I ordered my vitamins, only to receive them with all soft gels broken. I contacted health monthly and they were apologetic and said they would send me another bottle free of charge. After 5 min i recieved an email from them saying that I had to send back the broken bottle with the broken gels and they would reimburse me. Firstly I found this stupid as one they communicated something different and secondly its their fault so they should send this free. Finally I received my reimbursement after 2 weeks!
The new soft gels I received were broken again but I haven’t pursued this complaint as one I haven’t got time and two their staff are stupid.
Will never use this company again and would urge everyone else not to.
To reply as a company, please log in to your business account.