HIGHLY RECOMMENDED, PROFESSIONAL, COURTEOUS, HELPFUL AND HONEST COMPANY
I’ve used HiFX once before for a reasonably ‘small’ money transaction. This time it was – for me – a large one, so I was a tad worried that it would all go to plan. So, I called HiFX, mainly to speak to someone rather than make the transaction online. The adviser I spoke to was extremely polite, and very knowledgeable, and due to the large amount of money involved, I was put through to an account manager. He advised me what I should do before going ahead and making a contract,and due to the amount involved it was best to agree a rate by telephone rather than online. So, after sorting out the nitty gritty of transfering a large amount of dollars from New Zealand to eventually end up in my UK bank account I made the contract with HiFX, and agreed a payment date for my funds. Well, everything happened quickly and smoothly and the agreed amount of GBP did end up in my UK bank account on the date promised with no additional charges to myself, all I had to do was make sure I paid HiFX on my agreed date too. The worst part was actually seeing all those dollars disappear from my account in New Zealand! The best part was that I received far more GBP than I would have if I had used my bank for the transfer and wasn’t charged for the procedure. Very professional company, and excellent customer service.
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