Home Learning College reviews

Home Learning College reviews

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Useful course and resources are gradually improving

After studying many courses in the past in the classroom it took some time to adjust to online learning. Having the CIM Marketing Diploma already, the course has been useful in adding a range of online marketing options and tools to my skills base and I know the CAM Diploma has increased in recognition across the industry since I started it in January 2013.

The course resources have improved considerably in the past few months. The recent live classes are a better way of delivering information about the course, formats, etc - I just wish I’d had them at the start. The tutors are clearly very knowledgeable about digital marketing and it’s good to be able to interact with students and tutors and ask questions.

At the start a better idea about which organisation to pick as assignment and exam subjects would have been helpful. It would have been useful to know that organisations who do digital marketing well seem a better choice for DME, whereas those with room to improvement provide better subjects for the exams and DMP.

I found the original templates/factsheets etc rather confusing- it would be much clearer to only have the assignment details in one place as they don’t always match up– perhaps a fact sheet only or just details at the end of the Lesson PowerPoint presentation would be clearer.

It is difficult to arrange to speak to a tutor on the phone – I have only managed to speak to Jessica once since I started the course in January, but emails are usually answered by Jessica or Anna quite promptly and at all time of the night and day! I wonder whether more staff might help spread their workload. Having been through the process of my first exam I realise how much work the tutors have to do on a 3 monthly constant cycle as well as fielding queries from students.

For the time commitment needed, I found the 100 hours per module on assignments realistic, and achievable when working full-time if you are disciplined, but for the first exam the predicted commitment was 30-40 hours, but I spent well over 100 hours and ended up working till the small hours for some weeks. It would have been much easier to know this in the first place, so I could plan around it. The word count set by CIM/CAM doesn’t provide much scope for creativity or detail..

Overall I am enjoying the course, and feel I have picked up some useful digital skills. I have already recommended it to my marketing colleagues and it seems to be the best-recognised digital marketing course – it has been good to be able to do the assignments at my own pace.
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Great learning for everyone!

I have studied previously with another home learning college in the past, and thought would change colleges and found Home Learning - I would definitely recommend them to anyone! Great help, staff are friendly and support is always there 24/7. The course suits my lifestyle as I work full time, and studying in my own time is perfect for me which means I don't need to rush it and can take my time. The course is easily presented and easy access to course materials can be found on the virtual community site group. There are tutor lessons which take place regularly, materials which can be accessed online, and the course is well structured - CIM Marketing. Definitely recommend to those looking for a career change or something new to learn about, gain a new qualification which is highly recognised by employers. (CB1259441)
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Support! Value! Easy! Results! Do it!

I've completed one course with HLC & was so impressed I'm half way through my second. I would thoroughly recommend them to anyone. The joining process is easy, the course books are great & the tutors are literally on tap.
HLC can't do the work for you or sit your exams so don't think they can make studying a breeze for you. If you've got the commitment to your studies then they will provide you with the support you need to get through.
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It has granted me a new career path.

From start to finish i have enjoyed every minute of it, the tutors are amazing and very informative. When i first started the course i had no idea about web design or any aspect about it, but after i completed the course and passed my exams i feel like i know a great deal about web design and it has pushed me into the right direction of a new career path.

I finished my two year course in march and i am now enrolling at Stafford university attending web programming this September, without home learning i don't think this would of been possible and it has opened new career paths for me in the future.

Thank you home learning :)
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Brilliant, would recommend and study here again

I was sceptical about doing a home learning course but I'm so glad I did! The tutor was fantastic and I never felt like I was alone thanks to the student forums and speedy responses to any queries from the tutors! The payments plan wAs affordable and easy to set up and I found the whole experience really good. It's not easy distant learning but I'd definitely do it again with Home learning college as I couldn't fault them one bit
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Asking unimportant questions before enrolling on course

I can understand questions about my qualifications or about my work experience; although asking about my salary and monthly payments is unimportant. I am not applying for a loan or even for a credit card, I am applying to finish my AAT qualification.
I have contacted with Home Learning College just to find an answer on the question: Can I do AAT level 4 in 2 years with them? Man had told me that he cannot answer me on this question till I didn't answer on some security questions, after he was asking me about financial situation and bank information. When I told him that I want just answer on one question and I am unhappy to answer on these questions the man told me that I am rude and he willnt speak with me at all. After this he just hang off the phone. I will go to other company with better customer service.
Home Learning College

Reply from Home Learning College

We are sorry to hear about your dissatisfaction with the service you have received from our Course Advisor. We encourage our course advisors to try engage in a detailed discussion about the study options available to you, and in order to this effectively, it is a requirement that they establish your current employment status and evidence of ability to the fund the course. This is to ensure that our students are aware of the financial implications so they do not find themselves in difficult financial circumstances once they have agreed to do the course. We apologise if this was not the impression you received. We take all complaints very seriously and we have addressed the issues you have raised directly with the Course Advisor you spoke to. If you would like to contact us to discuss this particular case further, please do so on student.services@homelearningcollege.com or on 020 8080 6490.
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Wanting a change of career I made the right decision in choosing Home Learning College as I am nearly there and wouldn't have made it without them!

