Havens reviews

Havens reviews

Excellent
9.8
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Review by confirmed purchaser

Excellent serviceexactly what we wanted quickly.

Excellent serviceexactly what we wanted quickly.
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Review by confirmed purchaser

Excellent Customer Service

The Champagne Glasses were a wedding present for a close friend.
When Only part of my order was in stock (luckily the glasses) I was contacted and offered a split delivery at no extra cost, the glasses arrived the next day beautifully gift wrapped!
Hoping to receive the other part of my order within 10 days.
Really impressed with the service and would definitely use again!
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Review by confirmed purchaser

Excellent service from the other side of the world.

I was very impressed with the service. Even though there was a hitch in the supply of the item, the admirable updated information at each stage of the process gave me confidence that the item would reach the recipients as required.
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Review by confirmed purchaser

Helpful and friendly bit slow

. .,,,,,,,,, ". 6 glasses, told wait might be 2/3 weeks. Nearly a month later still nothing from the company, order presumably lost, But friendly helpful response and determination to find the missing order went along way to soothing me.
Goods found and delivered , all in good order. Would use again
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Review by confirmed purchaser

Professional

Very happy to give full marks for Havens. Product was at the cheapest price I could find online. Delivery was prompt, well packaged and plenty of info given on delivery times etc. Can't fault it.

Overall, a very professional service.
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Review by confirmed purchaser

Great service

Excellent service! Ordered Tuesday delivered Thursday! Can't ask for more.
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Review by confirmed purchaser

who needs china shops with Havens on line

Fabulous firm to deal with 10 out of 10
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Review by confirmed purchaser

Bowl arrives on time and in one piece

Havens have never let me down. I have bought champagne glasses and wine glasses in the past from them and they arrive well packaged and in one piece unlike other companies I have used. This time I ordered a contemporary glass bowl which I wanted for salads and desserts. It arrived very promptly and intact. Well done Havens.
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Review by confirmed purchaser

Good efficient service

I have been very mpressed with the response to orders. the parcel has arrived promptly and I would recommend this company to all my friends. I have already told a few friends about the company.
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Review by confirmed purchaser

Excellent, fist class service, prompt, efficient, friendly and helpful.

Sue Rendell dealt with my order in a most prompt, efficient, friendly and helpful manner. I felt completely confident and reassured at all times, despite my uncertainty over required quantity until the last Minuit! I will certainly use Havens again and highly recommend them to anyone who values a first class service. Thank you...
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Review by confirmed purchaser

delivered as promised

thank you for your prompt service and for listening to and carrying out my instructions.
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Very quick delivery to the north of Scotland

Glass was just as described and delivery was efficient and very quick.
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Review by confirmed purchaser

Excellent service

Items all in stock, ordering was quick and easy, delivery was very quick and the personal touch with the postcard was nice. Will order from you again.
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Review by confirmed purchaser

Bang on time

Had wonderful service from this company. Part of the order had still not arrived at there warehouse so they asked me if I wanted the items that were ready and as I wanted it for a birthday pressie I said yes. They gave me a delivery date and a time and it arrived exactly on time. Will definitely shop there again
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Review by confirmed purchaser

Speedy and safe delivery!

I was very pleasantly surprised when my order was delivered so quickly. The china goods were well protected in their wrapping and are now already in use.
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Review by confirmed purchaser

Fantastic service

Really pleased with items and service will be ordering again, asked for there gift wrap service lovley paper and ribbon just put a gift card on and was ready to take with us.
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Review by confirmed purchaser

Super Service

Order dispatched quickly, delivered next day with time slot given on the morning of delivery day. Really well packaged so no problems with damage. Price very competitive. So excellent service all round!
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Review by confirmed purchaser

Excellent service on top of Excellent products

I can not rate Havens highly enough, I have purchased my whole dinning set from then and add pieces to it over the years and every time I find them a pleasure to deal with. Excellent communication throughout my orders and they always deliver on time and everything is perfectly wrapped. I also like most shoppers look for the best price and Havens have always been on the ball with their pricing.
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Review by confirmed purchaser

Very prompt and efficient service

No problems , fast delivery all items included.Would use the website again

Havens Details

About this company

Established in 1901 Havens is a specialist Department Store selling quality China, Glass, Cutlery, Gifts, Fashion Jewellery, Perfume and Cosmetics. Our mission is to be experts in our field, delivering quality branded products, competitively priced, supported by a first class service.

Visit Havens

Contact information

Write to: nigel@havens.co.uk
Call us on: 01702 606 290
We live here: 138/140 Hamlet Court Road
SS0 7LW Westcliff-on-sea, Essex
United Kingdom

Category

Havens is ranked 2 out of 144 in the category Gifts

Havens is ranked 7 out of 1033 in the category Home & Garden

Havens is ranked 2 out of 89 in the category Jewellery

Havens is ranked 2 out of 95 in the category

Havens is ranked 1 out of 53 in the category Living Room

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