I spoke to customer services who were very helpful in suggesting the right amplifier for my needs. It was then dispatched and I received it the following day as I required it before I left for holiday. Very positive experience and wouldn't hesitate to use again and or recommend.
Ordered my headphone in the busy period just before Christmas and it was still delivered within a few days. The web site gives excellent advice and details for each headphone, no need to search the internet for reviews. And then there's the offers that come with the product... Would definitively recommend to any friend ;)
I've now bought from Hifi Headphones three times and I can safely say its the only place I would buy headphones. The reviews give you enough info to make a decision without baffling you with techno speak. The communication is excellent, you always know what's happening with your order, and the speed of service is brilliant. All round I would say this is one of my favourite companies to deal with online.
This company amazes me. They put customer satisfaction at the heart of what they do. I just received a replacement pair of IEM's after contacting John in customer service to ask his advice about discomfort I was experiencing with a pair of 'phones that I had bought seven weeks previously. Having established that tips would not solve the problem John was happy to exchange my original purchase for an alternative of my choice. (after seven weeks!)
Both 'phones were £150. There can have been very little profit in the transaction but that did not seem to be an issue. I am very impressed.
My experience with Hifi headphones has been out of this world. there customer service is second to none. Even though my guarantee had run out they did everything they could to rectify my problem. I wish all companies had their attitude. I wish them all the luck in the world and they deserve to be very successful and rich - I hope. Thank you once again Hifi Headphones.
This company seems to be excellent in all respects. i'm very grateful for the ease of ordering, the speed of dispatch (within a few hours), and the quality of product supplied. Though I'm delighted with the headphones, I get the impression that, if there were a problem, help would be instantly available.
Thanks very much.
...and with the National Audio Show 'discount voucher', price competitive too!
This is my only reservation about this on-line store, preventing me from giving them an unbridled 5-star review: prices tend towards SRP/RRP.
For cheaper products, this wouldn't be too much of a problem if it weren't for the postal charges; however, at higher price points, there tend to be deals to be had elsewhere, which is a pity.
Shaun the founder/owner is superb and runs an informed and responsive set-up; they just need to tweak their prices at times.
I am a customer from Florida, USA, and I must say I am extremely impressed with Hifiheadphones. I ordered two Grado carrying cases and I could not believe how quickly they got to my door from across the pond. They must have shipped them on the same day they received my online order Bravo Hifiheaphones! You will be hearing from me again!
I would definetley use Hifiheadphones again. They have a great range of products competetively priced and super fast delivery.
was after a bluetooth headphone for my son's 6th birthday . Great understanding of products and a good recommendation given. I am very fussy as a professional sound mixer!
Great product bought and it arrived with a chubba chops lollipop inside too - which made Matthew's day even more impressive.
Highly recommend buying from this shop.
I got the product I wanted at a very good price with quick delivery.
I'd be happy to use them again but I only have two ears and one pair of headphones is enough for now, but in the future, I will definitely check with them before ordering elsewhere.
Glad i bort these headfones from hifiheadfones.com. Great commz n ultra fast delivery. Soundmagics r generally brilliant in all aspects. Great budget headfones. Highly reccomended. Mite even buy the e30's for when running in the morning. One fing i wud advise is buying a set of comply ear buds with ur order. They enhance the sound quality buy at least 25% in my opnion. Proper comfy, which is needed when travelin on the train to and from work. All n all ...glad i chose these headfones and cudnt of asked for better service.
Exemplary Transaction.Amazing Item.Excellent Shipping and Communication.★★★★★
I ordered replacement headphone tips for my Klipsch earphones. As one of only 2 authorised retailers which have online stores I quickly ordered with them. Sure enough 10minutes later I had a email confirming my order had been dispatched. It arrived the next day before 9am with a lollipop thrown in too. I liked that touch. Would definitely recommend!
1st time I've used them but not the last. Nice, easy to use, web site. Amazing delivery - ordered nearly midnight on Tuesday arrived a 09:30 Thursday. Lots of friendly e-mails in between to keep me informed - and a Lolly !!
The ear buds are amazing - a quantum leap in quality from my previous ones - I'm hearing things on my favourite Albums that I never knew existed.
Sound insulation is incredible. Since purchase I've been on two of my daily 5.5 mile walks and the ONLY external sound I've heard was when an Ambulance in full flight passed me a few feet away and I just heard a vague whisper of its sirens/two tones.
In summary a great product and a great Company. I will not go anywhere else when I next need to update any of my equipement.
Excellent product, chosen with the help of the extensive reviews shown on the site and proven to be every bit as good as they had been touted to be. Fantastic service from HiFi Headphones with regular communication to keep me updated with the order status and a very prompt delivery. Highly recommended.
The product - I ordered a PFE 122. Will recommend it to anyone who likes to listen to good vocals, high clarity in mid and upper ranges. Very very comfortable earphone. You forget that you have something in your ear!
Customer service - With such a pleasing customer service experience, I have no hesitation in recommending HifiHeadphones.co.uk for all your music needs!
The product I ordered turned out not to work as expected but HiFi Headphones allowed me to return it, checked the product to try to make it work and when they were unable to solve the problem for my situation, gave me a refund. Sorry this product didn't work out, but I would definitely buy from them again.
I have purchased from Hifi Headphones on several occasions - both headphones and headphone amplifiers. The customer service is second to none, the communication is first class, delivery is prompt and items are well packaged. The best on line headphone store by a country mile.
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