Havens reviews

Havens reviews

Excellent
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Reviews

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Review by confirmed purchaser

Super Service

Order dispatched quickly, delivered next day with time slot given on the morning of delivery day. Really well packaged so no problems with damage. Price very competitive. So excellent service all round!
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Review by confirmed purchaser

Excellent service on top of Excellent products

I can not rate Havens highly enough, I have purchased my whole dinning set from then and add pieces to it over the years and every time I find them a pleasure to deal with. Excellent communication throughout my orders and they always deliver on time and everything is perfectly wrapped. I also like most shoppers look for the best price and Havens have always been on the ball with their pricing.
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Review by confirmed purchaser

Very prompt and efficient service

No problems , fast delivery all items included.Would use the website again
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Review by confirmed purchaser

Seeking plates that we thought were discontinued.

We were delighted to find what we were looking for, there was a delay in delivery but we were kept in the know all the time. Good experience, happy customer.
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Review by confirmed purchaser

Excellent service, speedy delivery and beautifully packaged.

I wouldn't normally write reviews but have used Havens several times now when we have needed a gift for someone within the company. Staff have always been helpful if I have phoned with a query and the delivery speed is excellent. I ordered something last Thursday, it arrived the next morning gift wrapped all for free! Will definitely use again.
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Review by confirmed purchaser

Fabulous service.

Liked knowing hour delivery was expected and it was bang on time. Chose to have order wrapped for free as was a present. Lovely wrapping. Love goods too!!
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Review by confirmed purchaser

Friendly and efficient service

Superb service and very friendly staff who were able to help me with my order. Speedy delivery times as well. Very pleased with the service all round.
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Review by confirmed purchaser

Speedy delivery

I was really impressed with the speedy delivery of the order and wonderful updates of where the parcel was. I actually ordered it for my son in law for his 40th birthday so cannot comment on the product until he unwraps it later this month. Mohammed delivered it to my daughter in the time you said it would be delivered. I am actually on holiday in Australia and monitored it from here and informed my daughter to watch out for it and within minutes of you advising me and me texting her it had arrived. Brilliant.
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Review by confirmed purchaser

great service .

arrived on time . all gift wrapped lovely . saved me doing it .
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Review by confirmed purchaser

Brilliant

The items I purchased were brilliant
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Review by confirmed purchaser

Excellent service.

Very helpful,excellent service. Beautiful gift wrapping.
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Review by confirmed purchaser

Efficient and very helpful

Havens China are very efficient and extremely helpful. I am collecting Portmeirion Holly and Ivy. I love this china and I am looking forward to using it over the Christmas season. I have done several orders with Havens and have never been let down. Would recommend them as a company to anyone. Thank you to the team at Havens.
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Review by confirmed purchaser

EGGCELLENT SERVICE !!!

I ordered a Beatrix Potter egg cup and spoon by telephone. The lady I spoke to was extremely helpful and dealt with my order very efficiently.

I was kept well informed by Havens by email as to the details of dispatch.

Two days later, the goods arrived , very well packed and complete with a rather nice postcard, thanking me for my business.
WIll definitely use Havens again.
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Review by confirmed purchaser

Kept me informed of my order all the Wayne

This company delivered the goods ....when they said they would ...makes a change !
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Review by confirmed purchaser

Good prices but the service could be faster

Good prices but the communication and the service could be better
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Review by confirmed purchaser

Fantastic company to deal with

My second order with Havens. The customer service was excellent, delivery excellent. I would recommend this company to anyone.
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Review by confirmed purchaser

Excellent service

Great service all round, and the best price I could find on the internet. There was a slight delay with my delivery due to a supplier problem, but when I contacted Havens they were very quick to respond and my delivery arrived very soon after. Would recommend!
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Review by confirmed purchaser

Excellent service & beautiful gift wrapping!

Found exactly what I was looking for; easy to use website. Asked for gift wrapping which was beautiful! Reasonable price & would definetly order from Haven again.
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Review by confirmed purchaser

Excellent

Very good service always keeping in contact with me so I knew my order was being processed.
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Review by confirmed purchaser

Excellent service and easy to cotact and talk to a real person

Our order was handled very professionally. Part of the order arrived damaged during shipment. This was quickly replaced after talking to a real person who was both friendly and helpful. An online company with a human face.

Havens Details

About this company

Established in 1901 Havens is a specialist Department Store selling quality China, Glass, Cutlery, Gifts, Fashion Jewellery, Perfume and Cosmetics. Our mission is to be experts in our field, delivering quality branded products, competitively priced, supported by a first class service.

Visit Havens

Contact information

Write to: nigel@havens.co.uk
Call us on: 01702 606 290
We live here: 138/140 Hamlet Court Road
SS0 7LW Westcliff-on-sea, Essex
United Kingdom

Category

Havens is ranked 2 out of 144 in the category Gifts

Havens is ranked 7 out of 1032 in the category Home & Garden

Havens is ranked 2 out of 89 in the category Jewellery

Havens is ranked 2 out of 95 in the category

Havens is ranked 1 out of 53 in the category Living Room

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