I have actually never written an online review of a company before, but the service we have received from HDNL was so appalling that I felt I had to write something. We ordered 4 identical PC's through amazon, all being collected from and delivered to the same address.
HDNL delivered two to the correct address & two to the billing address. Fine. Pretty stupid but these things happen. They now refuse to accept that the deliveries went to the wrong address and have told amazon to contact their depot directly rather than central office. Oh yeah, and the depot has no phone line, so amazon have to send them an email.
They then agree a time and date to pick them up - but dont show up. They then say they have no record of this conversation and I have to start the whole thing again.
TERRIBLE- I CANT BELIEVE AMAZON STILL USE THEM
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