Holidays Please reviews

Holidays Please reviews

Excellent
9.8
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Review by confirmed purchaser

so relaxing

The grand hotel in Sharm el Shiekh is in a superb location with a few friendly local shops but in a very quiet area. The grounds to the hotel are well kept and has beautiful gardens. A very warm welcome on arrival with well needed food and drink. All members of staff are extremely friendly and very attentive. My son had a minor foot injury on the beach which was dealt with immediately. The accommodation was good with the house keeper keeping the rooms fresh and clean. The food was good plenty of different styles of restaurants to choose from and themed nights although the house wine was poor. A free bus operates to the local town and a taxi service operates from the hotel with a very helpful and knowledgeable driver full of recommending places to visit. A very enjoyable holiday.
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We will always stick to Holidays Please, its like using a friend.

Last autumn when we booked our South America Holiday through Holidays Please, we had a lot of doubts, because we heard of Thompson, Thomas Cook, First Choice Holidays, Saga, Audley Travel and many others, but Holidays Please was new to us. But after we spoke to Suzanne, it felt like we were talking to a friend, who was not only very knowledgable about the places, but it also seemed that she had our best interest in mind all the time. She tried every bits and pieces to meet all our requests and needs.
We were far more surprised when we were abroad. All different flights, all different transfers, all hotels, all trips were none but perfect in every way. I just don't know how do they do it. I must say that it was far more than our expectations and we were very pleasantly surprised with all the perfect arrangements. Whenever it was slightly less than perfect, we contacted Suzanne and she sorted everything out straightaway and without any issues. In future any time we book a holiday, we shall certainly think of Holidays please and Suzanne Evans.
Thank you Suzanne, thank you Holidays Please.

S & M Chakrabarti
Greater London
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Review by confirmed purchaser

Having a representative coming to your home gives personel service

I felt that my holiday needs were taken into consideration that would meet all our wishes. She found an early booking date for our cruise so we could secure the cabins we wanted. I felt I could contact Karen anytime to discuss any queries that came up with one or other of our group. I am sure we will need more help sorting things to make this a very special 60th birthday for all. She will have her work cut out as we have still to book flights hotels etc. she also managed to get us a little discount on everyone else we tried. Big thank you so far.
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Review by confirmed purchaser

Excellent service!

I used Holidays Please to book my Honeymoon in Aug 14 to the Maldives! The agent I used was called Michelle and she was fantastic. She went above and beyond her role to help me and was always available for me to contact. Holidays Please were also able to try and do me a price match however were £100 more expensive. Despite this I was more than happy to pay the difference given the excellent service I had received as well as the positive reviews! So far so good! I shall update you all after the honeymoon!
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Amanda knew it all...been there & passionate about it!

I phoned to arrange a transfer and walked away 24 hours later with a holiday...Amanda asked questions...wanted to know why the resrt, what we enjoyed, how we wanted to spend our time and came up with 3 suggestions that were all serious contenders. Ll at different budget levels each with benefits and finally with her recommendation and enthusiasm we selected what I am sure will be a senational trip...We were so impressed we have since booked another holiday with her...way to go Amanda!
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Review by confirmed purchaser

Unbelievable Service!

For any adventures you are planning you have to speak to this company - in particular Steph, she is so professional, knowledgeable and supportive.
We were booking the biggest trip ever.... our honeymoon! We weren't sure where, we had lots of restrictions and ideas.... Steph worked with us to ensure we made the right decisions and spent our budget in the best possible way.
The insights and experience that she shared was far better than any travel consultancy I have ever dealt with.
For example; First hand experience of the places that enabled her to really bring to life what our adventure would be like. This topped of with an unbelievable amount of understanding and patience made this booking experience one of the highlights in my planning process.
We will be going back to Steph anytime we are planning an adventure from now on!
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Review by confirmed purchaser

Best ever experience of booking a holiday!

Without a doubt the best experience of booking a holiday I've ever had. No annoying travel agents giving you completely ridiculous prices. Holidays please search for the best prices on the internet, and make everything just so easy.
Our holiday adviser Amanda was fantastic, felt like someone you'd known for years right from the first phonecall.
Will without a doubt be booking with holidays please for all future holidays.
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Review by confirmed purchaser

Fully satisfied with the customer service experience

We started of exploring for a holiday. Made contact with Roberta from this company and found her to be very helpful, patient and informative in advising us on our holiday interests. She was vey helpful throughout and managed to arrange for a holiday package that met more then we had anticipated - leaving us with a smile on our faces. It was a very pleasing experience and was always there to answer any additional questions we had even after sale. Will have no problems going back to her for our next venture.
Saj and Mo
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Review by confirmed purchaser

NOT JUST ANOTHER ON LINE TRAVEL AGENCY - - - - -

I do not normally bother with Companies who do not give me a immediate guide price for a holiday, but because the holiday I wanted was to celebrate our 50th Anniversary I decided to explore every option - as I had never heard of this company before I did not really believe they could come up with a competitive price. HOW WRONG I WAS !

I asked for prices on three properties in the Maldives, for which I thought I had competitive quotes. Imagine my surprise when Laura came back within a matter of hours, with very competitive prices. In the mean while we had done more "homework" which discounted two of our previous choices and so I requested advise plus a new quote on another Maldives property.

Once again I received excellent service and amore than competitive quote. we then decided to change the times of our flights - ok we are customers from hell - but Laura was extremely patient, professional and understanding and guided us through our booking.

