I can't rate them highly enough. Their website is good & easy to use, the transfer of funds to them & their acknowledgement of receipt was very quick. From the moment of buying currency on-line to having the funds in my account in France took less than 24 hours. Great service.
You know exactly what you're going to get, it can't be any easier to use, and although they quote 1 - 4 days for the funds to arrive, in my case they have always been there the next working day.........saves time, effort & aggravation
I have used HIFX twice now in the last 10 years, once to buy a Property and again recently to sell it. Their Consultant was superb on both occasions. It was as easy as buying a newspaper locally. The exchange rates are excellent and unlike Banks HIFX do not "rip you off". I would not use anyone else.
I have used hi fix on a few occasions I am pleased to say you always get a good rate and it is so easy to follow the online instructions I have saved money with this way of transferring money and will continue doing so. Thanks Hi Fix
Hifx have been consistently good. They give great customer service, are proactive, efficient and competitive. The website is very clear and easy to navigate, and I have found them excellent to use for all my foreign transactions, both in the UK and Australia. I will continue to use them ongoing, and have no hesitation in recommending to others. Certainly much better than using your bank!
Making a payment with HiFX is more complex than making it through my bank because I have to set up the payment with HiFX and then transfer the funds to HiFX from my bank.
The second part would be completely painless if the payment reference I use to pay HiFX was fixed (like my HiFX account number or username) but it changes for each transaction and at my bank changing the reference is like setting up the payee again. If the reference was fixed I could make the transfer to HiFX using my phone in seconds without having to edit the payee on my PC and go through all the security that entails.
Quick, easy, secure and much cheaper than conventional services. My bank were making an international money transfer impossible, as they were demanding I go into a branch and fill out a form. I was abroad at the time and there were no branches in country! Also, I asked how much the transaction fees would be and how long it would take: £40 and up to five working days. I found HiFX on the internet through money supermarket, set up my account and transferred the money within 15 minutes. The transaction fee, £7 :) and the money was confirmed as received next day. I will certainly be using them again, frequently and would highly recommend HiFX.
I experienced problems logging on (my fault entitrely through memory loss on passwords) when I called the office they were very professional and stayed on the line talking me through each stage. I do transactions monthly and never had a problem in the past, the Agent offered a service I was not aware of (Monthly DD) but my circumstances change monthly and its not always the say value of exchange. However I was impressed with her knowledge