The initial set up process to join Healthy Pets Insurance went without a hitch. Everything happened as it should and correctly. If the cover is as good as the joining we will be very happy bunnies!!
I already have one cat insured with this company, they offer the best cover and price I can find. The service is great when I need to claim, claim form arrives the next day and payment is prompt too. Therefore when I acquired another cat I was more than happy to look to them for a quote and compared to others it was still the best, which I was happy to accept.
I have used healthy pets for all my dogs and they are always more than willing to help, the customer service is excellent and I have never had any problems with them at all.
When we were on line looking for insurance for the dogs this was one of the first companies we looked at. Initially we were only looking for insurance for one dog but when we saw how cheap it was we got the other one insured too. Good prices and no fussing. Excellent all round.
WHY? did I have to cancel my policy with you and take out a new one for the same cover.
I find this ridiculous but on the bright side I got a free Meerkat and a free Garry Barlow CD and save £ 10 so not too disappointed!!!
Would of been easier for you to give me the on-line price and save the paperwork ?//
I have just changed my 2 cats insurance to healthy cats insurance. There was no problem at all in making the change and everything appears straightforward with them.
However, until if or when I need to make use of their services, it is difficult to rate them and my only hope is that if or when that time comes, it too passes without hitches or difficulties.
Rest assured, I shall give any updates as they occur.
P.s. I would like to clarify that there has been no friction whatsoever, contrary to their star definition..
Very helpful very clear in letting you know what is available, very happy with their service. Easy to fill out the forms and had my policy sent to me the day after. Peace of mind knowing my pet is insured for so little money. Thank you.
It was a really easy and stress free process to insure our new puppy George. We saw all the information laid out simply and concisely online, chose the package that suited us and the paperwork arrived in 48 hours. Fab!
If you want insurance for your pets, like my cats, and you need cover if they are sick or have a car accident, which is sadly all too common, then this is just the insurance for you. Claiming is made simple and if you are unfortunate enough to lose you pet you get the personal touch of a condolence card, which I think is a nice gesture.
I purchased a policy for my cat on 1st November 2013. Website was really easy to use and I got a great price.
I haven't received any paperwork though (not even by email) so I have sent them an email to make sure I get it.
Other than that I can't really comment on anything.
I would definately recommend Healthy Pets Insurance. I have renewed my insurance with them for a second year now.
Great cover for your pets and at a very affordable price.
Customer service is excellent and although I have never had to make a claim (thankfully!) I am sure it would be dealt with in the best possible way.
Two of our young dogs are now over the rainbow bridge ... all within a few months of each other . Our hearts are still breaking but Healthy Pets have supported us every step of the way ..... Our beloved Fliss and Copper say thank you for the care and compassion you have shown us - Their Humans , in what has been a very difficult year.
It came to the time of my annual pet renewal insurance and I was taken aback to see that my then insurer had seen fit to increase my premium by more than 30% despite there having been no claims for the previous 2 years.
An Internet Search found Healthy Pets, I called and I was extremely pleased with the quality of both the service and the quality of the product.
Comprehensive Cover at sensible price and the cat may now eat her cream sure that she is fully insured.
I purchased the Gold level of cover for my puppy at far less than other company offered their basic cover! But what was really good was the fact that I could read other customers reviews who have been with healthy pets and are impressed with the service and efficiency of dealing with claims.
1. When I received the Email asking me to "voice my opinion" I had not even received the policy documents. I think that you are somewhat premature in carrying out your surveys so early in the process.
2. When I went through the on line quote procedure I did not notice any field for a required policy start date. Surely this should be a prime requirement (or are my eyes worse than I think).
I have 2 cats which can be very costly to insure With all my other household bills increasing, it was becoming very difficult to find a level of insurance that would cover my animals should the uneventful happen. I had been searching over different website for a good price along with a high level of cover and due to the high costs of this I was beginning to think I could not afford to take out Pet Insurance. I then came across Healthy Pets and they are giving me the level of care that I want for my pets at a price I can afford. So now I know that should my pets become unwell they will be cared for..
I have been with Healthy pets for two years now & the service is very good. When I have had reason to call the help line I have always been dealt with professionally & my problem has been resolved right away. Healthy pets is also very good value for money.
i wasnt sure what insurance i wanted for my dog , but with a few clicks , i found what i needed so now i feel as i have peace of mind.
I found the whole experience of taking out my first doggy insurance with healthy pets completely hassle and stress free..the website was so simple and I have recommended them to my friends...I recently took out a second policy for the new addition to our family....a tiny Maltese chihuahua,this too was so easy to do...was wondering though if they give discount for second pet policies? Would love to find out.
Had no problems setting up the insurance. I have not yet had to make a claim but so far the company seems very efficient.
I tried to buy insurance for my crossbreed dog but although I clearly wrote he was a crossbreed (chihuahua /shitzhu ) when I finished putting in the information he came out as a mongrel. This was clearly wrong so I telephoned the number for help with this and when the lady on the end of the phone tried correcting the error, the price went dramatically up from the original price quoted. I was not happy with the new price therefore I cancelled and went elsewhere. Please sort the online details out and do not offer a price that is not correct.
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