Site is very customer friendly displaying an excellent choice of Holistic products which are very good value for money. My order was despatched immediately, very impressed with the whole shopping experience.
Excellent service and so friendly. I ordered on line and made a mistake so I rang the number personally . I was greeted by a lovely lady on the phone who couldn't do enough for me. Fantastic, and the delivery is equally as good. Will defiantly order again but I might be in Australia when I do.
I am happy to say that I'm happy the items arrive in good time which is very positive this doesn't always happen with other companies and passing the buck to the post is in my opinion irresponsible. However, never had any problems with the Holistic Shop and have been happy with their produces so far.
As always you delivered the incense very quickly, and it is excellent quality. One small problem the box got rather squashed probably on its way through the letter box even though it was in a good padded bag, perhaps a small tube would help for these small items?
Everything from start to finish was perfect and simple. Order was processed in super quick time and delivered really quickly. Item was packaged well and was stunning. Bought the Travel Angel for a friend who has a lot of bad links with car accidents who has been too scared to drive until now. Got this for her when she passes her test. Her Mum has already said how much she will love it so I have no concerns there. 110 out of 10. Will order from here again without hesitation. Brilliant!
Bought some bracelets, they have all fell apart today just by me wearing them. Bad quality products. Crystals I ordered came wrong, I ordered a heart tigers eye and received a rabbit tigers eye? Also the crystals came MUCH smaller than photo described. Not worth the money.
Please see below a copy of email complaint that I have sent to the company today
The sweetgrass incense was of poor quality - I have bought sweetgrass incense from an actual north american indian reservation in Canada which was fantastic. The incense I purchased from you was not of the same quality, very inferior - the fragrance was weak, and the sticks did not burn well, approx half of the 2 packs I bought would not burn at all - going out as soon as they were lit. They were very expensive - £9 plus per pack so I assumed they would be top quality.
I also bought animal spirit cards - one of the reviews I read said they were in a 'nice wooden box' - not true - a fake wood paper cover. I also bought 'animal medicine cards' when in Canada, the real deal - the ones I bought from you were a present for a friend - however, they are not genuine - they have completely different animal compared to the genuine Indian ones I have and the descriptions/readings are very poor compared to mine - they are fake/westernised and I can not give them to my friend for these reasons.
I think you need to ensure the quality and integrity of your products - I will not be buying from you again.
My partner has always wanted an original dreamcatcher necklace. We went out for a meal.....l left the table and slid the little purple sparkly box under his napkin. When l returned he had tears, the contents were just what he'd always wanted. thanx for the speedy delivery and much loved necklace.