HostelBookers reviews

HostelBookers reviews

Excellent
9.2
from 0 - 10
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About

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Great, Does the Job, and Zero Booking Fee!

I booked my hostel in Cancun through Hostelbookers.com. I have never used this site before but it has good selection of hostels and quite extensive reviews of the hostels from fellow travellers. So I gave it a try and it was so simple and easy. By the time I arrived at the hostel, my reservation was there and I had no issue whatsoever. Later on I noticed that some other booking sites would charge service fee for making reservations through their sits, but not hostelbookers.com. No complaint from me.
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Easy booking service for travelers on a tight budget

Hostelbookers is a fantastic website! It compares all the hostels and hotels in the area you're looking to stay in and gives you a list of all of them. There are great options that allow you to view the hostels in order of rating or price which is great, my favourite feature is probably the map visualisation which shows you where all the hostels are within the city, so you can just click on the ones in the area that you want without having to waste time clicking on each hostel's page to look at their location in relation to the city centre or a specific neighbourhood.

Love ya hostelbookers!
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Easy to book, instant confirmation!

Very easy to navigate website, with simple booking procedure. Great reviews that make choosing someone to stay much easier. Instant confirmation, would definitely use again!
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easy booking

Good service which makes it clear and simple to book hostels rather than struggling with websites in a different language! Slightly more expensive than booking directly but probably worth it for the ease of use. Confirmation was received immediately, so I'm quite happy.
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Gerne immer wieder

Die Buchung hat reibungslos und zügig geklappt. Alles war übersichtlich gestaltet. Was aber bei Buchungen in den USA helfen würde, wäre eine Alterangabe für das Einchecken (Richtlinien), da ich gebucht habe, nachdem ich in mehreren Hotels das Pech hatte, dass das Eincheckalter bei 21 Jahren lag.
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Easy, Reliable, Efficient

After a failed couch-surfing attempt, I needed cheap accommodation in Paris in a hurry. Luckily HostelBookers.com was able to give me my options with accurate reviews and a fast, easy booking process. Confirmation was straightforward and the booking was done efficiently.
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Easy and fast booking with late alerts

Booking was really quick and the feedback email was quicker than the booking email. I was surprised to see the review/feedback email which has come far in advance than the booking email. I had no clue about what had happened about the review order as I have no option to take any print out of it from the website after the booking. I assumed that the booking email has not been sent and started to look for other options on the website. It took a while to receive this booking confirmation which has relieved me.
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All the best deals, easy peasy booking process!

When traveling Asia, where all the writing looks like pretty pictures to me, hostelbookers offers a friendly bridge over the language barrier! The booking process is easy, and they make a point to make you aware of the cancellation policy once the booking has been made......none of those hidden gems that catch you out, causing you to get charged for a service you haven't used! Thanks for sending me deals and offers, many of which I have actually utilised!
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Rome Expérience!

Bon rapport qualité prix bon emplacement propre bon compagnie bon expérience et meilleurs souvenirs!!!! Muy bien situado el hostel limpio y agradable compania de cuarto, pequeno problema de wifi enamorada eternamente de Roma :)
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bloody good as usual!

Hostel bookers is like an old friend- not every day you get to hang out - but when you do its GOOD TIMES ALL ROUND! Always have the best options, easy booking process and you don't have to be a genius to figure out what the hell is going on. Can't wait for our next rendezvous, Hostel Bookers.
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fast and easy

hostel bookers is great! the sale they have going on now is awesome too!
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Simple, Easy, Effective

Been using the site for years and I've found it easy to use to make last minute and in advance hostel bookings. I've not had an issue with any of the bookings and would recommend the website over it's competitors.
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Better than others

Note that any charges made on Hostelbookers is in GBP. Plenty of hostels to choose from. It'd be the perfect hostel booking site if you are able to filter hostel reviews from lowest to highest rating.
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No lengthy sign-up process for once.

Really easy and transparent! But the email I got afterwards with "The balance in local currency is EURXX" was a bit off. Last I checked they weren't an EU country so that my balance upon a arrival is €xxx is a bit misleading! Although I'm sure I could pay with euros.
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Easy, Quick, Clear AND Cheap!

Very happy with hostelbookers - not only were they the cheapest hostel website I could find but they presented all of the most appropriate hostels in a very clear format. It only took a minute for me to compare hostel prices but also what each hostel included.
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Simple, Fast, and Easy!

it took me 10 minutes to pic a Hostel in Berlin, even though there is so much to choose from, HostelBookers makes it so easy and fast to narrow it down to what you want.
Perfect!
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Sorted with only days to go, easy peasy, happy chappy!

Loved being able to see the last minute offers in price order and so glad I have been able to get somewhere nice to stay when I thought I might have to compromise for the money.
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always completely satisfied

Easy to book, never had a bad experience, love the non fee policy. Safe and efficient, always enough of choice to book.
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good site

Hostelbookers is a reliable, efficient way to book hostels and hotels when traveling. I have used them a few times now and not had any issues.
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Easy to use website with No hidden cost.

great website which directs you easily round each city or landmark. I love the filter option for choosing price over ratings or vice versa. guaranteed to beat the hotel/hostel direct price

HostelBookers Customer Service Team

We're here........

365 days of the year, Seven days a week, Opening hours 00.00 - 20.00 GMT All enquiries answered within 24 hours

Meet the HostelBookers Customer Service Team

We're real people with a real passion for our jobs! Based in Shanghai & Dublin our team is multinational which really helps when dealing with so many customers from all over the world. We’ve got talent from China, Brazil, Columbia, Italy, Spain & Ireland and offer support in a range on languages including English, Chinese, French, German, Spanish, Italian & Portuguese. We’re from a wide variety of work backgrounds but have a wealth of experience in the travel and customer service industries. Between us we’ve travelled to Canada, Australia, Japan, Sri Lanka, Tunisia, Greece, Spain, Madrid, France, Amsterdam, Portugal and New York, to Thailand, Costa Rica, Argentina, Finland, Tahiti, Russia, Croatia, Cyprus, Belgium and Austria. As a reminder you can contact us by e mailing: customerservice@hostelbookers.com. (we'll aim to reply within 24 hours). However, if you prefer, you can call us on +44 (0)20 7406 1800 We're looking forward to hearing from you.

Visit HostelBookers

customerservice@hostelbookers.com

Call us on: 0207 4061800
We live here: 52-54 High Holborn
WC1V 6RL London
United Kingdom

Category

HostelBookers is ranked 8 out of 49 in the category

Awards of Excellence

Top Properties 2011

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