Well done and a big thank you Laura for your expertise and patience
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The best service you can get

I have used Holidays Please twice now, on both occasions they have been second to none.
Amanda Slade assisted me with my trips both times, and it could not have been better,
everything went like clockwork from leaving home to returning, both trips have included six or more flights with transfers and accommodation, and we could not have been more pleased. The service Amanda provided was professional, informative and very helpful.
I would recommend this service to anyone who would like a trouble free and very competitive service.
Top class, and well done
Thank you Amanda and Holidays please.
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Review by confirmed purchaser

Very poor service a company who cannot organise a basic package holiday

My suggestion is not to use holiday please, this company clearly do not know how to arrange and communicate effectively to customers. I have paid for my holiday in full and still do not have the full address of the destination at which I am staying (Villa) I fly in 5 days time. Stay away from this company go to either Virgin or Thompsons for a face to face service and expert advise. Also 4 weeks before my holiday they changed the flight times and put me and my family under alot of pressure then re-arranged the date back to the same dates, clearly they do not have a control of their suppliers / service providers. Just hope my holiday experience is not as bad when I'm in Florida. I am really dissappointed in holiday please and really wish I had used another travel company. I will provide an update when I'm back off holiday.
holidaysplease.co.uk

Reply from holidaysplease.co.uk

Hi,

Thanks for your feedback.

I have tried to look into the matter before you. I couldn’t find the customer name you quoted (for obvious reasons!) but I think I have tracked down the booking in question.

1) Villa booking:- When booking villas most professional travel companies go through a villa management company that looks after a number of villas. This way you can get a professional service and a good stock of availability rather than having to track down small individual villa owners. The only downside is that the management company don’t necessarily allocate the actual villa until close to the departure date. They guarantee the location, quality, rating etc.. but just don’t physically allocate the actual number of the villa until quite late in the day. It’s a bit like when you book a hotel the actual room you are going to stay in doesn’t actually get allocated until just before you arrive.

You can book directly with a private villa owner instead and get the address straight away but this can have a few drawbacks. For example individual villa owners might not have financial protection, they may take a while to respond and may have a few personal idiosyncrasies when compared to a villa management company. So on balance we generally use a villa management company as we have in your case.

2) Flight:- As I understand it Air Canada changed their flight schedule after you had booked the holiday. This then meant your connection no longer worked and so there was a bit of “backwards and forwards” to try and find alternative flights. We then managed to get new convenient flights booked at no extra cost but we are sorry that we were not able to present this new convenient flight straight away.

I will drop you a personal e mail as well so you can contact me if you have any further questions.

Regards

Charles
Director – Holidaysplease.co.uk
UK online travel agency of the Year 2013/14
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Review by confirmed purchaser

Easy, effortless, professional & hassle free.

Provided numerous quotations for holiday choices including providing a range of choices and prices for both low and high budget. Extremely professional and never pushing to sell a holiday.

Would fully recommend anyone considering booking a honeymoon or holiday to use this service as in my case they found a brilliant online deal, they will follow it through to the end and work around you.
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Review by confirmed purchaser

Outstanding service

Holidays Please were so helpful, no matter how many times we went back and said it wasn't quite what we wanted, they persevered to get our dream holiday. This was for our honeymoon, and I would definitely recommend them for this.

Fantastic service and friendly staff, not pushy.
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Review by confirmed purchaser

One of those companies that goes above and beyond to be helpful. Great.

We booked a holiday in the Maldives with Holidays Please. Our agent, Nichola, was so helpful and efficient. When my parents decided to join us, she stepped in and helped out, even though they had already booked directly with the resort themselves. Nichola ended up saving them a significant amount. Can't speak highly enough of this experience. A genuine pleasure.
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Review by confirmed purchaser

First rate travel agent - always excellent service at a great price

Last year we booked a party of 6 for a friends 50th Birthday in the Maldives - Kuramathi. I contacted Holidayplease and was put in touch with Paula who was our agent. Paula was great in understanding our requirements and brilliant in advising us on best options for location, type of board etc. Nothing was too much trouble and she came up with an itinerary which resulted in a wonderful holiday. Our experience was so good we have booked to go back again with Holidayplease and Paula. I would recommend Holidayplease to anyone and if you are thinking of going to the Maldives definitely use Paula as she is very knowledgeable about the islands and is a delight to deal with. Thank Paula!
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Review by confirmed purchaser

a smooth efficient and personal service

I cannot add more to the above
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Review by confirmed purchaser

Best travel agent we have ever used

If you are looking for a personal service from a travel agent look no further
Just discuss what you would like to do on your trip and you will receive a suggested iternary for you to look at.

We have always used Sean in the past and have just booked two more holidays with him and cannot fault the service and the price

Will be back for other trips when we have saved again
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Review by confirmed purchaser

Informative, efficient and very professional!

I booked a honeymoon trip to the west coast of America with Holidays Please and I have nothing but positives to say about the experience. I dealt with Kevin and he was extremely helpful, efficient and understanding right from the start. Nothing was too much trouble and he produced a detailed itinerary that ticked every box. I was also put under no pressure to book and I am thoroughly pleased with the result. Thank you!
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Review by confirmed purchaser

Would not go anywhere else........

Amanda is wonderful, very knowledgeable and makes the whole experience totally relaxed with no worries at all - very recommended.
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Review by confirmed purchaser

brilliant

absolutely brilliant service great suggestions and nothing was too much trouble I have recommended laura to all my friends

www.holidaysplease.co.uk

About this company

www.holidaysplease.co.uk offer luxury holidays to over 100 destinations. Our team of travel experts are here to help you tailor your dream holiday. Call us today on 0845 3 65 65 65.

Visit Holidays Please

Category

Holidays Please is ranked 1 out of 49 in the category Hotels

Holidays Please is ranked 16 out of 503 in the category Leisure

Holidays Please is ranked 1 out of 54 in the category Recreation

Holidays Please is ranked 1 out of 62 in the category

Holidays Please is ranked 1 out of 327 in the category Travel & Holidays

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