[REPLY]
If the site didn't getting me the bookings I needed I would leave. Their customer service is terrible. They have an inflexible system which means their customers can't get the service they paid for.
Today I was told I could purchase a product but I had to call up their head office to get the terms and conditions. What kind of online business model is that?
I will be looking for an alternative advertising solution for next year so I don't have to spend another year with them.
I've had a few great holidays through this site now, never had a problem that was due to holiday-rentals.co.uk.
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.