HH have some very interesting top quality products that are competitively priced. Some are hard to find elsewhere. So far I have had next day delivery and the items are well packed. On that performance I would definitely recommend them.
I placed my order on 17 November online and received the goods in Hungary on 22 November at lunchtime. The packaging was careful, the goods matched their descriptions and I was adequately informed by Heinnie staff about the ones that had to be put onto back-order. This was not my first time shopping at Heinnie and definitely not my last. Flawless online shopping experience, highly recommended.
Heinnie Haynes delivers what I consider to be the best customer service in today's market. Delivery is the fastest you can get (at standard rate !) and despite being a big business they are easy to talk to. Should there be any problem, you can trust them to handle it like gentlemen and in the shortest time.
I have been a Heinie customer for several years and have found them to be the most reliable place to buy. Delivery is always very fast and products as advertised. I have only ever once had occasion to return an item and that was due to my failing to read the description properly - my refund mas made immediately the goods were received back = no questions asked. Excellent
Ordered stuff on Friday. Delivered at my work address as requested on Monday. Stuff was packed with care and I was kept informed of progress at all times.
Truly excellent service and delivery. I never pay extra for expedited delivery and, as experience has proven, that has paid off. The goods always seem to arrive the next workind day after despatch has been confirmed which, consistently, is always the same or next working day after order confirmation. Obviously a great selection too and very prompt and informative communication. A pleasure to purchase from.
I have bought several items from Heinnie's before and have always been more than happy with the service. The web site is clear, stocking a good range of products and the deliveries have been quick. More than happy to recommend this site.
Ordered two products the same, first one arrived the very next morning despite using regular delivery. Both products came well packaged, sealed against moisture and as they were gift items was important that the original boxes were in flawless order as were the contents. Spot on, highly recommended and will be doing business with this company again.
Can't find a fault with the customer service, order was dispatched straight away, meant to be 2-3 day delivery but arrived next day to Northern Ireland. Products arrived in good condition as per my order. Quality goods, get what you pay for ( buy cheap buy twice!).
I have bought from site in the past with confidence of a secure service. Any product problem was resolved speedily to my satisfaction. Good range of quality goods and gift ideas.
I ordered a S&W tool off the site after reading some good reviews and recommendations, and I am very impressed.
After placing my order I was given a very detailed invoice(good for keeping records), and a confirmation email. I was treated to several more emails over the next couple of days detailing the progress of my order.
When it arrived it was securely packaged, with no damage to the item.
Overall 10/10 will definitely use again.
I would never hesitate to recommend Heinnie Haynes. I have used them for a number of years and have always had excellent service with an amazing choice of knives!
A very satisfied customer
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