I dont shop anywhere else,been useing them for years even before internet. would recommend to anyone excellent.
Ive bought alot of stuff over the years and ive never been dissapointed. the two fleeces i recently bought are no exception, quality was outstanding and price was spot on. As usual hiennie's service was second too none and if you ever read the comments left by purchasers youll see the only niggles are so stupid you often wonder what kind of person leaves a comment like that, mr bean being my best guess.
Recently ordered a Turboflame lighter from Heinnie. It arrived to North East Scotland in 24 hrs via their standard delivery. I couldn't get stuff this fast from the nearest town which is only 25 miles away. The item was exactly as described and to date has been working flawlessly.
Placed order Friday and missed an Item off and did second order both ship in same package and was notified that this had been possible,
Contact on order being dispacthed plus tracking code order arrived Monday
Very happy with all item and the Outstanding servive
I've been buying of Heinnie for some years, and have never been let down. I have occasionally found products slightly cheaper on other sites but I've never taken the risk. With Heinnie theres no risk
After receiving the knife I ordered, I decided a multiple tool would make a more suitable gift for my dad. I called heinnie to explain that although the knife was faultless I wanted to return it. I was told to return it with no quibbles and money was credited back on my card in next to no time. Great products and helpful service. Wouldn't buy a knife online any where else!
This company have more than impressed and far exceeded expectations. At a time of year when deliveries are usually late I was ready to play the waiting game after opting for free delivery. Imagine my surprise when the order arrived the morning after I placed the order! I will definitely be recommending them. Items very well packaged, look top quality.
The web site was clear and concise and simple to use .that's why i used them .
the service was first class and my goods delivered very quickly .
i recommend this firm as a professional outfit ,
Julie at sales kept me informed all the way by email ,
N/CLE UPON TYNE
I have shopped with Heinnie Haynes regularly for well over ten years and their customer service never ceases to amaze me. Even if they weren't the best priced in the market (which thus far, I have never known them not to be!) I would still sooner pay a little extra each time just to experience their flawless service and customer care.
Whether you are spending £5 or £500, you always receive the same exemplary standards and even if you are simply making casual enquiries, their friendly and knowledgeable team make it their business to ensure you are made to feel welcome and valued as a potential customer, which you are almost certain to become after your first encounter with the HH team.
Be it a stock item that they carry or something specific that they have to track down for me, I always get a fantastic result and now shop exclusively with Heinnie when it comes to purchasing the kind of products they sell. On the rare occasion a product doesn't meet your expectations, you can rest assured that Heinnie Haynes will rectify the issue professionally, expediently and often with a level of generosity you wouldn't expect from a company, particularly as product faults are not a fault of their own.
I cannot praise Heinnie Haynes highly enough, doing business with them is always a true pleasure which is something you can seldom say these days when so many other companies are only after your money. Well played HH, well played indeed!
1st rate service in all respects. Great customer communication. Lightning fast delivery. Every item I have purchased has been top quality with no issues whatsoever. If only all online shopping experiences (especially from the larger companies) could be this efficient and well run. An exceptional UK based company.
If I need any knives, tactical gear or flashlights, I order from Heinnie Haynes. Their delivery is super fast and service is always brilliant. You can buy with confidence with these guys. If only all companies worked like Heinnie do.
Always a pleasure shopping at Heinnie Haynes. I placed my order at just after 3:30pm so plumped for free standard delivery rather than next day (cut off is 3:30pm). I still received a prompt email order confirmation and despatch notice, and my order arrived next day anyway! Brilliant stuff
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