I would definetley use Hifiheadphones again. They have a great range of products competetively priced and super fast delivery.
was after a bluetooth headphone for my son's 6th birthday . Great understanding of products and a good recommendation given. I am very fussy as a professional sound mixer!
Great product bought and it arrived with a chubba chops lollipop inside too - which made Matthew's day even more impressive.
Highly recommend buying from this shop.
I got the product I wanted at a very good price with quick delivery.
I'd be happy to use them again but I only have two ears and one pair of headphones is enough for now, but in the future, I will definitely check with them before ordering elsewhere.
Glad i bort these headfones from hifiheadfones.com. Great commz n ultra fast delivery. Soundmagics r generally brilliant in all aspects. Great budget headfones. Highly reccomended. Mite even buy the e30's for when running in the morning. One fing i wud advise is buying a set of comply ear buds with ur order. They enhance the sound quality buy at least 25% in my opnion. Proper comfy, which is needed when travelin on the train to and from work. All n all ...glad i chose these headfones and cudnt of asked for better service.
Exemplary Transaction.Amazing Item.Excellent Shipping and Communication.★★★★★
I ordered replacement headphone tips for my Klipsch earphones. As one of only 2 authorised retailers which have online stores I quickly ordered with them. Sure enough 10minutes later I had a email confirming my order had been dispatched. It arrived the next day before 9am with a lollipop thrown in too. I liked that touch. Would definitely recommend!
1st time I've used them but not the last. Nice, easy to use, web site. Amazing delivery - ordered nearly midnight on Tuesday arrived a 09:30 Thursday. Lots of friendly e-mails in between to keep me informed - and a Lolly !!
The ear buds are amazing - a quantum leap in quality from my previous ones - I'm hearing things on my favourite Albums that I never knew existed.
Sound insulation is incredible. Since purchase I've been on two of my daily 5.5 mile walks and the ONLY external sound I've heard was when an Ambulance in full flight passed me a few feet away and I just heard a vague whisper of its sirens/two tones.
In summary a great product and a great Company. I will not go anywhere else when I next need to update any of my equipement.
Excellent product, chosen with the help of the extensive reviews shown on the site and proven to be every bit as good as they had been touted to be. Fantastic service from HiFi Headphones with regular communication to keep me updated with the order status and a very prompt delivery. Highly recommended.
The product - I ordered a PFE 122. Will recommend it to anyone who likes to listen to good vocals, high clarity in mid and upper ranges. Very very comfortable earphone. You forget that you have something in your ear!
Customer service - With such a pleasing customer service experience, I have no hesitation in recommending HifiHeadphones.co.uk for all your music needs!
The product I ordered turned out not to work as expected but HiFi Headphones allowed me to return it, checked the product to try to make it work and when they were unable to solve the problem for my situation, gave me a refund. Sorry this product didn't work out, but I would definitely buy from them again.
I have purchased from Hifi Headphones on several occasions - both headphones and headphone amplifiers. The customer service is second to none, the communication is first class, delivery is prompt and items are well packaged. The best on line headphone store by a country mile.
The site says it all as does the user reviews. The customer service is great. As someone who supports clients I believe in great customer focus - these guys are after my own heart with the way they conduct their business - they deserve to be successful. They charge for P&P but a small price bearing in mind that my last two purchases arrived within two days of ordering.
not only are hifiheadphones competitive on price, their friendly and efficient service is unrivalled by any other company I've used. I would have been happy to pay more for my Beyer T1 headphones, just for the peace mind that I get when using these guys. thoroughly recommended.
I never comment about or rate service because it should be given as standard. But this was different. Big time.
I've never had any on-line service to match this. Excellent website, easy ordering, everything so natural. The communication about every step that your order goes through,the speed of delivery, the general attitude of the site... makes the whole process so perfect. Unfortunately, you only need a couple of sets of headphones - I'd love to buy from this site on a daily basis.
I used HifiHeadphones as SoundMagic has then as the only authorised dealer within the UK. I found their website easy to navigate and use. The prices were very competitive including delivery charges. The item I ordered was exactly as described and delivered very quickly. All the way through my order process the communication was great letting me know the order was received, processed and even sent for delivery.
I only asked a few questions on the forum. These were enthusiastically and quickly answered giving me precise suggestions. The forums are very active. The people using them are posting more savvy and constructive comments than the usual type of comments you get in forums.
I took a while to make my decision. Whilst I did find the 50ohm version elsewhere a bit cheaper hifiheadphones offered more choice - for example 2 versions (or more) to choose from of the DT-770s, stocking the 250ohm version which I was after.
When I made the purchase the delivery came quickly, despite the fact I made the order during the jubilee bank holiday weekend.
- Oh and I'll also get some replacement parts for my sennheiser headphones from here when they get too battered.
I'll keep things simple. Excellent range of items, not the most expensive prices, quick delivery, excellent communication (email updates every day on the progress of your order). If I ever order something audio related again, I'm coming back to these guys!
Found HiFiHeadphones whilst searching for some new earphones for my iPhone.
The site is really informative with some good categorisation, including a top ten best headphones.
My order was dispatched on time and I'm very happy with the Sound Magic earphones I bought.
I only wanted a pair of foam pads for a very old pair of Headphones. Not surprisingly, these were not listed on their web-site, but an email query was speedily answered to the effect that these could be specially ordered, but could take a couple of weeks.
In fact they were delivered 10 days later, complete with lollipop - a very nice touch.
In another 10 yeras or so I'll need some more!
How refreshing to receive such excellent service, especially for such a small order.
As my hearing is not what it was (and one ear is worse than the other),
I came to realise that using headphones in my home cinema room may be beneficial. I checked the reviews of most models in my price range, selected the model designed for my specific need and ordered it. It arrived within one day, was easy to install and works perfectly.
HiFi Headphones were one of a very small number of companies that sold what I needed. They werent the cheapest but on further investigation the other sites had bad reviews about stocking "knock offs". No such comments were found about HiFi H. I went with my gut and paid a little extra for the reassurance. Sure enough, I wasn't disappointed. The original brand cable for my headphones came within 24 hours, securely packaged and with a lollipop. Cute.
I'd recommend them to anyone in a heartbeat and will certainly be using them again.
This was my first time using HiFi Headphones and I have been happy with every part of the process. My headphones arrived well packaged and on time. They sent regular email updates with information on the status of my order and offered assistance if needed. I will definitely return for my next headphone purchase. Highly recommended.
To reply as a company, please log in to your business account.