I ordered goods from Cotton Traders who use Hermes. Delivery was marked as no access unmade road despite the fact that the world and his wife deliver here with no issues. Eventually UPS took over and delivered Cotton Traders promised no more problems. Next order exactly the same problem today Area Manger sent to deliver she drove up and down the road still has not delivered my parcel. Absolutely appalling lack of service that Cotton Traders has failed to resolve will never use any company that delivers via Hermes again !