Reply from Heinnie Haynes
[REPLY]
- Reviews (3,001)
- Chris
- 1 Review
Faultless online shopping experience.
I placed my order and received email notifications at every stage of the ordering process. I received my order the following day. You can't ask for a better service than that.
Heinnie Haynes offer the kind of service other companies should aspire too.
- Mr Irvine
- 1 Review
- Mr Rabade Galo
- 1 Review
Muy buena navaja
Lan navaja es excelente. Es un poco mas grande de lo que me había imaginado pero tiene unas dimensiones correctas sin ser excesivas. La hoja me ha sorprendido porque es ancha en la parte superior y muy fina en la inferior pero mantiene muy bien el filo gracias al material con que está hecha. En cuanto al mango yo tengo la suede 10 naranja que es de goma, yo lo encuentro correcto ya que la uso para el trabajo, pero si la comprase para un uso cotidiano la compraría en madera que me parece mucho mejor y más bonita.
- Paul Hannon
- 1 Review
- Mr Aspinall
- 1 Review
outstanding service.
Excellent and easy to use website.
Competitive pricing on products.
Fantastic communication once order was placed and picked up by courier company, full information available to see update of product from dispatch to delivery.
- GARY JOHNSON
- 3 Reviews
what a knife i thought the dundee knife was good but this is the business
if you want quick delivery and one of the best knives i ever owned then go for the outback razor sharp a good weight it is just as described i would recommend heinnie haynes i will use again definitely.
- Mr Wilkinson
- 1 Review
Best site I have ever ordered from!
Always get a premium service from this site. Goods always delivered earlier than anticipated and always well packaged. Always kept up to date via email of my orders progress and always top quality products. I don't think they sell anything inferior! Easily the best site I have ever used.
- Mr long
- 1 Review
The bomb
Service is the nuts buy it an bang at the front door next day or second.
- Andy Bates
- 1 Review
Astounding service!
I've ordered quite a lot from Heinnie Haynes over the years and the range and quality of products they stock never cease to astound me. Whatever I've needed has always been there. The price and shipping costs are excellent and the service is almost supernaturally quick! I've ordered kit late afternoon and it's arrived with me by 13:00 the next day.
These guys are as close to perfect as you can get!
- Mr Mills
- 1 Review
Great service as always
Placed my order via the website, received conformation immediately and then another email a short while later to say it had been dispatched.
My order waiting for me when I arrived home from work the very next day.
Superb service as always.
- Mr Mullins
- 1 Review
Excellent service with prompt delivery
They've got all your needs at reasonable prices, delivery is prompt usually within a couple of days of ordering :-)
- Mr Kirkman
- 1 Review
Still brilliant.
Still the fastest postage I have ever seen and the most attentive customer service as well. No complaints, ever.
- Mr Pressland
- 1 Review
All internet shopping should be this easy
All information, shipping options and charges accessible even before you begin a transaction.
You are kept informed along every stage of your order by a named point of contact.
Excellent, reassuring service, I would thoroughly recommend using Heinnie Haynes to anyone.
- Mr Hancox
- 1 Review
exellent
I have purchased many items from hennie Haynes and their service is second to none always well packaged and arrives within a couple of days I recently purchased a item and I am pleased with the way it was dealt with the same as before without problem my oppinion in a nutshell is if you shop with hennie it is worry free their products they sell are of good quality and would highley recomend to anyone
- Mr Bassou
- 1 Review
the marks & Spencers of online outdoors stores
As always Heinnie haynes never fail to impress. Free and usually next day delivery & quick responses to emails make them a very stress free and reassuring online retailer.
Rapidly becoming the benchmark of service standards.
Goodluck to their competition!!
- Mr Veitch
- 1 Review
- Mr Taylor
- 1 Review
Quick, faultless service.
I've used these guys many times in the last 5 years and have never had service that is less than great. Even where there were problems of my creation they've sorted the issue. Recommended.
- Adam Smith
- 1 Review
Outstanding service
Arrived well packed, exactly as described the day after I placed my order. I couldn't ask for more.
- Mr Goodall
- 1 Review
Fantastic service
Plenty of choice, fast service, high quality products.
- Mr Buckton
- 1 Review
A brilliant company
Hennie sets the standard for any online retail company. Excellent communication and very fast shipping and delivery. Even when using standard delivery, parcels usually arrive next day if ordered by mid afternoon.
- Mr Downing
- 1 Review
Excellent service, as usual
Ordered two items from HH. Using standard delivery, they arrived the next day. Excellent service as usual. Highly recommended.
- Mr Pearce
- 1 Review
Heinnie Hayes offer a flawless service every time.
