I have used HIFX for a few years now, the service is easy to use on line, fast and efficient. The confirmations of purchase are sent by email and are clear and concise. I have never had any problems and will continue to use this company.
All the staff were very helpful and efficient. They saved me money on the deposit of the cheque and transfer of funds by the opening of a local bank account. The transfer of the funds from euros to stirling was completed very quickly. I would definitely use them again for any future transfers. Overall I was very impressed with the service.
HiFX offers a reliable and friendly service, which enables the customer to retain control, when performing an international money transfer. The plain speaking and informative website, enables the customer to transact quickly, and provides enough information to instill confidence and security in the process, from start to finish.
Setting up a HiFX account takes a couple of minutes on-line. Once the account is set up, sending money in a different currency from one's bank account was as easy as paying a bill using on-line banking. Hassle free-hurrah!
I resent being skinned - the bank wanted to charge me £30 plus a rubbish exchange rate to change Euros from our Euro Account to our Sterling Account. Normally I would let it go as they have been very supportive in other ways. Not this time - not when the difference in one transaction was £852. I was at first dubious and suspicious - being by nature very conservative - but HiFX soon dispelled that. They have great customer service - proactive and helpful - not to mention patient. They even talked me through the first transaction - and boy did it go through quickly. Now I'm a happy bunny and the company is better off. Will I use them again? Damned right I will.
HiFX were offering a rate as good if not better than any of their competitors. I felt reasurred by the professionalism of the business and safe in the knowledge that help was only a phone call away. Not that I needed it
If you are wanting to transfer money abroad these are the guys to use. I used to use another company who have now gone out of business which is little wonder given the awful customer service I suffered in their hands. HiFX on the other hand,have only ever been friendly and helpful on the phone. I am made to feel like an important client when I'm sure the amounts that I am exchanging are relatively small in the grand scheme of things. The website and online systems are easy to navigate, which is just as well as I am a bit of a luddite. So if you want to exchange money get in touch with these guys. David
As I had collected monies from colleagues for a holiday and I had never sent a very large amount abroad before, so, after checking various comparison websites and HiFX coming up as no1 money transfer company, I took the plunge. It was so EASY. After the registration process, which took a few minutes ( I had to run around to find latest bill to scan and e-mail over), I had to wait a couple of weeks for cheques sent to me by my colleagues to clear. The transfer transaction, again was a doddle, and with the security of updates about the transfer it's made it a very simple but secure way of making sure monies get to the recipients on time. Well Done