I bought a Makita garden blower directly at a great price with next day delivery. For the Christmas holiday period this was exceptional. However, a few days later I ordered the vacuum collection bag for the machine via eBay. There is no payment link to pay via credit card, the telephone number on the website does not get answered and 2 emails sent, 1 via eBay the other sent directly have yet to be answered. Why is a direct purchase so good but a purchase via ebay so poor?
Ordered the goods on Christmas Eve and they were with us by Thursday off the next week. I had them delivered to my sons as i was on holiday there and was thrilled when they arrived in time. Brilliant service, brilliant prices. Well done on a 1st class job!!
i ordered a Makita 2501 petrol blower to replace a electric corded model and it is suprisingly quieter! A bit fiddly to get the blower attachment on but it's no fault of the design, it's one of those things, if you had to do it again it would be simple. The machine had oil and just needed fuel, pulled on the cord a couple of times and it started like a dream. i'm left handed which works to my advantage but if you hold it in your right hand it sucks up against your trouser leg. I took the shoulder strap of my old machine as although this machine is light is can get heavy after a few minutes. Theres enough power to blow away wet leaves even the tiny bits between the driveway slabs, although i'm one of those who likes more power!
Does everything I need it to do.
Ordered £123 worth of products on a next day delivery promise. My wife waited in at home all day the following day but the delivery was not received. I contacted HobUK and was told the delivery was lost so they will send another out. This seemed to take a further three days but finally received. Despite the inconvenience HobUK did not offer anything as compensation other than an appolgoy.
The products were all as described and were well packaged.
Very good comms, product ranges for professional users and speedy delivery!
Faultless, for my company,.... thus far!!
Hobuk listed the lowest price for the Makita BHX2501 blower. Carriage was also free. Delivery was very quick, the machine arrived in good condition and has since proved very useful - a good quality machine.
like the feedback from a very satisfied custromer, I also ordered a Makita 4 stroke leaf blower from Hob UK --(late friday pm) ..my order was actioned first thing Monday, and delivered by Courier on Tues pm. Best pice I could find on the Internet. Excellent Customer Service, price + delivery. Very well done Hob UK. !!!!
Excellent all round.
Ordered one of the Makita 4 stroke leaf blowers from Hobuk first thing on Monday Morning. They had the cheapest price I could find on the net. It arrived Tuesday Morning. Hobuk did exactly what they said they would. Would I use them again? Definitely!
The Makita leaf blower is also brilliant, streets ahead of my late two stroke one. The whole package blew me and the leaves away!!!
Hobuk dispatched the leafblower smartly to UKMail so that the 24 hour delivery could be met as advertised. UkMail failed to deliver the next day, or the day after - with no contact to me as to why there were delays (two days waiting at home to sign for the product). I had phoned UKMail on the second day and was assured that delivery would occur that day. On the third day I contacted UKMail to get them to hold the product at the UKMail depot. Despite these instructions the product was delivered to my home (fortunately someone was at home at that time as I could not stay at home any longer).
Hobuk - great service - but let down by poor service by UKMail (delays and lack of communication)
Excellent service. The product was the cheapest from a quick internet search, and the item was delivered the following day. A very smooth buying experience.
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