HostelBookers reviews

HostelBookers reviews

Excellent
9.2
from 0 - 10
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Easy and fast booking with late alerts

Booking was really quick and the feedback email was quicker than the booking email. I was surprised to see the review/feedback email which has come far in advance than the booking email. I had no clue about what had happened about the review order as I have no option to take any print out of it from the website after the booking. I assumed that the booking email has not been sent and started to look for other options on the website. It took a while to receive this booking confirmation which has relieved me.
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All the best deals, easy peasy booking process!

When traveling Asia, where all the writing looks like pretty pictures to me, hostelbookers offers a friendly bridge over the language barrier! The booking process is easy, and they make a point to make you aware of the cancellation policy once the booking has been made......none of those hidden gems that catch you out, causing you to get charged for a service you haven't used! Thanks for sending me deals and offers, many of which I have actually utilised!
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Rome Expérience!

Bon rapport qualité prix bon emplacement propre bon compagnie bon expérience et meilleurs souvenirs!!!! Muy bien situado el hostel limpio y agradable compania de cuarto, pequeno problema de wifi enamorada eternamente de Roma :)
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bloody good as usual!

Hostel bookers is like an old friend- not every day you get to hang out - but when you do its GOOD TIMES ALL ROUND! Always have the best options, easy booking process and you don't have to be a genius to figure out what the hell is going on. Can't wait for our next rendezvous, Hostel Bookers.
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fast and easy

hostel bookers is great! the sale they have going on now is awesome too!
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Simple, Easy, Effective

Been using the site for years and I've found it easy to use to make last minute and in advance hostel bookings. I've not had an issue with any of the bookings and would recommend the website over it's competitors.
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Better than others

Note that any charges made on Hostelbookers is in GBP. Plenty of hostels to choose from. It'd be the perfect hostel booking site if you are able to filter hostel reviews from lowest to highest rating.
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No lengthy sign-up process for once.

Really easy and transparent! But the email I got afterwards with "The balance in local currency is EURXX" was a bit off. Last I checked they weren't an EU country so that my balance upon a arrival is €xxx is a bit misleading! Although I'm sure I could pay with euros.
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Easy, Quick, Clear AND Cheap!

Very happy with hostelbookers - not only were they the cheapest hostel website I could find but they presented all of the most appropriate hostels in a very clear format. It only took a minute for me to compare hostel prices but also what each hostel included.
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Simple, Fast, and Easy!

it took me 10 minutes to pic a Hostel in Berlin, even though there is so much to choose from, HostelBookers makes it so easy and fast to narrow it down to what you want.
Perfect!
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Sorted with only days to go, easy peasy, happy chappy!

Loved being able to see the last minute offers in price order and so glad I have been able to get somewhere nice to stay when I thought I might have to compromise for the money.
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always completely satisfied

Easy to book, never had a bad experience, love the non fee policy. Safe and efficient, always enough of choice to book.
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good site

Hostelbookers is a reliable, efficient way to book hostels and hotels when traveling. I have used them a few times now and not had any issues.
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Easy to use website with No hidden cost.

great website which directs you easily round each city or landmark. I love the filter option for choosing price over ratings or vice versa. guaranteed to beat the hotel/hostel direct price
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Buen Hostel

Fue una buena experiencia, estar en Puriwasi.... todo limpio, tranquilo y lo que mas me llevare en el recuerdo son los amigos que deje....grandes personas excelente trato, una atencion realmente importante...gracias a Lucy, Jefree y Rafael por la ayuda....grandes noches en el bar con esa magnifica vista de Miraflores.

Hasta Pronto Puriwasi
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disaster - never again

We booked a room in january 2014 via hostel bookers for August 2014. When we got in touch with the hotel, we found out, that hostel booker had no contract with the hotel and the hotel did not get any reservation. we had already paid hostel bookers 10 % of the the total costs in advance, but hostel bookers did not give us the money back, although the booking was not effective. they did not even answer our emails. never again...
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HostelBookers, the Dexter to your Ash

Dear HostelBookers, thanks for making my trip to Europe super easy! As a student, I needed a handy electronic pal to let me know where the best deals were rather than a scheming tourist trap, and you delivered 100%. I didn't realize that poor students could find safe, clean and cheap places to stay even right before vacations, but that's what I found. I appreciate your help especially considering how easy it is to fall into tourist traps left right and center in southern Spain and Italy. Thanks HostelBookers!
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A journey of 1000 miles begins with HostelBookers

This is the second time I will be using HostelBookers, now part of my solo backpacking trip around Europe. The simple to use site with reviews from past travelers, a side panel to accommodate my preferences (breakfast included is always welcome for someone too lazy to wake up to find food like me) and many sorting functions (i.e. by price, rating) allowed me to effectively compare various options that I was already interested in, along with new suggestions and options in the extensive list of accommodations available. When I found a place that was suitable, the booking process was fast and efficient with an immediate e-mail confirmation.
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One of the best hostel booking websites

Having travelled for many months and used a variety of the hostel booking tools I have to say that Hostel Bookers is up there with the best. Easy to use, easy to search and easy to book. No complaints and will use again.
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Great tool for finding quality hostels.

HostelBookers is easy-to-use and has consistently led me to great hostels at affordable prices. The detailed description of amenities, maps and directions, are reviews from other travellers are all invaluable information in making my travelling experience smoother!

HostelBookers Customer Service Team

We're here........

365 days of the year, Seven days a week, Opening hours 00.00 - 20.00 GMT All enquiries answered within 24 hours

Meet the HostelBookers Customer Service Team

We're real people with a real passion for our jobs! Based in Shanghai & Dublin our team is multinational which really helps when dealing with so many customers from all over the world. We’ve got talent from China, Brazil, Columbia, Italy, Spain & Ireland and offer support in a range on languages including English, Chinese, French, German, Spanish, Italian & Portuguese. We’re from a wide variety of work backgrounds but have a wealth of experience in the travel and customer service industries. Between us we’ve travelled to Canada, Australia, Japan, Sri Lanka, Tunisia, Greece, Spain, Madrid, France, Amsterdam, Portugal and New York, to Thailand, Costa Rica, Argentina, Finland, Tahiti, Russia, Croatia, Cyprus, Belgium and Austria. As a reminder you can contact us by e mailing: customerservice@hostelbookers.com. (we'll aim to reply within 24 hours). However, if you prefer, you can call us on +44 (0)20 7406 1800 We're looking forward to hearing from you.

Visit HostelBookers

customerservice@hostelbookers.com

Call us on: 0207 4061800
We live here: 52-54 High Holborn
WC1V 6RL London
United Kingdom

Category

HostelBookers is ranked 8 out of 49 in the category

Awards of Excellence

Top Properties 2011

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