search. They had the item in stock at a discounted price with free postage. Always a bit nervous when purchasing from an online retailer I've not used before but I had an e-mail confirming dispatch of my goods the next day and they arrived the following day via Royal Mail Signed for delivery. Fantastic service, would definitely recommend and would definitely shop with Hargroves again.
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Superb Service

I have used Hargrove Cycles now three times and on each occassion the service has been perfect. Delivery extremely quick and all goods perfect and as described. Jayne Harrison Lancashire
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Winchester store has gone downhill recently

I bought my mountain bike from their chichester store some years ago and have always had it serviced at the Winchester branch but recently their service has gone downhill. They used to service bikes themselves but now they seem to subcontract it out to a workshop in Southampton, ferrying the bikes back and forth a few times per week. I booked my bike in to have a snapped chain replaced an whilst they had it they said they would check anything else that needed doing and give me a call. The booking slip clearly said any further work would be authorised. I was surprised to receive a call saying the bike was ready but I assumed this meant it didn't need anything else done. When I showed up they presented me with a bill for extra work that I didn't authorise. On complaining I was told that the engineer in Southampton was moving on at the end of the week and thus had no incentive to give good customer service. I think they thought that this would somehow make me feel better about their service. I had no option but to pay up. The work had been done. Needless to say I won't be going back.
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Standount customer service from Swindon store

Purchased a road bike from Swindon store. An initial problem was sorted out and the customer service that followed was outstanding.
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Excellent store and servicing

I use Hargroves in Totton to service all my bikes and bought my sons mtb from them, the service they provide is second to none. The sales staff are really friendly and knowledgeable and their bike mechanics provide quality service for both road bikes and mtb's. The store itself stocks a wide range and road bikes and mtb's, clothes and accessories. This is not my most local bike shop but it has become my local bike shop due the excellent service i've recieved on every occassion i've used them, it's well worth going the extra few miles. As you've probably guessed by now I would definitely recommend this store.
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Good company happy with good but a bit slower delivery

Bought Cannondale CAAD 8 bike a perfect bike came in good condition, with clear instructions. Made order on Wednesday, bike came Thursday next week. Took them three days to assemble the bike I guess which is a bit slow.
Anyway good company which I would recommend to everyone

Ricky Morgan
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Great company

Purchased a bike from them 2 years ago, the customer service was friendly and they answered all my questions. Delivery was fast and the bike was packaged well. Their prices are quite good so go check em out. They also run a 12% saving scheme when you purchase over a set amount.
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AWESOME service

shame others don't offer the same service you guys do.

i ordered my bike but it was packed a day later than promised, hargoves apologized and put onto a Saturday delivery for free

first class service will definitely use again after a brief usage of another company i realize now the value of service like this.

thanks very much

Hargroves Cycles Details

About this company

Hargroves Cycles-Online Bike Shop with branches in Southampton,Winchester,Chichester & Fareham.Mountain Bike & Road Bike specialists and dealers for Specialized, Scott, Cube, Kona, Bianchi and Ridley

Visit Hargroves Cycles LTD

Contact information

Call us on: 02380 864832
We live here: Unit 27, South Hampshire Industrial Park
SO40 3SA Southampton
United Kingdom

Category

Hargroves Cycles LTD is ranked 33 out of 48 in the category

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