Reply from Heinnie Haynes
[REPLY]
- Reviews (2,978)
- steve Clough
- 1 Review
Above and beyond!
bd and won a t-shrt which dropped through the door first thing the very next morning amazing customer service
- Mr Armstrong
- 1 Review
Superb quality and a second to none service
Heinnie Haynes is simple the best online shop for outdoor gear by far there range is beyond huge and there delivery service is very reasonable even on bulky items such as jackets! I will never shop anywhere else for my outdoor equipment
- Mr Buchanan
- 1 Review
great sevice
great knife and build quality and great service once again from heinnie.
- Mr Ireton
- 1 Review
Competitive price, quick delivery, excellent.
Competitive price, quick delivery, excellent.
- PAUL
- 2 Reviews
Perfect all round transaction
Heinnie Haynes have excellent service. I ordered Sunday night, chose the £2 Royal Mail delivery option and had my item Tuesday morning.
- Mr Dennis
- 1 Review
Good swift service.
We ordered a knife and a separate sheath. The products were exactly as described and arrived well packaged. They were very well priced and we are very happy with our purchase.
- Mr Wolff
- 1 Review
Speedy & Professional. If only every company had service like Heinnie Haynes!
Speedy & Professional. If only every company had service like Heinnie Haynes!
- Mr Baker
- 1 Review
Cutting edge service
Excellent site, excellent products and excellent service.
Thanks
- Mr Tuke
- 1 Review
Excelent service.
Product as described and delivered incredibly quickly at a very competetative rate.
- David Griffiths
- 3 Reviews
Very fast delivery.
Excellent range of products. The knife I ordered was here the next day. FAB.
- Mr Khan
- 1 Review
Excellent service,no hesitations in recommending
I ordered a 14 inch condor machete that wasn't on their website, Heinnie sourced it for me from the states, and had it at my door in 4 days flat. That's 4 days from America.Unbelievably fast delivery time, and excellent customer service to boot.I couldn't ask for anything more.
Will definitely be using Heinnie Haynes in the future.
- Mr A. Beechey
- 1 Review
Outstanding
As alway, I could not get a quicker or more reliable service from Heinnie Haynes
- Mr Sullivan
- 1 Review
Good customer service
Fast delivery with lots of communications. This is my second purchase.
- Matic
- 1 Review
Fast, responsive, all in all great service
E-mail support was great. All items arrived as ordered.
- Mr Edwards
- 1 Review
First Rate Service
As a Heinnie virgin I can only report good feedback.
A quality range of products for competitive prices with a first rate service provided all round.
A big thank you
- Mr Ridley
- 1 Review
Just perfect.
Super fast standard delivery, excellent prices and awesome customer services. What's not to like?
- Chris
- 1 Review
Faultless online shopping experience.
I placed my order and received email notifications at every stage of the ordering process. I received my order the following day. You can't ask for a better service than that.
Heinnie Haynes offer the kind of service other companies should aspire too.
- Mr Irvine
- 1 Review
- Mr Rabade Galo
- 1 Review
Muy buena navaja
Lan navaja es excelente. Es un poco mas grande de lo que me había imaginado pero tiene unas dimensiones correctas sin ser excesivas. La hoja me ha sorprendido porque es ancha en la parte superior y muy fina en la inferior pero mantiene muy bien el filo gracias al material con que está hecha. En cuanto al mango yo tengo la suede 10 naranja que es de goma, yo lo encuentro correcto ya que la uso para el trabajo, pero si la comprase para un uso cotidiano la compraría en madera que me parece mucho mejor y más bonita.
- Paul Hannon
- 1 Review
- Mr Aspinall
- 1 Review
outstanding service.
Excellent and easy to use website.
Competitive pricing on products.
Fantastic communication once order was placed and picked up by courier company, full information available to see update of product from dispatch to delivery.
- GARY JOHNSON
- 3 Reviews
what a knife i thought the dundee knife was good but this is the business
if you want quick delivery and one of the best knives i ever owned then go for the outback razor sharp a good weight it is just as described i would recommend heinnie haynes i will use again definitely.