I began Home Learning College many years ago and passed the Computerised Bookkeeping Course with a distinction. I then decided to go for the Level II Manual Bookkeeping Course when I passed the exam I knew I would be qualified as a Bookkeeper myself. I have suffered through this course as I had to have brain surgery which took a lot of the course away but Home Learning understood what I had been through and extended my course free of charge for 8 months. I have always found all the tutors very friendly and helpful.

As I have completed all my assignments and mock exams etc I am now ready to take the final exam but getting a bid edgy so have just extended the course again for 3 months so I can gain my confidence back again to make sure I pass the exam.

I would really recommend Home Learning College for anything they wish to study as they will never struggle due to all the help behind the phone lines.
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Put me on the path to my chosen career and built my trust and confidence along the way

I decided to study with HLC as they offered the most professional and recognisable Digital Marketing qualification on the market. There was a lot of content and work involved so I knew it wouldn't be easy to achieve but from speaking to the course advisors and then my tutor, I knew that I could ask any question no matter how small.

I found things a bit overwhelming at first, a new way of studying and not having done it for so long left me feeling nervous but one email to my tutor Jessica and all of my concerns and worries were put aside. She managed to help me without giving me the answer and so when I finally got my first A grade I knew I had truly earnt it.

I am now working towards my first exam and the amount of support provided has been unbelievable. Ranging from live lessons, regular emails and simply repeating information, I know that I can achieve what I set out to do. I am already working part time in a marketing team because of this qualification and I know that I wouldn't be where I am now without it.

I would recommend HLC to everyone, but you have to put in as much as you want to get out and at the end of the day no one wants a qualification handed to them on a plate, it's far better to know that you have achieved something to set you up for your new job (fingers crossed!).
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A* Quality to Learning.

In the past I have used a home learning provider and I was very unhappy with the service and complained about the course and tutors during the whole of my studying, I never achieved completion of the course and I didn't receive any of my money back!
I've always wanted to study Criminology but after such a bad experience with the previous home learning provider, I didn't want to go down the same route. After deciding that Criminology could help with my career, I conducted thorough research with Home Learning College and after reading all the positive reviews I thought I'd sign up!
Now that I have completed my Criminology Course I was so glad that I did it, I learnt so much and I would recommend it to everyone or anyone looking to explore Criminology.
My Tutor and all staff that I engaged with were all very helpful, friendly and supportive to my every need.
The Tutor was available to talk to through email, telephone, or chat through the Student page. They would regularly hold live webinars so students could join in with the tutor where they would explain in detail about what was to be expected from the next assignment, but students could ask questions at the end of the webinar about any assignment or questions they had on the course material.
I have given 5 stars due to the service I received and the experience as a whole.
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Absolutely dreadful!!!!!!!!!!!!!

I enrolled in January 2013. I wanted to build myself a new career and having done online learning in the past felt this was a good option. How wrong was I.
I was talked into signing up for two courses by the 'student support agent', a salesman I now know. I wish I hadnt.
I have completed my level 2 AAT accounts course but only with major complaints to HLC and one to one support from the department deputy. I cannot get out of level 3 and will have to continue as it is costing me a great deal of money.
The website is extremely confusing. It takes weeks to sit an exam by which time what has been learnt gets forgotten. It is impossible to complete both courses in 6 months because of this as I was told at the beginning.
There are errors in the books and answers are often missing or wrong.
I would never recommend them.
CB1360874
Home Learning College

Reply from Home Learning College

We are sorry to hear you feel let down by the course.

Our Course Advisors are there to give you the chance for a detailed discussion about the course and study options available to you, and we can only apologise if you experienced something different.
To address your concern about the website, we are aware that some students can find the Virtual Learning Community difficult to navigate at times and are currently in the process of upgrading the learning platform to provide a far more user friendly VLC. However, if you need any help in the interim, the quick-start video guide on the homepage will guide you through the different areas on the site. Our Student Services team are always happy to offer further help if you need it.

In response to your concern about booking exams, we advise up front that students arrange for their exams to be booked 2 months in advance, as this must be coordinated with AAT. Furthermore, AAT Levels 2 & 3 have a typical completion time of 2 years, but we do provide 3 years tutorial support to accommodate distance learning students that may require a little more time. This is stated clearly on the website and should have been made clear to you by your Course Advisor.

Without full details, we are unable to comment on your case further, however we would welcome the chance to discuss your complaint further and see if we can find a resolution. We encourage you to contact our student services team on student.services@homelearningcollege.com or on 020 8080 6490, so we can fully address and resolve the issues raised.
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So happy I chose H.L.C.

