Great choice and excellent service.
The knife arrived within two days and it was much better than I expected. The quality for the price is great. I wod recommend these any day.
My swiss army knife arrived and was very good, great seller.
This is the second purchase I have made and both times delivery has been very quick and the products of great quality. Superb range of goods offered at prices that represent excellent value for money.
I originally purchased on the strength of the previous reviews given and have not been disappointed. I would definitely buy from again and recommend HH to anyone!
I am a regular user of this company. The service has always been exceptional regardless of type of use, be it online or via the phone. They strive to meet the customers request, without fail, and I would not hesitate to recommend them. Excellent!
I ordered a couple of Maxpedition pouches from HH, this being the first time I have used HH. I paid a fiver to have them delivered the next day, and funnily enough, that's exactly what happened!! The courier company was UPS and I have no complaints whatsoever . The goods are as expected, so all in all I have no complaints and would/will buy from HH again.
Everything you can think of about online shopping, i.e. Costumer service, quick delivery, quality of goods and service, real people at the other end of the phone, you name it, are rolled into two words and that is Heinnie Haynes. Simply fantastic! Simply awesome.
Ordered one evening and it arrived the next day, couldn't believe it. As this was a Christmas present I am so pleased I have it, and now wrapped. The website was easy to use, I would order from Heinnie Haynes again.
Excellent service, upddates on order status and delivery. Without a doubt the best service online and the fastest international (to Thailand) delivery I have ever experienced. I would not hesitate recommending Heinnie Haynes to anyone.
The product is great but the service is out of this world. I have been buying from Heinnie for a number of years and to put it simply, Heinnie should be the blue print of customer service.
The last item I purchased was a pen. As usual it arrived very quickly and was as described. I have bought quite a few items in the past, every time the story is the same. The one time I had a problem (which was really my fault) when I called Heinnie I got through to a real human straight away and problem solved. I can't rate thhis company highly enough.
Overall a very good service from Heinnie Haynes would be happy to use again and tell friends to use. One piece of constructive criticism is that the user interface could be improve for browsing products, for example when browsing flashlights I have to select each manufacture individually rather than seeing all flashlights simultaneously i.e. making it more difficult than is necessary to find a suitable product.
I have been using Heinnie Haynes nor for many years and always find the service and range of goods to be top quality. This time I ordered several items and was really please to get them so quickly.
I often just visit the site to browse the many sections to see what is new and occasionally I buy something. This is always an easy task made simple by the excellent layout of the site.
I wish the team at HH all the best for Christmas and the New year.
Heinnie Haynes has Set the gold standard of every aspect of customer service I have personally ordered a good few items from them and they have continuously give extremely high service every time also I've had a few showroom visits and purchases and spoken to the very knowledgeable and passionate staff .
I've Recommend Heinnie Haynes to many friends and not one of them has been disappointed . Also the website is very easy to navigate and has a handy compair feature the website if full to the Brim with product information on each item which in its self enables the browser/buyers to make an extremely informed decision as to what will best suit their needs and from experience an emailed question to them is met with a reply from Heinnies staff who are more than willing to answer your query.
Needed a birthday present by the weekend, want in when it was delivered the first time but got an email and a 2nd attempt date - good comms all the way thru the order process. Will find out how good the knife kit is when my dad makes it!
I have ordered several items and each one has been delivered quickly and arrived in excellent condition. The communication has always been first-class. I cannot comment on after-sales service or returns, because I have always been fully satisfied with the items received.
Would highly recommend to anyone.
I've been making purchases from HH for years now and their service is top notch every single time. Even if I find an item cheaper elsewhere I still purchase it from HH as you can rest assured you'll receive the item within the next two days, even on standard delivery. (Anyone's guess how they do it but who cares!)
Excellent company. All other companies in the UK can take a page from their book. Nuff said.
and this company has pryor preperation and planning in spades , i have been purchasing different items from here for a couple of years now and have been very satisfied with all my purchases , i would recommend them to anyone that asks
Order delivered promptly, kept informed and given a tracking number very fast. Product arrived in immaculate condition, exactly as described and at a cracking price. I'll be back again and again.
I don't know if HH are entering their staff into some kind of experimental drug trials but whatever they do its working! Ever been informed your order has been despatched FOURTEEN MINUTES after ordering? No? Then give this site a go! I still find it hard to believe they can beat such huge companies (let's say take for example the global giant that begins with an 'A' and ends in 'mazon') hands down in price and increasingly so in delivery times too. Having a rare problem with your order? Can't make a decision? Then drop them an email and get a reply from a real employee with a name (not automated replies or cut and paste jobs linking you to FAQ's ) so sweet you'll be sure its fattening. After the aforementioned global giant letting me down on more than a few orders its nice to find a friendly, helpful, reliable and stress-free alternative to take my money from me.
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