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Reply from The Home & Garden Centre

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The Home & Garden Centre reviews

Good
8.6 out of 10

10 Trustpilot review(s)
Most recent review
Review company
  • Reviews (10)
HGC

Review by confirmed purchaser

Fantastic Christmas present

I purchased a bird house for my husband's Christmas present. It arrived promptly with no fuss. It is really beautiful. A great hit. Thank you.

Review by confirmed purchaser

Excellent, fast efficient service - Well done HGC

Having placed my order, I received a quick acknowledgement. The people at HGC were extremely friendly, helpful, and efficient.
Goods were delivered promptly and in good condition.
Having ordered Bird houses, feeding tables, and fountains I was surprised that they all arrived together.
Will certainly buy through them again.

Reply from HGC

Thank you for your kind review Freda. Glad you liked the products
HGC

Review by confirmed purchaser

Fantastic service and product

I was very pleased with the bird house I have bought and the speedy delivery as well as excellent customer service.

Reply from HGC

Thank you for your very kind review Cheryl.
HGC

Review by confirmed purchaser

Fantastic Service from start to finish.

Bought a bird house and a bird feeder. They are both very good quality and really different, fabulous Christmas presents. Couldn't get my payment to go through but HRG sent me an email and I telephoned and everything went ahead from there. Received in the post a couple of days later. Really pleased with the products and especially the service. Well done HGC.

Reply from HGC

Suzanne, Thank you for your kind review and we are glad we were able to resolve your ordering issues.
HGC

Review by confirmed purchaser

Very helpful but hard to get hold of.

I needed to order a large quantity of some birdhouses, it was very difficult to get some one on the phone, but once we did they were extremely helpfull informative and I am very happy with our service from HGC.

HGC

Review by confirmed purchaser

Fast efficient service

A very useful product which will save me time and money.

Reply from HGC

Thank you for your review Alan. Glad we were able to help.

Review by confirmed purchaser

excellent service!

Didnt have the size product I had ordered, but they phoned me inmeditely and offered me the next size up at the same price! and then it was delivered the next day. Excellent service!

HGC

Review by confirmed purchaser

Brilliant customer service - friendly and helpful

I thought I had purchased a picnic basket from HGC, and contacted them because a wine glass was broken. It turned out I had actually purchased from Amazon, who were then out of stock for a replacement. So I ordered one from HGC - the man I dealt with was friendly, and very helpful; knowing that time was of the essence, he rang me to assure me that the new basket was on its way; and even persuaded the manufacturer to include some contents which had been in the original item but were not usually available from HGC. Five stars are not enough to rate the service I received - should be ten!

Reply from HGC

Thank you for your kind review Jill. Glad we were able to help.
HGC

Excellent Service

Fast response time to enquiries.
Goods arrived when expected and as expected.
Thanks

HGC

Review by confirmed purchaser

Very good service. Easy and fast

Was easy to navigate through the site and when we chose our item it was delivered with in 2 weeks. The curtesy call was very helpful from the driver also.

Reply from HGC

Thank you for your kind review Nathaniel