Havens reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Delightful service, just which you didn't need to be in to sign for the delivery

I was looking for some mugs that we love and found them in Havens. We brought 10 to avoid paying the delivery charge and because we know we'll use them in the next few years. The site asked for delivery instructions, which is great. But then Interlink ask that you are in to sign for the delivery. Now they do give you a one hour window, but we have a very safe porch where deliveries can be left warm and dry. Do you really need a signature?
    TrustScore 9.8 / 10
    1,938 Reviews

    Reply from Havens

    Dear Kirstie,
    Many thanks for your comments. Normally when you stipulate safe leaving place if out Interlink will leave at your risk without signature, not sure why they have missed that notice. Will look into and try top get them to follow our customers instructions in future.
    Many thanks for your comments,we are always looking to improve our service,
    Kind regards,
    Comment (?)