I purchased a 50” TV from Hills and the service I received from them was outstanding. Not only was the price the cheapest I could find, delivery was free and it was delivered on the day requested - at 0800 (Well done TNT !).
Subsequently, I had a question and within 5 minutes of contacting them, my question had been resolved.
I got a fone call the same day as i placed to my order to tell me it would be delivered the next day...it was!! Simple and easy. Why can't all companies be so competent? Hills will be my first stop for any electricals from now on. Dawn.
I ordered a Samsung sound bar which was a very good price,but unfortunately realised on the delivery day that the wrong colour had been sent . A quick phone call resolved this with Hills and the original was returned and correct one arrived within 3 working days. I would definitely recommend & use this company again.
Price match and beyond. Item in stock. Great customer service and attention. I would not look ANYWHERE else first in future. So glad I found out about this Company.
My experience WAS that good. Many thanks...
Bought a Humax PVR at a very decent price from these guys. They phoned me up to arrange the delivery for a time when I would be in. The personal touch is appreciated. I would definitely use them again, I've bookmarked their site.
Happy with product and the staff when we spoke, but a few issues. It was my fault that I didn't notice the stipulation that the company will only deliver to the billing address, although why then was I able to provide a different delivery address. In fairness, the company did call to alert me of this issue, and told me what day they would deliver on. I arranged to drive the 130 miles the day after the product was due. I also arranged for somebody to be in all day, so was disappointed when the item did not arrive, and on phoning Hills, was informed that the courier had attempted delivery but found nobody home. They assured me it would be delivered the following day, so drove up to collect, only to be disappointed again. It was not until I had driven back down the following morning (260 mile round trip) that I had a call from the address to inform that the neighbours had just discovered my package under their garden table, where it had been left the previous day with no note or card to let them know. I provided Hills with a mobile number at the time of order, but was subsequently told that the couriers will not deign to call me in event of delivery difficulties. Free postage not such a bargain when you take the cost of a wasted journey, plus the additional £35 it took to then get the item couriered to where I needed it......
I cant rate this company enough, Ordered Television and delivery within two days, Re-ordered sound bar, and arrived next day to scotland. Telephone call on both sales to confirm in stock and delivery date.
Best service I have received in a long time.
I ordered a new Samsung F6500 TV on Thursday morning, Ashley from Hills called me Thursday afternoon and my TV was delivered Friday morning. That to me is excellent service!
Hills were great, fab customer service rang me to confirm what I'd ordered on line and delivered it really quickly
Originally i posted a 3 star review as the TV and packaging was opened and we suspected the TV was an Ex Demo Unit. Within minutes Hills had contacted me to explain it should have been a new TV and later Phillips contacted me to explain that a batch of TV's had indeed been opened to replace the power cord to a UK type by a distributor, and guaranteed the unit was brand new and never used. Very good customer service from Hills and Philips, and they obviously care about their reputation. No hesitation to recommend or use again myself.
Purchased a Humax 1Tb satellite box. Excellent price and good communication. It's a pleasure to trade with a smaller dealer rather than the anonymous mega-stores. I would recommend this dealer.
I dealt with Ashley who was extremely helpful and always had time to discuss technical details. In a nutshell this company are one of the best. If your looking for hifi, vision or appliances, give them a go.
It was straightforward to order my Humax radio from the website, with advertised delivery in 5 days. The following day I had a phone call checking that the next day was convenient for delivery. As it was not, we agreed on the day after and the radio arrived in the morning. Very good service and a significant reduction on the manufacturer's advertised price. What more can you ask.
Great company to deal with, spoke to Ashley who really demonstrated his knowledge of the Samsung soundbar I wanted to buy. Received it the next day in perfect order! Thanks for making it so easy - great price too.
Ordered a Tv from here. Cheapest price on the net. Ordered weds evening arrived Fri morning free delivery. Communication from store was excellent. I left a message asking for a call back as I had a query and they actually rang back unlike many other companies. Highly recommend using this store/website.
Ordered Samsung f550 soundbar online Monday morning, Soundbar arrived Tuesday AM.
Advised by phone despatch details and tracking information.
Product cheaper than local Poole shops could offer! What's not to like? ?
Will definitely deal with this company again.
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