Reply from Hifiheadphones
[REPLY]
- Reviews (1,187)
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- Andy Jones
- 2 Reviews
Great products, great service!
I have used Hifiheadphones several times and every time I have received excellent service. The products I purchased have been top quality for the moneis paid. The only reason I have to purchase new phones is because I lose them regularly !!
- Luis Ferreira
- Lisbon, GB
- 1 Review
Perfect.Very fast delivery. Nice contact. Highly recommended
Perfect.Very fast delivery. Nice contact. Highly recommended
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- Domas Kucinskas
- 1 Review
superb!
Superb customer service, they helped me, with some delivering issues in the matter of seconds. Superb products quality. Best place to buy quality products for bargain prices.
Thank You!
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- David Jackson
- Liverpool, GB
- 1 Review
Excellent service: Fast, efficient, and excellent price.
The website was very easy to use, being intuitive and not too fancy (give me function over form every time). Ordering was simple, and the goods arrived fast. I'll use them for my next pair of 'phones.
- Tim
- 3 Reviews
As good as it gets online
Fast delivery, friendly staff who know their products well and respond quickly to queries. Recommended unreservedly.
- peter goodwin
- 2 Reviews
Excellence all-round
Goods arrived very quickly. E-mails kept informed of progress. Website very informative for someone who knew little about headphone types. Good range of choices.
- ian
- 2 Reviews
SENNHEISER RS 110
exellent sales and order tracking, product said it had a wireless range of 100m but my SENNHEISER RS 110 lost signal at about 20m, but it is not really a problem.
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- Cezar Felippe
- Curitiba, GB
- 1 Review
Excellent service and broad stock
I am impressed by the service provided by Hifiheadphones and definitely recommend it.
- Jim
- 2 Reviews
Unbeatable service.
Received my headphone amp the following day of order despite extreme weather conditions at this time. Truly pleasurable purchasing experience which would be very difficult to improve upon.
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- Alex O'Neil
- 1 Review
great interconnect
Delivery was rapid. The quality of the Grado connect was audibly awesome. It just brought a big smile to my face, listening to the detail in the music. The price was great. (which part of "perfect" do you not understand?)
:)
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- Bea Hughes
- Mitcham, GB
- 1 Review
Fantastic service!
After having a very bad experience with another company, I was so relieved to be treated so well. The headphones are great too, I'd recommend using this company to family & friends!
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- Daniele Leoni
- Rome, GB
- 1 Review
Awesome!
hifiheadphones.co.uk is a perfect and very safe online shop.
Very fast shipment (Italy), great price and and an excellent customer service!
- Sarah Squires
- 2 Reviews
Can't fault a thing
Everything was perfect. Competitive price, next day delivery at super-busy Christmas period, notification of shipping and even a lovely little surprise gift with the order. I know where I'll be going to buy headphones in the future...
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- Jim Wilkinson
- 1 Review
Excellent all round!
I bought from this company due to the good reviews it received and decent prices.
There are countless fake in ear headphones going around (as you can see on eBay) and I wanted to make sure I received the genuine ones.
From the moment I logged on to their website I felt that this company was the one to trust and proceeded on to purchase my soundmagic e10's and comply t400 tips. From start to finish, everything has been exceptionally good and would definitely recommend them to others
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- Thomas Juul
- Brande, DK
- 6 Reviews
Great aftersale service
After returning a faulty set of headphones twice - no questions asked, the offered me to upgrade for a small amount. And they know what they are talking about!
They answer your e-mails fast and the support you get is first hand and fast.
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- Colin Fletcher
- 4 Reviews
- KSlaney
- 1 Review
Fantastic
Was confused as to what headphones I needed for my new iphone so google'd, then found the forum, did some reading, read some reviews, chose the db logic EP200V. Got confirmation and delivery next day and the sound quality left me blissed out on the sofa for 30 minutes wondering how I'd ever gotten on with cheap earbuds before given the beautiful rich sound now coming from my lovely new buds. I could not be happier with this company.
- Mr Stephen Whiterod
- 2 Reviews
Great Service and Great Headphones
Ordered Beyerdynamic DT880's arrived next day and sound great will order from these guys again.
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- Marian Zmuda
- 1 Review
Fast, Friendly, and Fabulous!!
I ordered a Grado headphone case for my husband's new 80i headphones. Even though these headphones were made in the US I was unable to get a case here. While doing an online search I came across Hifiheadphones positive reviews. I could not have been more pleased with the ordering process, the order updates, and the fast shipping (I had my order within a week). The lollipop was a nice touch!
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- Alexander Kells
- 4 Reviews
Excellent Service & Product Range
Highly recommended for fast and efficient order processing and delivery, and a great range!
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- Benjamin K Janneh
- Gloucester, GB
- 1 Review
Great Service, highly recommended
Thanks for a great service: Efficient communication, quick delivery. Very happy with my purchase. Ordered the Audio Technica WS55i headphones.
