Hobbyking reviewed by

Vester Hassing, DK

28 Reviews

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DON'T!! ALDRIG!!

Lad være med at handle med dem. De er billige men det tager en evighed for varerne at nå frem - specielt hvis man bestiller fra deres "international warehouse" tager det over en måned før man får varerne.

Men værst er deres kundeservice!
Jeg fik tilsendt nogle forkerte reservedele hvilket jeg gjorde opmærksom på, og udover at det tager evigheder før de svarer, skal man igennem et helvede af administration for at få dem til at forstå at de skal sende de rigtige dele. Nu har de så i anden omgang IGEN sendt de samme forkerte dele, og IGEN vil de have mig igennem samme supportmølle - der er gået flere måneder med sagen nu og jeg har opgivet og skrevet til dem at de kan beholde deres skrammel - Jeg handler der ALDRIG igen.

Og endnu et eksempel på deres totale amatør opførsel, ville de have mig til at sende en reservedel til $2 retur til dem for at de kunne ombytte den - det kunne de så godt se da jeg skrev med store bogstaver - var helt tosset!

English version:
Don't do business with them. They are cheap but it takes forever for the goods to arrive - especially if you order from their "international warehouse" it takes over a month before you get the goods.

But the worst is their customer service!
I was sent some wrong parts which I pointed out, and besides it takes forever before they react, I had to go through a hell of administration in order to get them to understand that they have to send the right parts. In the second round they once AGAIN sent me the same wrong parts, and AGAIN they want me through the same support mill - The case has been going on for months and now I have given up and written to them that they can keep their stuff - I will NEVER shop there again.

And yet another example of their total amateur conduct they would like me to ship a replacement part for $ 2 back to them so that they could replace it - it could as well look as I wrote in large letters - was crazy!
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