Took my money and gave me a confirmation number, I arrived at the airport and the hire centre had no record of a transaction. They called holiday autos and they told me they had cancelled it due to lack of availability of cars and emailed me, which they hadn't (I looked in my spam folder). I was left high and dry. They refunded me about 2 weeks later and it was £15 less than I paid. Idiots and charlatans.