- David MacAuslan
- 2 Reviews
Perfect service
Their service really is second to none. Very friendly and efficient. And to top it all, I got a lollipop with my earphones!
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- John Pike
- London, GB
- 1 Review
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- Dan
- London, GB
- 3 Reviews
amazing customer service
Had a pair of headphones that developed a fault - my credit note was processed immediately and a new pair despatched the same day. Best customer service I've experienced in years
- J Apaloo
- 2 Reviews
Highly recommended!
I spoke to customer services who were very helpful in suggesting the right amplifier for my needs. It was then dispatched and I received it the following day as I required it before I left for holiday. Very positive experience and wouldn't hesitate to use again and or recommend.
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- Vitor Jose Allen Monteiro
- Bath, GB
- 1 Review
Great service and offers
Ordered my headphone in the busy period just before Christmas and it was still delivered within a few days. The web site gives excellent advice and details for each headphone, no need to search the internet for reviews. And then there's the offers that come with the product... Would definitively recommend to any friend ;)
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- Richard Hanley
- 2 Reviews
Fantastic - The way online shopping should be
I've now bought from Hifi Headphones three times and I can safely say its the only place I would buy headphones. The reviews give you enough info to make a decision without baffling you with techno speak. The communication is excellent, you always know what's happening with your order, and the speed of service is brilliant. All round I would say this is one of my favourite companies to deal with online.
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- Craig Booth
- Eastbourne, GB
- 2 Reviews
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- Luca Bonasera
- Settimo Torinese, GB
- 1 Review
Well done!
The headphone was arrive in Italy after only 6 day! .. Now I can hear my music perfectly. I would recommend HifiHeadphones to anyone.
Well done hifiheadphone staff !! And thanks for chupa chups.. xD
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- Larisa Wood
- Tonbridge, GB
- 1 Review
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- Kris Watson
- London, GB
- 1 Review
HiFiHeadphones does it again
This company amazes me. They put customer satisfaction at the heart of what they do. I just received a replacement pair of IEM's after contacting John in customer service to ask his advice about discomfort I was experiencing with a pair of 'phones that I had bought seven weeks previously. Having established that tips would not solve the problem John was happy to exchange my original purchase for an alternative of my choice. (after seven weeks!)
Both 'phones were £150. There can have been very little profit in the transaction but that did not seem to be an issue. I am very impressed.
- June Stevens
- Hadleigh, US
- 1 Review
Hifiheadphones make me heady
My experience with Hifi headphones has been out of this world. there customer service is second to none. Even though my guarantee had run out they did everything they could to rectify my problem. I wish all companies had their attitude. I wish them all the luck in the world and they deserve to be very successful and rich - I hope. Thank you once again Hifi Headphones.
- Tautvydas Misiunas
- 1 Review
Great and helpful service. Fast too!
Had a problem with the address being wrong, called them up and they fixed it up. Got the delivery next day!
- Paul Hammond
- 2 Reviews
Impressive experience
This company seems to be excellent in all respects. i'm very grateful for the ease of ordering, the speed of dispatch (within a few hours), and the quality of product supplied. Though I'm delighted with the headphones, I get the impression that, if there were a problem, help would be instantly available.
Thanks very much.
P.H.
- Alan
- 2 Reviews
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- Scott Baldwin
- Nottingham, GB
- 1 Review
Best price on the internet...
Best price I could find on the internet, ordered at midday, arrived the next day.
What more could you ask for?
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- Rob Greenhalgh
- Bolton, GB
- 1 Review
Fast, trouble-free service
I would highly recommend Hifiheadphones to anybody wanting to purchase headphones. They appear to be a reputable seller, and they do not sell fake merchandise.
- Stephen
- 6 Reviews
Excellent Customer Service...
...and with the National Audio Show 'discount voucher', price competitive too!
This is my only reservation about this on-line store, preventing me from giving them an unbridled 5-star review: prices tend towards SRP/RRP.
For cheaper products, this wouldn't be too much of a problem if it weren't for the postal charges; however, at higher price points, there tend to be deals to be had elsewhere, which is a pity.
Shaun the founder/owner is superb and runs an informed and responsive set-up; they just need to tweak their prices at times.
Recommended.
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- Oswaldo Martinez
- Weston, GB
- 1 Review
Excellent service & fast shipping. Highly recommended!!!
I am a customer from Florida, USA, and I must say I am extremely impressed with Hifiheadphones. I ordered two Grado carrying cases and I could not believe how quickly they got to my door from across the pond. They must have shipped them on the same day they received my online order Bravo Hifiheaphones! You will be hearing from me again!
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- Joe Sheldrick
- Bristol, GB
- 1 Review
Very good service
Very quick payment and good service.
I ordered the wrong item so I send it back and it got replaced quickly.
Emails were replayed too fast.
