I bought a muc off bike cleaning kit through High On Bikes from eBay. I'll be honest, I choose then because they were the cheapest I found. When it arrived I discovered the bottle of muc off spray had been punctured during transportation and some of the fluid had leaked out. I emailed High On Bikes and told them about this and I even mentioned I wasn't that bothered about the fluid only the broken bottle. They immediately replied saying they would send me a new bottle. 2 days later I received a new FULL bottle of muc off. I was delighted. They were incredibly friendly and helpful throughout. I will be recommending them to all my cycling friends and I recommend them to you. Big thanks again to the staff at High On Bikes. C. Malmstrom
i ordered a set of Lezyne lights from High on Bikes which were delivered very quickly. one of the lights developed a fault which is usually the point that you question your decision to using an internet seller rather than your LBS. i had nothing to worry about. i had prompt, courteous responses to all my queries and the return and replacement process was easy and rapid. Highly recommneded
I recently purchased a blinding Moon Shield rear light. I'd previously seen it at Edinburgh Cycles for twice the price so was pleased to see it almost half the cost inc. postage on HighonBikes. I was even more bowled over by the fact that I ordered it on a Monday afternoon and had received it by lunchtime Tuesday... how is that possible? I don't know. But I was really pleased with the speedy service and great price. Would definitely use the site again.
They almost always sell at below recommended retail price and to find stuff on the site is very easy. Buying is as simple as a few clicks, then just sit back and satisfactory delivery is almost a guaranteed
Just beginning to get more serious about my bike and today stumbled across High on Bikes whilst searching for a product. Cannot fault their service, it has been excellent, both on-line and when I spoke to one of their team, who was really knowledgeable and friendly. Also really impressed that they utilise First Class post to deliver the products. I will be using them again and will be recommending them to my friends.
I bought some components for my bike at this online store through ebay, with international shipping. The delivery took longer than expected due to bad weather, we exchanged a few emails in which I was reassured, they have proposed a new shipment of the goods if the goods had not arrived at their destination in the following days. The package arrived a few days later and the new shipment was not necessary. I was surprised by the professionalism shown, this is not for everyone. it was a pleasure doing business with them.
I have bought a number of cycling products from High On Bikes and have always been delighted by the excellent prices, service and superfast delivery. I would not hesitate to recommend them to my cycling friends and indeed I have done.
A large range of products at very competitive prices make high on bikes the perfect cycle store. Items arrived quickly every time. Without doubt my favourite place for bike spares, parts and accessories.
I've dealt with High on Bikes for a few years now and they have never let me down. They provide an excellent service, are super helpful, very professional and they seriously know their stuff. Their delivery service is second to none, and I would recommend them to anyone. Thank you very much for your continued service and keep up the good work!
Having bought products from High on Bikes for several years, I cannot recommend them enough. I have always found you can never beat direct road tests from other cyclists in your own country and possibly region, hence always buying from High on Bikes. The company is run and staffed by passionate riders who are very helpful and knowledgable on everything they sell. That combined with free delivery, great prices you cannot go wrong.
Great trader made many a quality purchase via their site and on e-bay. Highlight for me is the attention to customer service I buy the wrong size or have a daft bike question and they are there to assist me with wisdom or prompt return/replacement etc.
This shop has the cheapest prices around and the service is amazing. The staff are very helpful and clearly work extremely hard to deliver such a high level of service. Truly brilliant and I wouldn't ever go anywhere else for bike components. I would recommend this shop to anybody. Fantastic.
High on Bikes is easily the best online bike store there is. I have used them a number of times to get just the odd little thing through to full groupsets and turbo trainers and there has never been anything other than great things to say about them. It has felt like the product arrived almost before the money left my account and always at a reasonable/free postage cost. I have recommended this firm to a number of my colleagues and friends who now use them... Sorry to the local stores on this part.
Ordered new bar tape 4pm and it arrive 10am next day... Best service online by far and even better it's all free postage. The customer service was brilliant to when I wanted to change the colour of the bar tape.