Hdnl reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

STUFF DELIVERED BUT NOT REALLY DELIVERED BY HDNL

I ordered a Samsung Smart TV end Nov. as a present from Amazon. Was never delivered but was marked as "Delivered" by HDNL. Complained to Amazon and they sent out a replacement straight away which I received the following day. I have since ordered quite a few items for Xmas presents, most of which arrived. I was waiting for three packages yesterday, two arrived (one from Royal Mail and the other from Parcel Force). The third was supposedly delivered by HDNL, and guess what it did not arrive but was marked as "Delivered" by HDNL. This was using Amazon Prime next day delivery. Spoke to Amazon today about it and asked for replacements. I wanted to know why HDNL could simply put that the package was delivered when it clearly wasn't. Didn't get an answer. I was in all day and spent most of it looking out of the window waiting for HDNL to arrive, not.
I won't be ordering anything else from Amazon. I have been a customer of theirs since their inception from Jungle.com. Too much hassle now.
***************************************************************************************
Package delivered this morning 13 December. Has been left in a damp place as the packaging was damp and the paperback book is misshapen and wavy. Other item, aftershave gift pack, appears to be ok. Book will be returned.
    Comment (?)