The price was the lowest we found on the interweb,delivered on the day they said .They were a bit late but the driver kept us informed and it wasn't a problem, and they removed all packing.Well it makes a refreshing change to get something when promised well done.
A Great price and with free delivery was even better. Called to let us know what day to deliver and then called again to let us know a 3 hour time slot which was amazing, so we didn't have to hand around at home. The drivers even called us 30-45 minutes before to let us know they were almost there. Delivery men were great, unpacked and placed the fridge freezer exactly where we wanted it an all great, would definitely recommend it and would use again
I have to admit - I didn't get what I ordered. The item I ordered had been discontinued according to the vendor so I was offered the closest alternative for £10 more but still over £50 cheaper than anyone else so I accepted. Delivery is quirky - money is taken immediately but delivery is not guaranteed and you have to sit and wait for a phone call to confirm when things are going to be delivered. If you phone before this you get told off! All in its a small firm and not a large retailer so they've not got the slick service but they deliver themselves, the product was in tip top condition, I was phoned prior to delivery to confirm and my old appliance was removed quickly so I'd recommend HomeGoods again. A little bit miffed that they still have the old appliance on their website and that they gave my email address to a third party without my permission though. One star off is for that.
We got the delivery on the day I specified, although between 7 -9 a.m. meant an early rise. There was a problem but we were phoned that the delivery would be late. The van men were helpful and took the old freezer as agreed. However, the new one has a scratch and a dent. We were having a new kitchen put in and the fitters needed to site the new freezer that day, so we accepted it and pointed out the damage. WE ARE SURPRISED TO HAVE HAD NO COMMUNICATION FROM HOMEGOODS ABOUT THIS TO DATE and would appreciate an immediate response.
Haven't had the goods delivered yet, as we wanted to delay delivery. But the courier company contacted us within 2 days of ordering. So if anything goes wrong from this point, it won't be down to Homegoods, so I would have no hesitation in recomending them.
I did some research into the best vacuum cleaner for my newly diagnosed dust mite allergy and the Miele S6240 got very good reviews. I also did some research on Homegoods performance and the reviews were good. Ordering through the Homegoods website was easy and I requested delivery to my work as my wife and I work full time. Homegoods carried out a simple verification process to ensure that the the order was legitimate as the card and delivery addresses were different. I was told over the phone that the vacuum would be with me the next day. It was. Simple. Thanks
My order was acknowledged promptly. The sales document was issued soon after for my review and records.The change to the anticipated delivery date was communicated in advance, so that I was not inconvenienced. My email requesting information on warranty registration on the manufacturer's site was replied to quickly and the instructions given were exact; making the process easy.
Placed my electrical order with this Company, and i recieved an email confirming my order within a short period giving me confidence. Homegoods then emailed me to explain that once the order had been dispatched they would contact me again to confirm the delivery date. They emailed me some days later, and my order arrived by their courier Federal Express the next day without any problems. Excellent Service I would have no hesitation is using their company again.
My vacuum arrived within 3 working days after ordering in good condition. It is an excellent product.
There was a small misunderstanding due to an automated email received after ordering which sent an 'Electronic Sales Document' with instructions to arrange a delivery date despite the 'ad' saying delivery within 2 -5 working days. It turns out this email does not apply to 'small items' such as a vacuum cleaner.
However, the email fails to mention it applies only to larger appliances where delivery dates and time slots are arranged and did cause confusion.
Thankyou Homegoods, took delivery yesterday of Miele vacuum,&only 4days to wait as stated in "delivery info".I had not heard of Homegoods,was only by chance that i came across your website while searching for info on Miele hoovers.Not only did it cost a "great deal less" than any other retailer,arrived in perfect condition,on time&has been an easy smooth transaction all through.I will most certainly use Homegoods again&recommend to others. Many thanks to the Homegoods team from one very happy owner of a brand new Miele hoover. H.Fisher