Homcom | Online Store reviews

Homcom | Online Store reviews

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6.6
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About

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Prompt and perfect!

I ordered the portable massage couch - it arrived very promptly, is strong and sturdy and so much lighter than my old one! Wonderful - thanks x
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Value for money - Recommended!

Looking for a sofa bed I came across homcom. I didn't think it twice after seeing their sofas on sale. Bought one which arrived 2 days after in perfect conditions via courier. So far so good. I recommend this company to anyone
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I phoned on friday

when itryed to ues the heater it did not work so i phoned the at customer servicers an have arranged for a replacement witch should arrive some time this week.thanks c.brame
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exceptional

You really exceeded all my expectations with fast delivery & great aftercare.the buggy is lifeline for my little dog who can no longer walk to far at 13 and with bad joints.when i came acrosd this buggy i was totally amazed & so greatful as it was inexpensive.i want to say thank you from amber & me as she now has decent quality of life.
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Review by confirmed purchaser

ooooh you're quick.

I ordered my product on a Wednesday and two days later it arrived. Great product and fantastic response and delivery. Would certainly use this company again and would recommend them to anyone. Terrific.
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Speedy service, great price on item purchased.

Fantastic, speedy service. Ordered my delivery wednesday pm and arrived FREE delivery friday morning!
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Travel Cot

Excellent service and very rapid delivery. The cot was as described and extremely good value, would certainly recommend.
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ordered sunday afternoon and it arrived tuesday afternoon --so fast

good value for money. had an email on the monday saying it would be delivered tuesday morning between 11.30 and 12.30. it came at 11. 30. via tnt, royal mail take note will use again.
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POP UP GAZEBO 3M X 2M

Was more than happy when it came expecially within 2 working days the Gazebo is very strong and study especially the price was fantastic, I would recommend this company and their product to all my friends and family 10 out of 10
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Very happy with the service

I recently bought a fantastic massage table from this website. The product arrived by courier 2 days after placing the order in pristine conditions. So far so good, table looks resistant and quality for the price.
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Bargain

Very good selection of beekeeping equipment, can be difficult to find things usually and the prices are very reasonable.
Quick well packaged delivery.
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Caution was unfounded

As with any site that you find which appears to be reasonably priced one fears inferior quality, over hyped products,etc. Two purchases of dog grooming products, process was dealt with quickly, very good prices, delivery was efficient, quick and included in price, and lastly the goods met expectations upon arrival. Obviously will only know about durability with the passing of time however they look and feel like they will last. Interesting site generally....not many sites have lots of bee keeping kit + other interesting off the track products.... all in all impressed and would recommend a visit.
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Excellent Value for Money

I recently bought a rattan furniture set which was the best deal that found online. The item arrived by courier 2 days after. Took me a while to assemble it but now it all looks great. I'd recommend this company to my friends.
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pop up gazebo

I ordered a 3x6 pop up gazebo, when it arrived it wasnt a pop up but one that you had to put all the poles together, this gazebo is ok but not what I ordered and over priced for a gazebo like this, I paid £94, can get one similar for around £70. I informed homcom and they eventuallly got back to me by email. They sent out a new gazebo and wanted to ppick the one up that I received but it was to late I had already used the original gazebo for my sons 21st birthday, to slow in sorting the problem out, won't be using again.
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wonderful company, positive experience

I bought the rattan garden furniture and was delighted with the service, the product and the delivery.
I rang with them to ask some questions, and they called me back with answers as promised, and were very personable.
I have nothing but praise for them
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never again

Ordered a motorcycle topbox - arrived without keys. when I called them, homcom sent a replacement, which had a broken lock and then another one with a broken lock again. when I asked for a refund, the customer service rep asked for photos (or a top box that cannot be opened?!) - I give up. not buying from them again.
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3 in 1 Steam Mop

Order despatched & received promptly. Measuring cup cracked & replaced after contacting Customer Service.
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Quick delivery

Following her surgery I needed a dog pram to help my dog get around. Homcom wasn`t the cheapest, but it was the second cheapest. Purchasing the pram was easy and the pram was delivered very quickly, although it was scuffed on the frame work. However, I needed the use of the pram , so I have kept it. I`m sure it would have been quickly replaced if I`d sent it back. I hadn`t heard of Homcom before and it wasn`t easily found through a search engine via "dog pram" but I did come across it and I`m glad I did. I will be checking out Homcom again.
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Excellent Customer Service

After placing my order I realised I need to make a change. I contacted the customer service desk and found the lady I spoke to very friendly and helpful. She sorted out my problem easily.
The delivery arrived promptly and the item I ordered was exactly as described.
Excellent value too!
Thank you Homcom
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Rattan Garden furniture

I purchased the 6 piece rattan garden furniture last week whilst it was still on offer and I have to say, even at the new price it's still a bargain given what you'd pay in your local garden centre.

I spent weeks looking at sets locally; being put off by £900+ prices and in the end decided that, at less than £400, I realise I'll be getting what I paid for and not to worry if the furniture turned out to be less impressive than that which I'd already seen. In my mind it was a case of believing that the prices at garden centres were nothing more than massively over inflated and simply not being willing to pay such a huge mark-up. Homecom came up on my searches for some weeks but because I'd never heard of them I discounted them several times. The price always looked attractive but there was still that nagging doubt in my mind. In the end I decided to bite the bullet and give them a shot. Glad I did!

So with my expectations set I duely ordered and having read a few of the reviews wondered if the goods would a) turn up, b) come within a reasonable time and c) live up to my newly lowered expectations. At this point I must offer my sincere appologies to Homcom. Having worked in ecommerce for over a decade I normally pride myself at being able to spot a troubled transaction before it starts (thankfully I chose to avoid Paypal and all the trouble and delay they introduce) but in this instance I couldn't have been more wrong. I ordered late on Tuesday and the goods were delivered, exactly as described, on the Thursday. I even called on the Wednesday for the tracking details of my order (as I know TNT in my area can be a little hit and miss). The call was answered within 3 rings and the lady on the phone handled my request efficiently and politely.

The set itself comes packed in three large boxes, One containing the ottoman and table, the other two containing a chair and corner chair each. Everything was packed well and the instructions, while a little sparce on wording, were very simple to follow. I would recommend a 10mm socket set as the bolts do require a lot of turns on them to get them tight. Also on that point, do exactly as the instructions say and only lightly tighten the bolts as you get the shape of each part together. Then when everything is together go back around and tighten everything up. I had only 1 bolt that was hard to fit and that wasn't because of the alignment, more the length of the bolt. I simply clamped the parts using a hand clamp and then inserted the bolt. In all it took me about an hour to build the set and that was with a few stops due to a rain shower or two.

The end result is as good as, if not better, than that which I've seen in my local garden centres. And the best bit being I paid probably 50% the asking price! Only time will tell if the set holds up to use, but being aluminium and PE rattan I can't see anything other than abuse causing it to fail prematurely. Roll on the sunshine!

MhStar ltd Details

About this company

We are a consumer retail site for Sporting Goods, Pet Supplies, Games and Toys, Health and Beauty, Household Electronics and Garden Furnitures. Our website, quick and secure to use, supported by our experienced sales team who are available by phone, email or web-chat to answer any questions. We strive to source and supply products that are a mix of excellent value and high quality, all delivered speedily and safely. We offer: Free UK delivery,30 day Product Return Policy ( terms & conditions to apply), Unbeatable Prices in the Online Market.

Visit Homcom | Online Store

Contact information

Call us on: +442074828851
We live here: Gordon House
NW5 1LX London
United Kingdom

Category

Homcom | Online Store is ranked 79 out of 84 in the category

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