Reply from HiFX
[REPLY]
- Reviews (2,832)
- John M
- 1 Review
HIFX - So easy to use, no fuss plus good exchange rates - #1 for me
It may seem a bit daunting to exchange your money and even more so if large amounts are at stake .The Easy way is to set up an account early and and watch and follow the online guidance, it is so simple to use - you can ring HIFX to chat things over, a friendly team that can always help you with your transaction .When the time comes, just follow the guidance and it's all done within minutes with no fuss and confirmation emails sent to you within a minute or two - fantastic, will use time and time again .
- Bruce
- 1 Review
HiFX takes the mystery out of foreign currency transfers
The HiFX website makes it so easy to transfer money to my bank account in Spain. It remembers the account details so I don't have to, and can pay a fixed amount in Euros - or transfer the Euro value of a fixed amount in pounds. It also shows you the precise exchange rate you are getting
What more could you want.
- Miss Lee
- 2 Reviews
VERY EASY AND FAST SERVICE
I applied to get my funds transferred at 7pm UK time and it was in my foreign account by 8am Canadian the next morning, service very fast and easy to use, would use again
- Robert
- 1 Review
Big savings going Down Under
Brilliant start to our process of relocation to Australia. HiFX kept its promise and delivered our money in great time. So simple to use their system. Why did I ever go near the High Street Banks? Well I'm a happy camper having saved serious money.
If you are thinking of moving money register for the daily rate to your email...keeps you up to speed. Wish I had known about HiFX long ago.
- Julian
- 1 Review
- Chris
- 1 Review
- Martin
- 1 Review
Very Happy with service.
Second time Ive used the company, and all good so far! Money has just arrived in New Zealand only hours after being sent from here. Decent rate of exchange and easy transaction. Fees by receiving bank in New Zealand were a bit steep, but not your problem!.....All in all five star service cheers
- Lloyd
- 1 Review
competitive prices, eady to use, prompt service. class leading.
I have tried several competitors but none match up to Hifx. Good pricing, good competitive rates, easy to make repeated transactions. I set up a 12 month fixed rate series of payments. I strongly recommend using them
- Stephen
- 1 Review
Don't let the big banks take your money, use Hifx and keep it for yourself.
Very good service. Quick, easy, efficient and put extra money into my account and not
in the big banks pocket... I managed to get an exchange rate of 1.19 Euro to GBP when my bank was giving me 1.25 Euro to GBP..
Would recommend to anyone. Very clear and simple instructions, not difficult at all.
- Customer
- 2 Reviews
SUPERB IN EVEY WAY
BEST VALUE, SIMPLE ARRANGEMENT AND EXCELLENT COMMUNICATION.
WHY GO ANYWHERE ELSE.
- Thomas Parton
- 1 Review
EXCELLENT SERVICE DESPITE WELLS FARGO
I HAD EXCELLENT SERVICE FROM A WHOLE RANGE OF PEOPLE AT HiFX DESPITE THE PROBLEMS CAUSED BY WELLS FARGO WHO WOULD NOT RELEASE MY MONEY WHICH I WANTED TO REPATRIATE TO THE UK. THE STORY IS NOT OVER BUT I HAVE BEEN IMPRESSED WITH THE EFFORTS OF THE HiFX STAFF TO HELP ME
- Glenn Rowe
- 1 Review
HIFX is an easy, affordable option to transfer money abroad.
We have used HIFX to transfer money to our overseas account as well as paying bills to people abroad.
The site is so easy to use and follows a step by step process so you cant fail.
HIFX gives us peace of mind that the money will be transferred to the recipient without delay.
- Igor
- 1 Review
Great , quick and easy way to buy foreign currencies
Very easy transaction with no hassle. Competitive rates and quick results.
- Michael
- 1 Review
HIFX shows WHY I HATE BANKS
I used HIFX ten years ago when buying property in Spain and no one would believe the exchange rate they gave me then, and yesterday after selling my property the bank draft was no sooner in my hand when HIFX rang me and did the exchange for me there and then, great service,how it should be done ! Banks take note !!!
- Geraldine
- 1 Review
Very convenient and straight forward
I have been using HIFX now for roughly 4 years and find the service very easy to use and more convenient than going into a bank
- Michael
- 1 Review
Very impressive rates and excellent service. Far better than other firms I have seen.
