Goods arrived promptly via City Link within the estimated two hour window.
The price for the goods (a Kitchen Aid mixer) was cheaper than anywhere else, the goods were in stock and the two free gifts - an Ice Cream maker from Kitchen Aid (that was redeemable from other sites by voucher only after sale) and a £100 knife block (from Harts themselves) were included in the delivery and price.
All in all an excellent service and one I would thoroughly recommend.
It was a recommendation on Trustpilot that lead me to Harts of Stur.
I found them a pleasure to deal with after having a bad experience with one of the rivals, pots-and-pans.co.uk. Their rivals have gone into administration, but took payment without being able to deliver. I had to contact the credit card company for a refund, before being able to purchase from Harts of Stur.
The service I received on the telephone from Harts of Stur lead me to ACTUALLY INCREASE my total spending by nearly £190
If I need to purchase anything they sell, I will use them in the future.
Order arrived within less than 24hrs and free delivery too. I had reordered these items from Harts of Stur having failed to receive them from pots-and-pans.co.uk after 4week!!! Extremely happy with Harts service and website.
ILIJA found this review useful
I shopped around for an Artisan Kitchenaid mixer, these folks checked all the boxes.
They offered lowest price, plus free gift. No quibble 28 day returns guarantee.
Great choice, and items in stock...unlike other Kitchenaid sellers I looked at.
Free delivery on orders over £40. City-Link tracking, I purchased Friday...and it was delivered the following Monday.
Well packaged, they use Eco Wheat packing materials.
Really, glad to leave this feedback...will recommend to ALL friends and family.
Hope they stick around for another 60 years.
I ordered a large Le Creuset casserole dish yesterday and the service was excellent. Not only was the item priced well beneath the RRP, it was also delivered within 24 hours. I was kept aware of the delivery date due to the efficient emailing and tracking system. I would definitely use the company again and am happy to recommend them.
I agree entirely with Kwevington Puppet and also the comment about DeCuisine. I have bought items from HartsofStur from time to time and they are probably the most competitively priced kitchen ware supplier in the country. That, combined with brilliant customer service and quick delivery is what makes them so great.
Ordered a kitchen trolley from Harts having been mucked about endlessly by a competitor (Decuisine - just awful) when i tried to source the sasme product from them.
Harts were a real breath of fresh air.
Competitive pricing. Excellent customer service (both online and by 'phone).
They dispatched using a really good courier company who couldn't have been more helpful regarding delivery of this large item.
Can't recommend Harts of Stur highly enough - a well run business, with sound customer service values.
I wouldn't hesitate to use them again.
Rosemary found this review useful
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