Hobbyking reviewed by

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

How can I decide which parts I need. With answers

I recieved a polite e-mail with the answer of my question.

About the part list
It is not the way to place a order and customer service will help me to select the parts.
This was not the best way to get my information.
The operator apologize in a chat about our discommunication.

Thanks Hobbyking

Today 09-22-2013
Maybe I was to soon with this review.

I had contact with the same operator as the first time.
He told me the minimum time they need to reply is 5 days.

I am still in the holding.

Hobbyking want to offer to help me and will not answer back.

A few weeks ago After a few live chats.
I wrote a email I didn't get my information until today.

Aan: cs@hobbyking.com

Dear Hobbyking customer service,

Operator PS10 offer to send my order so you will help me to compleet my order list.
Minimum require is to buy parts for a Fly ready tricopter.
Do I need also a BEC or OPTO. OPTO seems a better system to secure the constant power to the engine then BEC.

From: cs@hobbyking.com
Subject: Your order at HobbyKing, #2007717744
Date: Wed, 18 Sep 2013 01:10:30 +0800

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Dear Edward
Thanks for shopping at our store

Your order details are:
1x #9171000100/25437 Turnigy Talon Tricopter (V1.0) Carbon Fiber Frame = $79.99
1x #9171000073/24723 Hobbyking KK2.0 Multi-rotor LCD Flight Control Board = $27.99
1x #9355000004/22687 TGY-306G Ultra Fast/High Torque MG Digital Alloy Cased Servo 3kg / .06sec / 21g = $21.85
3x #D2217-8-1100/18969 Turnigy D2836/8 1100KV Brushless Outrunner Motor = $39.48
3x #TGY-30A/6468 Turnigy 30A BRUSHED ESC = $23.64
1x #9054000016/24854 Zippy-K Flightmax 3000mah 4S1P 20C Lipoly Battery = $16.39
1x #BOX-183g/8040 Extra Size Cardboard Box and Packing 183g = $0.00

VISA / MASTERCARD (No Paypal) + $7.52
EMS Express to Netherlands(MAX 2kg) $47.55
Taxes: $0.00
Total: $264.41

I was searching for informating about quatcopter and found one frame and missing the length in the discription.
I'll open the chat and askt it by operator SP1.
After a while he give the advice to ask this question to support@hobbyking.zendesk.com.
Maybe you think what happened, untill today I didn't get a answer.
But they sent to me a recieved email so polite.

HobbyKing Support Centre (support@hobbyking.zendesk.com)

Afbeelding van HobbyKing Support Centre
## Please do not write below this line ##

Ticket #739089: Hobbyking H4 Copter Multi-Rotor Quadcopter Frame 470mm
Your request (#739089) has been received, and is being reviewed by our support staff.

To review the status of the request and add additional comments, please visit www.HobbyKing.com

Sep 19 15:21 (HKT):
Dear support hobbyking zendesk,

Operator SP 1 advice me to contact you because hi couldn't give a answer on my question.

Almost all the sizes of the Hobbyking H4 Copter Multi-Rotor Quadcopter Frame 470mm were showing on the site.
Only not giving is the length.

What is the length of this quadcopter?

I hope to hear soon of you.
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