I recently needed to replace a defunct breaker type in an old breaker box. Home Depot carried the part in stock. Unfortunately, I had to RMA *twice* because both times the part arrived damaged and unusable. Cheers for having a hard to find part. Boos for shipping damaged inventory. In the end, however, I did get my breaker. I installed it and it works well. In the future I will use their brick and mortar stores only, to ensure I get a working, undamaged part before I leave the store.
Great company. You can recover some of your money spent for the purchase and also you will get 5$ to your account. To do this, follow the link and register online Extrabux Cash back 2% http://www.extrabux.com/r/525e6bcc40 Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from Extrabux and make a purchase. In 1-7 days, your cash back will be added to your Extrabux account!
I placed an order for in store pickup at HD for a specific size/finish of an item. When I went in to pick it up, it took them over 10 minutes to tell me that they didn't pick the item (I had received notification to come in). After another 10 minutes it seems they didn't have any of those in stock anymore. They wouldn't help me find that piece at a different store; I ended up going to Lowes (which was another bad experience)
I would recommend Home Depot if you go shopping there in person . Now if you order online this is a different matter . Just get something that you're not in rush to get ! Takes forever ... I just don't understand how some sites like Wayfair manages to process their orders within a day and that Home Depot takes for ever !
If you are considering purchasing a standby generator from Home Depot and hiring them to install it I recommend you think again. I purchased a generator from Home Depot put down the required deposit. I did not hear from them for over 4 months. When I called them to ask for an ETA the nightmare began. Ultimately, it took them over a year to install it and they only got it done then because I made dozens and dozens of calls to push them along. Absolute disaster! I recommend you shop at Lowes.
There stores are always messy with boxes and trash laying everywhere, and on top of that you can never get help from an associate. When you do get help, they don't seem know to where stuff is at (for instance, A/C filters.) This is why I prefer their competitors over Homedepot.
They have a huge variety of products, the bad thing is that half of those are either useless or will brake in a month or so. I think they should raise their quality standards in the things that they sale.