Hiscox reviews

Hiscox reviews

Acceptable
5.7
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
2 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Don't trust Hayden Pyle

After only having my policy for a little over 2 weeks I unfortunately had to make a claim. Hiscox sent an apparent 'claims consultant' to my house by the name of Hayden Pyle. He tries to come across as nice and polite but in reality he is looking for any excuse not to pay your claim. He thinks he is smart by making note of every little detail of your claim so he may find any reason not too pay up. After my claim was settled he made insinuations that my claim was somehow fraudulent. If a 'claims consultant' attends your property treat them with the cold distance they deserve and only tell them the exact details of your claim. DO NOT engage in small talk of any description with these people. YOU HAVE BEEN WARNED!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Truly outstanding, proactive service

This is a buildings insurance company with a big difference. I had some difficulty insuring my property because of a small stream that runs alongside my house. During times of high rain the stream becomes a wide lake, about 40m across, but it has never flooded.

When I originally took out cover, Hiscox took details online then called to discuss the stream. I explained carefully, they listened and asked really sensible questions. They put me on risk for no additional premium.

Then when my locality suffered severe floods, they proactively phoned me to ask if my property had been affected and whether I needed any help. It hadn't, and I didn't,. but I felt reassured by the call.

The premium may be a little more than the cheapest around, but in my opinion it's worth it for peace of mind.

Is Hiscox your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Hiscoxonline Details

About this company

Home insurance - quote & buy Hiscox 5-star UK home insurance online. 20% introductory discount online and 24 hour home emergency included as standard.

Visit Hiscox

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.