Hertz reviewed by

Elbridge, US

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Worst Car Rental Company In America!!!

If you're ever even entertaining the idea of renting a car from Hertz, I recommend without any reservations that you change your mind immediately!! If they treat you like they did me ( And I don't believe I'm an exception. ), they will give you the worst possible car for the conditions under which you'll be driving, they won't want to hear the truth when and if they call and ask you if you like your car, they'll tell you repeatedly that they'll "Get right back to you" when you're talking to them and then never call you back, when and if you do get to talk to them about your dislike of the car they gave you, they'll be snotty and snippy, and last, but certainly not least, they'll give you the most cursory introduction to the car they're "lending" you ( I had to look on the Internet to find out how to open the gas tank cover. ). In short, I wouldn't recommend this car rental company to my worst enemy. They are the absolute worst company in terms of customer service and vehicles I've ever known.

The one I used was located on Burnett Ave. in Syracuse, NY. The Manager's name is Rachel. To avoid using a stronger expletive, let me just say she is a Grade A Witch who obviously cares nothing about pleasing her customers. Also, she seems to have a strong aversion to hearing and telling the truth. Finally, to avoid receiving a negative review she will not send you a receipt and survey if she knows you're unhappy with her. It was only by chance that I stumbled across this opportunity to express my views about her, her co-workers, and her lousy company.

WHATEVER YOU DO, DON'T USE HERTZ. YOU WILL BE SORRY IF YOU DO!!!!!!!
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