I was impressed by HiFX attention to my needs and by the difference between their rates and those of their competitors
- S H
- 3 Reviews
Secure fast good rates
I have used HIFX for several years. They are fast. It's great being able to trade outside normal banking hours. I am very happy with the system they use. I would recommend them to others without reservation
- anne
- 2 Reviews
helpful, straightforward and I was so pleased with the rate I got.
All my phone calls were dealt with very efficiently and clearly and I found the online site easy to use.
I was very pleased with the exchange rate I got for my £-euros transaction.
The money arrived at its destination the next day without a hitch.
I will definitely use HiFX again.
- Paolo
- 1 Review
Super professional service in quick time too.
If you're looking to transfer funds or make payments abroad..with confidence & trust, then look no further..HIFX will help guide you , all the way..& keep you up to speed.
Excellent service.
- Anom
- 1 Review
Quick easy and simple way to transfer money
Hifix is a very simple to understand web site, it makes transferring money abroad easy for anyone. Their exchange rates are good and charges reasonable.
I always check my bank rates and thus far Hifx has always been better .
- Gerard
- 1 Review
Foreign exchange made easy
I woould certainly recommend HiFX for foreign currency purchase and transfer. I have been using them for 7 or 8 years now and never a glitch. Website is great - simple to use and very competitive rates.
- Valerie
- 1 Review
So easy to use good rates of exchange.
I first read about your service in the local free paper and decided to see for myself , we visited your office in Villamartin
to see if we could transfer money from the UK to Spain, the staff in the office were professional friendly and most helpful.
Natasha told us exactly what to do, and it could not have been easier. I would recommend anyone to try it.
- John - Rayleigh
- 2 Reviews
First rate speedy service
Really pleased with the professional and speedy service. Money transferred within 24 hours without any problems. I would use in the future and will recommend to others.
- Sylvia
- 1 Review
Very easy to use the website
Easy to use the website and they were really quick to notify me at each stage of the transaction.
- Diane
- 1 Review
Quick and easy
I am really impressed with the efficiency and the speed of your service. I went online to do an international transfer yesterday, arranged for the funds to be transfered to you and they arrived in my UK bank account today.
- Steve
- 1 Review
An excellent quick and easy service to use
I have just used HiFX for the first time, having used a number of currency transfer companies previously. I had been satisfied with them all but thought I would give HiFX a try. Now I have done so, I must say it seemed seemed to offer the easiest and best service of them all. It was easy to join abd easy to make the transfer. I did not even need to make a telephone call: it could all be done on line very quickly. I was surprised to find that I could even settle the account with HiFX by using a debit card which, for this relatively small amount, was more convenient than the alternative of a bank transfer that was offered. I shall certainly use the service again for both small and larger amounts - and use the bank transfer alternative for the larger amounts.
- Robb
- 1 Review
Too many things they "don't do", not bothered to mention on the website.
Tried to sign up for an account and somehow ended up with a personal instead of a business account.
- Found out that the money I sent them to xfer from the business account couldn't be used, since it wasn't from my personal account.
- Couldn't transfer money from a personal to a business account.
- Couldn't migrate from a personal account to a business account.
Went to set up a business account and
- was told I needed ID (which I did't need for the personal account).
- was told they don't do the currency I wanted in anything under £10,000 per transaction, on a business account.
- was told that if I wanted to move the money to myself, then transfer from my personal account, the limit wouldn't apply.
Oddly, I hadn't noticed until later, but the exchange rate was always $50 less than the XE.com rate (perhaps a mere coincidence, since I only checked it a dozen or so times over the span of several hours fluctuations).
In short, it was an absolute utter waste of time. The time I wasted, even at minimum wage would have more than offset me just using Paypal or our default bank transfer, so there was no savings to be had, even if I had managed to eventually transfer the money.
On the upside, the team did refund my original deposit, and although not exactly a laugh a minute, were not rude or mean. They conducted themselves professionally and expeditiously, and as well as their corporate policies would allow them (in my opinion).
I'm sure for personal transactions, this could be a possible way to go for many people.
- Phil
- 1 Review
Simple, fast and easy to use and good rates
Does what it says on the tin. Easy to use, fast funds transfer at good market rates.
