Excellent service all round. Very informative website that helped me to decide which headphones would be the right ones for me. I do a lot of jogging but wanted a headset that I could use both with and without ear clips. I plumped for the SoundMagic E30 in ear headphones. I placed my order about 10am on a Friday, received a very light-hearted and fun email to say they had been despatched at 2pm and received them (and a free lolly) at 9.30am on Saturday morning, just in time for my run! They are great headphones and with three sizes of ear cones, and detachable round ear clips, I have been able to get a perfect fit. I would highly recommend this website to anyone.