Heinnie Hayes (HH) is the best one-stop-shop for the world's best Every Day Carry items for men. (Or as my wife calls it, Boy's Toys.)
Prices are exceptionally keen and every item shows whether there is any in stock, ready to be sold and dispatched.
After ordering, confirmation e-mails are sent at every step. Confirmation of Order, Confirmation of Allocation, Confirmation of Dispatch.
Items ordered ALWAYS arrive promptly.
HH offer a simply flawless service.
- Mr Robertson
- 1 Review
brilliant and faultless service
I highly recommend these guys. Very fast delivery with no problems whatsoever
- Mr Ellis
- 1 Review
Excellent service but overpriced product
Cant fault the service, very prompt delivery. But the product seems smaller than I expected and I feel its somewhat overpriced for what it actually is.
Reply from Heinnie Haynes
You're very welcome to return any item if you're not happy with it - please contact support-at-heinnie-dot-com for more info.
with best wishes
- Mr Richer
- 1 Review
probably the best service turnaround on the web
excellent service totally fast speed really unbelievable turnaround
very happy always
thanks guys
- Mr Kanax
- 1 Review
5/5 will be ordering from them again.
Amateurs train until they get it right, professionals train until they get it wrong. This sums up my experience with Heinnie. I ordered something and a few bits was missing in the package. I gave them a quick ring and explained the situation. They were super cool about it and a day later the missing parts arrived. Add this to the fact that I choice free postage to begin with, which I was thinking was gonna take a few days but arrived in 24 hours, and you have a all round great shopping experience.
- Mark
- 1 Review
Good service
Had a couple of issues, gave hennie a call and issues were sorted out without any fuss, good service..
- David
- 2 Reviews
Great products, good prices, fast delivery - no problems here
Re-stocking the item I was waiting for took a lot longer than the itemised re-stocking period. However, once it was in and I made the purchase, everything was great, with, if anything, too many e-mails to tell me what was happening with my order. Great products
- Mr Habgood
- 1 Review
Probably the most efficient mail order company in The World
If you are looking for essentials for the outdoors visit Heinnie Haynes fantastic selection and the most efficient delivery service you will ever come across. Have used them for many years and always amaze with speed of delivery and level of Customer Service.
- Mr Hodgson
- 1 Review
Superfast service and it's FREE
All items as described
All items quality Makes
All items great value
Spend over £30 and it's free P&P
- Jon
- 2 Reviews
Incredibly quick
It's as if they know of some method of gaming the postal system to send things super fast. I don't know how they do it.
- Mr Christiansen
- 1 Review
Man kan stole på Heinnie.
Heinnie forstår at levere varen. Og de er hurtige. Man får megen information i form af emails, og det er godt nok.
Jeg tør roligt anbefale firmaet.
- Mr Zhang
- 1 Review
very quick even the price is not the best
if you can provide a better price, I think you are unbeatable in the whole UK market
- Mr Aggelopoulos
- 1 Review
Just perfect buy. Fast and very reliable.
I ve used the fast delivery (2 days inside EU)
I plaxed my order at 12:30 GMT and the next morning before 13:00 GMT i had my order been delivered to Greece.
Thanks a lot Heinnie Haynes for your proffesional delivery
- Mr O'Dwyer
- 1 Review
fast despatch (same day) arrived promptly.
My first time using Heinnie and the rucksack arrived within 2 days. perfect service and informative website,
- Cameron Fraser
- 1 Review
Great service, recived frequent updates about my purchase and delivery was superb!
I would recommend heinnie Haynes to anyone who what's to buy some extremely cool gear. Their catalog is endless and new products are being added very day. It was easy to find out when the items I wanted would come back in stock via a quick inbox over at their Facebook page, they even recommended an alternative product! Excellent service I payed the extra for the speedy delivery and it came the next day:)
- Mr Flegg
- 1 Review
Brilliant as always!
Ive used heinnie haynes a number of times now and the service is always excellent. Items always delivered very quickly and in very good condition. I would highly recommend this company, and will definitely be using them again! B
- Mrs rebecca Rattray
- 1 Review
Awesomely Quick delivery, supa efficient
Couldn't wish for a better service. Was really surprised arrived next day after ordering, was after 4pm when ordered, well chuffed thank you.
- Rob M
- 1 Review
How purchasing should be.
Website was great to navigate,selecting my items easy due to the good descriptions provided the clear pricing and previous customers reviews on the product being constructive and informative,the basket being on view also made it easy to double check at a glance the contents.
Once my order was placed and confirmed I received a response to confirm my order and received further responses as to how my order was progressing which I might add was in good time and welcomed.
I received my order well packaged and all the goods in perfect condition.
Well done to all the team at Heinnie Haynes.