A fabulous company to study with. They supported me on every step of the course, were very quick in replying to my queries and the manner in which they speak and treat you is second to none! It was a pleasure studying a subject I had no previous experience with, and I soon learned that this particular subject was the one for me! I have loved every single minute of my course and felt I had got to know all my tutors personally! I cannot thank them enough for their professional attitude and support. I will highly recommend this company to my friends who are thinking of going on a different career path.
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let myself down and feel let down by you,

Did not take the Comptia A+ exam, but did well on the online sections test. Would like to have had some type of Certificate to say I've done well but did not take the exam. My time with you feels like it never took place.
Home Learning College

Reply from Home Learning College

When you enrol, part of the process for recognising your achievement on the course is sitting and passing your exams. This is part of the course and must be completed in order for you to receive a recognised certificate. Your tutor is there to support you and guide you through the course, but I’m afraid you do need to complete the exam for your progress to be certified. I'd be happy to discuss this further with you if you would like. Please contact our student services team on 020 8080 6490 or email me at student.services@homelearningcollege.com.
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Learn In Your Own Time!

I would greatly recommend HLC to anyone wanting to study from home at a time to suit and at their own pace. The lessons are well structured and help from the Tutors is readily available. I recently passed my ICB Level II Manual Bookkeeping, and am now on with my ICB Level II Computerised Bookkeeping.
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Does what it says in the brochure!

Have used HLC for my book keeping course - Tutors are great, live sessions really helpful, all the resources are where you need them, when you need them.
Haven't had any problems contacting the tutors or student services, when needed.
Would highly recommend HLC and will probably do further training with them in the future.
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RIP OFF

TOOK £2500 FROM ME TO DO AN AAT COURSE AND NEVER SUPPLIED THE COURSE. TUTORS ARE UNCONTACTABLE AND YOUR FOREVER CHASING THEM UP FOR EXAMS AND CHASING FOR TUTORS TO GET IN CONTACT AND THEN WHEN THEY DO WEEKS LATER THEY JUST HAND YOU THE ANSWERS TO THE ASSIGNMENT. I AM NOW PURSUING THEM VIA THE COURTS FOR MY MONEY BACK NEVER FINISHED THE COURSE INFACT DIDNT GET STARTED.
Home Learning College

Reply from Home Learning College

We were sorry to hear that you experienced difficulties with your course. However, we understand that this has now been rectified and we are delighted we were able to reach a solution for you.
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Fantastic online learning...! :-)

A have been studying with hlc for about 5 months now, and its going great. I have fabrastic support from my tutors. They regular check how im getting on and offer support where needed. The online resources and live lessons are great, couldnt be much better. :-) All questions are answered and explained. I have a visual disability and hlc have sent resources a d given me extra support and help i needed. Way better than going to an actual college. Once completed my current course i will definately be taking another up with hlc... :-)....
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Changed my life

I embarked upon a new career path with Home Learning College. I can wholeheartedly recommend the college to any potential students. The tutors were supportive and quick to answer any questions. The course materials arrived swiftly and were comprehensive. I am so pleased that I opted for a distance-learning provider, as this allowed me to manage the pace of my studies. Thank you, Home Learning College. I am now employed in my chosen profession as a teaching assistant.
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Worthwhile joining! Very easy to learn and the support is constant

I have no regrets joining HLC, they are very good at setting up a learning package and are always there to support when they are needed. They even e-mail me when I haven't logged on for a while to see how I'm doing and to offer support.
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Excellent support - a great study centre

I chose to study with the Home Learning College as they offer the opportunity to study at your own pace whilst working towards a valuable professional qualification. I have found the support from my tutor incredible and highly uplifting and they are always availble if you need help. I am currently in my final exam period and have recieved really helpful comments on my assignments so am now fully expecting to pass.
I would definitely recommend the Home Learning College to anyone wishing to study from home and gain a qualification that will look great on your CV and help further your career.
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Definatly worth the money!

I have been more then happy with my decsion to enrol on the microsoft office course with HomeLearning, the advisors were extremely helpful and friendly. Being a single parent i was worried about how i would afford to pay the fees, the monthly installments are affordable and i didnt have to pay a large sum upfront. The tutor involved with my course has been excellent, feedback is always quick and the comments are always helpful. The course is excellent for a beginner like me, everything i need for my study is one handy place ( i believe that there are books you can purchase seperatly) although the books online are easy to read and follow.
The tutor is very friendly and help is given when needed. my whole experince so far has been positive, once i have completed this course ill definatly consider enrolling on another.

Home Learning College Details

About this company

With an active online community of over 20,000 students, Home Learning College are the UK’s largest distance learning provider for professional qualifications. Bringing enterprising professionals together to boost their careers with industry recognised and accredited qualifications, their online training courses are the UK’s choice for professional learning at home.

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Contact information

We live here: 1 Hammersmith Broadway
W6 9DL London
United Kingdom

Category

Home Learning College is ranked 20 out of 35 in the category

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