- Mr Wilkinson
- 1 Review
Best site I have ever ordered from!
Always get a premium service from this site. Goods always delivered earlier than anticipated and always well packaged. Always kept up to date via email of my orders progress and always top quality products. I don't think they sell anything inferior! Easily the best site I have ever used.
- Mr long
- 1 Review
The bomb
Service is the nuts buy it an bang at the front door next day or second.
- Andy Bates
- 1 Review
Astounding service!
I've ordered quite a lot from Heinnie Haynes over the years and the range and quality of products they stock never cease to astound me. Whatever I've needed has always been there. The price and shipping costs are excellent and the service is almost supernaturally quick! I've ordered kit late afternoon and it's arrived with me by 13:00 the next day.
These guys are as close to perfect as you can get!
- Mr Mills
- 1 Review
Great service as always
Placed my order via the website, received conformation immediately and then another email a short while later to say it had been dispatched.
My order waiting for me when I arrived home from work the very next day.
Superb service as always.
- Mr Mullins
- 1 Review
Excellent service with prompt delivery
They've got all your needs at reasonable prices, delivery is prompt usually within a couple of days of ordering :-)
- Mr Kirkman
- 1 Review
Still brilliant.
Still the fastest postage I have ever seen and the most attentive customer service as well. No complaints, ever.
- Mr Pressland
- 1 Review
All internet shopping should be this easy
All information, shipping options and charges accessible even before you begin a transaction.
You are kept informed along every stage of your order by a named point of contact.
Excellent, reassuring service, I would thoroughly recommend using Heinnie Haynes to anyone.
- Mr Hancox
- 1 Review
exellent
I have purchased many items from hennie Haynes and their service is second to none always well packaged and arrives within a couple of days I recently purchased a item and I am pleased with the way it was dealt with the same as before without problem my oppinion in a nutshell is if you shop with hennie it is worry free their products they sell are of good quality and would highley recomend to anyone
- Mr Bassou
- 1 Review
the marks & Spencers of online outdoors stores
As always Heinnie haynes never fail to impress. Free and usually next day delivery & quick responses to emails make them a very stress free and reassuring online retailer.
Rapidly becoming the benchmark of service standards.
Goodluck to their competition!!
- Mr Veitch
- 1 Review
- Mr Taylor
- 1 Review
Quick, faultless service.
I've used these guys many times in the last 5 years and have never had service that is less than great. Even where there were problems of my creation they've sorted the issue. Recommended.
- Adam Smith
- 1 Review
Outstanding service
Arrived well packed, exactly as described the day after I placed my order. I couldn't ask for more.
- Mr Goodall
- 1 Review
Fantastic service
Plenty of choice, fast service, high quality products.
- Mr Buckton
- 1 Review
A brilliant company
Hennie sets the standard for any online retail company. Excellent communication and very fast shipping and delivery. Even when using standard delivery, parcels usually arrive next day if ordered by mid afternoon.
- Mr Downing
- 1 Review
Excellent service, as usual
Ordered two items from HH. Using standard delivery, they arrived the next day. Excellent service as usual. Highly recommended.
- Mr Pearce
- 1 Review
Heinnie Hayes offer a flawless service every time.
Heinnie Hayes (HH) is the best one-stop-shop for the world's best Every Day Carry items for men. (Or as my wife calls it, Boy's Toys.)
Prices are exceptionally keen and every item shows whether there is any in stock, ready to be sold and dispatched.
After ordering, confirmation e-mails are sent at every step. Confirmation of Order, Confirmation of Allocation, Confirmation of Dispatch.
Items ordered ALWAYS arrive promptly.
HH offer a simply flawless service.
- Mr Robertson
- 1 Review
brilliant and faultless service
I highly recommend these guys. Very fast delivery with no problems whatsoever
- Mr Ellis
- 1 Review
Excellent service but overpriced product
Cant fault the service, very prompt delivery. But the product seems smaller than I expected and I feel its somewhat overpriced for what it actually is.
Reply from Heinnie Haynes
You're very welcome to return any item if you're not happy with it - please contact support-at-heinnie-dot-com for more info.
with best wishes
