Havens reviews

Havens reviews

Excellent
9.8
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
1934 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

excellent service

As always, very trustworthy and reliable, also efficient. Strongly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Went the extra mile

I purchased some wine glasses and 5 Ritzenhoff beer glasses as gifts at my wedding. Unfortunately the beers glasses were out of stock but all the staff went out of their way to make sure they would arrive before my wedding. The staff were extremely helpful and thoughtful considering I was in a mad panic about the gifts. The gifts arrived incredibly well packaged and beautifully gift rapped. I would definitely use Havens again.
Many Thanks, Steve
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service

Great service and product
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

4 Star

Excellent service - delivery rather slow
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

No chips, ultra fast delivery!

Sometimes when you order China to be delivered you're afraid to open the package. You shake it a little, do I hear broken cups?
Not here, the shipping department wraps it very well, and it is shipped by an organization that doesn't play volleyball with the packages.
Christmas came early for me!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Nothing too much trouble

The Havens online ordering system is very easy to use with simple basket arrangements and easy checkout.
If you have any doubts or queries, a phone call will be answered by friendly and informative staff.
I would highly recommend havens to friends and family.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Exellent service. So pleased I found the product I wanted, looked everywhere.

The goods I ordered were hard to find in the shops, was so pleased when I found then at Havens. The delivery time was excellent. I did not realise the shop existed, and not to far from me so will visit soon.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Friendly and efficient service

I ordered replacements for a dinner service. Some of the items were not in stock, which was not a problem because I was in no particular rush. I was kept fully informed of the progress of my order and everything was delivered intact. The office staff were a pleasure to deal with.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brilliant customer service

I ordered my item which was on back order I was contacted and asked did I want to stay on the list for when it was back in once the item was back in I received an email advising and asked did I still want one and to make sure it was still ok to debit the card I provided I then received my order 3 days later really pleased with the serviced I received
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great shopping experience

Great customer service, kept me informed at all times and when my parcel arrived the items were packaged well, arriving on time and in good condition
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

outstanding service

This was the first time I had used Haven and I was immensely impressed with the speed of the delivery and the lovely gift wrapping. Will definitely be using them again in the future
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Outstanding customer service and delivery.

Had what I wanted in stock and ordered on-line. I mis-ordered - two different designs when I only wanted one! Havens picked this up, telephoned and sorted the issue and delivered the correct pieces. Great service, highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast efficient and top quality service

I ordered two Dartington glasses through Havens as a present and requested the item be gift wrapped. It arrived beautifully wrapped and the communication on delivery was efficient and kept me fully informed at all stages. Thank you.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent speedy delivery

Great service, very fast delivery and excellent gift wrapped, would highly recommend shopping with havens and will defiantly recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

2 jugs always better than just one

Just needed a nice white jug for custard.. couldn't make up my mind so ordered two for choice. They were both so nice that I just had to keep them both..
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Prompt and speedy service.

Good service. Swift delivery. Great product at a good price. I recommend Havens.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great choice and excellent service.

Easy to navigate website, excellent customer service (who else would delay a delivery by 2 weeks because you're going on holiday?), very well-packed items and a cheery courier too!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Superb company, would recommend to everyone

Fast, efficient, and great communications
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Really Excellant service and value for money

I would recommend haven to any family or friend. The service was excellent communication on our mobiles to get the engraving just word perfect.
The paperweight which I purchased for my sister and husbands 50th wedding anniversary with the engraving on looked beautiful. and they loved it.
Yes a very good firm and has the personal touch. Will you Haven again when I need too.
Christine
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Extremely pleased with my crystal bowls

I was extremely pleased with the quality of my six 11" (4.25 cm) crystal bowls. They arrived weeks before I expected them (to Queensland, Australia), order date 24-03-2014, delivery date 01-04-2014). They were very sturdily packaged - no breakages. Many thanks for such good service.

Havens Details

About this company

Established in 1901 Havens is a specialist Department Store selling quality China, Glass, Cutlery, Gifts, Fashion Jewellery, Perfume and Cosmetics. Our mission is to be experts in our field, delivering quality branded products, competitively priced, supported by a first class service.

Visit Havens

Contact information

Write to: nigel@havens.co.uk
Call us on: 01702 606 290
We live here: 138/140 Hamlet Court Road
SS0 7LW Westcliff-on-sea, Essex
United Kingdom

Category

Havens is ranked 2 out of 144 in the category Gifts

Havens is ranked 7 out of 1033 in the category Home & Garden

Havens is ranked 2 out of 89 in the category Jewellery

Havens is ranked 2 out of 95 in the category

Havens is ranked 1 out of 53 in the category Living Room

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.