- Christopher
- 1 Review
Simple and efficient
Cheaper at £9 than the £25 quoted by my bank. My payee was pleased to get the confirmation email from HiFX the same day that I arranged it although it took several days to appear in their bank a/c
- Stephen
- 1 Review
Would not use again.
Having made a number of payments to my beneficiary previously via the Post Office, I noticed that HiFX were offering a slightly better exchange rate. I was a little disappointed that on the sum of £2000 I was charged an additional £9 in fees, but I was probably going to be slightly better off nonetheless so I proceeded with the transaction. I was quoted the sum of $3077 US dollars as being the amount that would be credited to my beneficiary. However only $3057 US dollars were received. On contacting HiFX I was told that it was likely to be a charge made by one of the receiving banks. I have never incurred this charge previously when using the Post Office to transfer funds to the US. I was however, told that it was 'probably' Barclays in New York that made the charge. I would hope that had all my money disappeared I would be a little more informed than 'It has 'probably' been stolen'!!
On looking at HiFX's FAQs I notice that they say the receiving bank may make a charge but that they are unable to know this in advance or for how much this will be for. HiFX are able to say that it will not be refunded however! I would hope that a receiving bank would not charge considerably more than the $20 charged to me!! I may be new to the complex world of high finance, but would it not be possible to ask in advance? Wow! With thinking like that maybe there is a role for me in the banking world!!
- Robin Smith
- 1 Review
Efficient, user friendly process.
As above. Everyone should give it a try, if only to compare it with his/her bank.
- David
- 1 Review
Money out, Money in, Money there.....
First time I have used this company after being given the name from a friend, so I gave it a shot. Once I had registered with them the rest seemed to be relatively easy. I transferred the money from my bank which I set up on-line, within 2 hours it was with
HIFX, then a day or two later it was with the receiver ready to use. Simple!
- Peter
- 1 Review
Money transfers at the touch of a button
I have uased a few different money transfer companies and this is the easiest yet and not a bad rate either.
- Michael
- 1 Review
Quick and easy to use.
Glad to have heard about it - makes life simpler in an economic way.
- Brian
- 1 Review
HIFX gives you confidence to plan ahead.
In this day and age when Banks take every opportunity to take a little extra it is refreshing to get what it says on the tin.
Use HIFX if you want to transfer your pension on a regular basis and also have the confidence to plan you retirement with confidence.
I use it for major cash transfers and also to transfer my pension every few months.
I always know exactly how much is going to arrive in my current account.
- Paul
- 1 Review
HiFX are simple to use, safe and trustworthy; just what you need when you trust someone with your money.
I have been using HiFX since April 2012 when I sold up and moved to Canada. Their website is simple to use and is safe. It is simplicity itself to speak with an advisor should you wish. I transfer my UK pension on a monthly basis and achieve better exchange rates than I would through my bank.
I would highly recommend them.
- James Mortimer
- 1 Review
Even for an 'oldie', it was easy for first timer, once I had found them.
My problem was my own local bank and others that I called on. All I
Wanted was a little help and fair exchange rate to send 11K to Europe. Did my bank help ? NO.
Did HiFx help ? YES. Thomas was very clear and concise in his instruction and the rate was good on the day. I was several hundred Euros better off. GOOD ONE.
I needed to find a helpful business and have confidence in them online. Well I did and now I have. Thank you.
As Arnie said " I will be back" ........... Jim Mortimer
- Peter Marshall
- 1 Review
Simple to use, efficient in operation.
I have used HIFX for over ten years and have never had cause to be critical of the service provided. The changes to the system of operation for the transfer of money has proved to be simple, efficient and professional. Any personal contact with HIFX staff has been a pleasure, informed, competent and friendly. Why would I change?
- JP-B
- 2 Reviews
Rapido, easy to do business with, and it just works.
Was unsure how easy the process would be, or how it would all hang together. But this was on-line, on-demand, on-time and definitely on-the-button. Amazed at how quick and painless the whole transfer was. Thanks.
- Mark
- 1 Review
Fast, efficient and great value!
I've used HiFX several times now to transfer money to my builder in France. It is quick to do online, easy, safe and hassle free. I've always got a good rate in comparison to other companies and streets ahead of my bank. It has never taken longer than 2 days for the money to be transferred and on some occasions he has received it the next day.
I'm very careful with my money and would recommend HiFX to anyone.
